C
C J.
Okay...
On my girlfriends PC, when opening help and support sometimes, and filling
in the search bar, and clicking the arrow... she'll get a Search Results
box w/ three items appearing on left side of screen.
1. Suggested Topics,
2. Full-text search Matches, and
3. Microsoft Knowledge Base.
Just now, I typed in Format to see what she's complaining about. Search
Results shows: Suggested topics 15 results, Full-text search matches 15
results, Microsoft Knowledge Base shows 0 results. For a topic as critical
as Formatting, you'd think MSKB would show X number of results, on top of
the 30 already shown above it right?
Now - typing in KB article number for repairing a damaged or corrupt
registry... all three show 0 results. Is thinking help and support is
damaged, or the database is corrupted somehow. Don't understand this, as PC
is connected to the internet. Is there a way to reinstall help and support
to correct or repair this?
TIA
On my girlfriends PC, when opening help and support sometimes, and filling
in the search bar, and clicking the arrow... she'll get a Search Results
box w/ three items appearing on left side of screen.
1. Suggested Topics,
2. Full-text search Matches, and
3. Microsoft Knowledge Base.
Just now, I typed in Format to see what she's complaining about. Search
Results shows: Suggested topics 15 results, Full-text search matches 15
results, Microsoft Knowledge Base shows 0 results. For a topic as critical
as Formatting, you'd think MSKB would show X number of results, on top of
the 30 already shown above it right?
Now - typing in KB article number for repairing a damaged or corrupt
registry... all three show 0 results. Is thinking help and support is
damaged, or the database is corrupted somehow. Don't understand this, as PC
is connected to the internet. Is there a way to reinstall help and support
to correct or repair this?
TIA
