Word problem

  • Thread starter Thread starter John
  • Start date Start date
J

John

I had this problem with one of my computers now it’s on the other. Looking
for some help. When I try to start up word or send a message in outlook I get
a box that looks like something is being uploaded and a message that says
“Word is currently recovering your documents†then another message says “Word
failed to start correctly last time….†Then “Do you want to start in safe
mode?†Is this a Bug, Worm, Virus or something you can help me with? Any help
would be appreciated.

Already tried the following;
Open Word:-

1]On the Help menu, click Detect and Repair.

To restore the program shortcuts to the Windows Start menu, make sure
the Restore my shortcuts while repairing check box is selected.

2]Click Start.

I also removed XP office and installed it and the problem is still there!??

--
Thanks,

John
 
"John" <John@discussions.microsoft.com> wrote in message
news:A0F2A306-FF53-470D-AC5D-C10A4ABD24B4@microsoft.com...
>I had this problem with one of my computers now it's on the other. Looking
> for some help. When I try to start up word or send a message in outlook I
> get
> a box that looks like something is being uploaded and a message that says
> "Word is currently recovering your documents" then another message says
> "Word
> failed to start correctly last time.." Then "Do you want to start in safe
> mode?" Is this a Bug, Worm, Virus or something you can help me with? Any
> help
> would be appreciated.
>
> Already tried the following;
> Open Word:-
>
> 1]On the Help menu, click Detect and Repair.
>
> To restore the program shortcuts to the Windows Start menu, make sure
> the Restore my shortcuts while repairing check box is selected.
>
> 2]Click Start.
>
> I also removed XP office and installed it and the problem is still
> there!??
>
> --
> Thanks,
>
> John

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