word problem

  • Thread starter Thread starter John
  • Start date Start date
J

John

I had this problem with one of my computers now it’s on the other. Looking
for some help. When I try to start up word or send a message in outlook I get
a box that looks like something is being uploaded and a message that says
“Word is currently recovering your documents†then another message says “Word
failed to start correctly last time….†Then “Do you want to start in safe
mode?†Is this a Bug, Worm, Virus or something you can help me with? Any help
would be appreciated.

Already tried the following;
Open Word:-

1]On the Help menu, click Detect and Repair.

To restore the program shortcuts to the Windows Start menu, make sure
the Restore my shortcuts while repairing check box is selected.

2]Click Start.

I also removed XP office and installed it and the problem is still there!??

--
Thanks,

John
 
Have you tried asking the experts in the Word newsgroups?

"John" <John@discussions.microsoft.com> wrote in message
news:AC799E6B-7938-45C5-939C-C1DBBDE1E4B8@microsoft.com...
|I had this problem with one of my computers now it's on the other. Looking
| for some help. When I try to start up word or send a message in outlook I
get
| a box that looks like something is being uploaded and a message that says
| "Word is currently recovering your documents" then another message says
"Word
| failed to start correctly last time.." Then "Do you want to start in safe
| mode?" Is this a Bug, Worm, Virus or something you can help me with? Any
help
| would be appreciated.
|
| Already tried the following;
| Open Word:-
|
| 1]On the Help menu, click Detect and Repair.
|
| To restore the program shortcuts to the Windows Start menu, make sure
| the Restore my shortcuts while repairing check box is selected.
|
| 2]Click Start.
|
| I also removed XP office and installed it and the problem is still
there!??
|
| --
| Thanks,
|
| John
 
You asked this same question two hours ago. The recommendation
is still the same - post it in a Word newsgroup because this is where
you will find the Word experts.
 
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