Windows XP w SP2 is not shutting down

[Goldenberg]

Hi Guys,

I have an HP dx 7600 with windows XP professional with SP2 pre-installed. It
is hanging on "Windows is shutting down". I dont have any virus, most of the
updates are installed.

Any idea that can help?

Thank you in advance...

--
Regards
Walid Natour

 

[R. McCarty]

Add the Microsoft service "User Profile Hive Cleanup", that is designed
to assist with shutdown. Otherwise, I'd take a look at your System Event
log. There are also a number of "Known" problematic applications that
have trouble closing/shutting down ( Norton's ccApp ( Common Client
App is one that comes to mind ) ).
User Hive Profile Cleanup download here:
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

"Goldenberg" <walid_natour@hotmail.com> wrote in message
news:514D923D-5FFF-494F-A418-65F1A2BD05F5@microsoft.com...
> Hi Guys,
>
> I have an HP dx 7600 with windows XP professional with SP2 pre-installed.
> It
> is hanging on "Windows is shutting down". I dont have any virus, most of
> the
> updates are installed.
>
> Any idea that can help?
>
> Thank you in advance...
>
> --
> Regards
> Walid Natour

 

[Gary S. Terhune]

1. Disconnect from the internet for protection, since you'll be disabling
antivirus, etc. Run MSCONFIG from the Start>Run box. On the Startup tab,
disable everything, on the Services tab, check Hide all Microsoft Services
(bottom) and then disable all that remains. Click OK and restart, then test
the shutdown. Did it help? (Be sure to go back and re-enable the items in
MSCONFIG before re-connecting to the internet.)

2. See http://aumha.org/win5/a/shtdwnxp.htm

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Goldenberg" <walid_natour@hotmail.com> wrote in message
news:514D923D-5FFF-494F-A418-65F1A2BD05F5@microsoft.com...
> Hi Guys,
>
> I have an HP dx 7600 with windows XP professional with SP2 pre-installed.
> It
> is hanging on "Windows is shutting down". I dont have any virus, most of
> the
> updates are installed.
>
> Any idea that can help?
>
> Thank you in advance...
>
> --
> Regards
> Walid Natour

 

[Rock]

"Goldenberg" <walid_natour@hotmail.com> wrote
> Hi Guys,
>
> I have an HP dx 7600 with windows XP professional with SP2 pre-installed.
> It
> is hanging on "Windows is shutting down". I dont have any virus, most of
> the
> updates are installed.
>
> Any idea that can help?

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/kb/308029/en-us

--
Rock [MS-MVP User/Shell]

 

[Goldenberg]

Thank you guys, it worked fine... i disabled the "Automatic Updates" service
from... my computer is shutting down normally...


--
Regards
Walid Natour


"Rock" wrote:

> "Goldenberg" <walid_natour@hotmail.com> wrote
> > Hi Guys,
> >
> > I have an HP dx 7600 with windows XP professional with SP2 pre-installed.
> > It
> > is hanging on "Windows is shutting down". I dont have any virus, most of
> > the
> > updates are installed.
> >
> > Any idea that can help?
>
> Resources to help troubleshoot shutdown problems in Windows XP
> http://support.microsoft.com/kb/308029/en-us
>
> --
> Rock [MS-MVP User/Shell]
>
>

 

[Pat]

Just had the same problem on an HP. It was the power supply, which
tested good but a new ps fixed it.

On Tue, 3 Jul 2007 09:58:01 -0700, Goldenberg
<walid_natour@hotmail.com> wrote:

>Hi Guys,
>
>I have an HP dx 7600 with windows XP professional with SP2 pre-installed. It
>is hanging on "Windows is shutting down". I dont have any virus, most of the
>updates are installed.
>
>Any idea that can help?
>
>Thank you in advance...