G
gareth
Hi, can anyone help as Microsoft seems to have no information and all
information on here is confusing.
I cannot update windows at all.
When the icon comes up saying 'new updates are ready to install' or when I
access the update page directly all I get is the message 'windows could not
search for new updates' and the error code 80004002.
I have tried deleting the update history, I have fiddled around with the
settings, I have tried installing a load of dll files as suggested somewhere
on this site and nothing works. I also always get the same error code - I
gather some have been getting different ones at times.
Is this a permanent bug associated with a past update? If so, surely there
must be potentially millions of people with the same problem so I cannot
understand why there isn't an official Microsoft response!
Although I'm not a technical moron I'm not an IT whizz so can answers please
be kept in plain English!!!
Thanks for your help
information on here is confusing.
I cannot update windows at all.
When the icon comes up saying 'new updates are ready to install' or when I
access the update page directly all I get is the message 'windows could not
search for new updates' and the error code 80004002.
I have tried deleting the update history, I have fiddled around with the
settings, I have tried installing a load of dll files as suggested somewhere
on this site and nothing works. I also always get the same error code - I
gather some have been getting different ones at times.
Is this a permanent bug associated with a past update? If so, surely there
must be potentially millions of people with the same problem so I cannot
understand why there isn't an official Microsoft response!
Although I'm not a technical moron I'm not an IT whizz so can answers please
be kept in plain English!!!
Thanks for your help