M
magical_one
I purchased a laptop from a person who bought it 2 years ago from a local
Circuit City and he has purchased a new one for himself. I have tried to
establish my own account on the system so that I could then delete or disable
his account. However, after creating the new account for myself, and
disabling his, it will now not allow me to delete his account, and mine is
set up as limited. This of course means that I do not have full rights to
use some of the programs or change anything in regards to the system. (ie.
I have attempted to log on to an installed Juno account but it will not allow
me to do so) I have tried to able his account again but now it generates an
error and will not allow me. I have also tried to restore the entire system
as it was when purchased, but it will not allow me to do so since I do not
have administrator rights. It is possible that he was established as the
Administrator but on a home network. Therefore, I am assuming now that I set
up my account and I am not on his network, this may be the problem.
Can you please provide guidance on how I can restore the laptop or any other
way I can correct the problem say that I will be able to use it? I basically
just need to get back to admin rights so that I can work on it and use
various programs.
I greatly anticipate your reply.
Thank you in advance for any help you may be able to provide.
Goin nuts here trying to figure it out!
Circuit City and he has purchased a new one for himself. I have tried to
establish my own account on the system so that I could then delete or disable
his account. However, after creating the new account for myself, and
disabling his, it will now not allow me to delete his account, and mine is
set up as limited. This of course means that I do not have full rights to
use some of the programs or change anything in regards to the system. (ie.
I have attempted to log on to an installed Juno account but it will not allow
me to do so) I have tried to able his account again but now it generates an
error and will not allow me. I have also tried to restore the entire system
as it was when purchased, but it will not allow me to do so since I do not
have administrator rights. It is possible that he was established as the
Administrator but on a home network. Therefore, I am assuming now that I set
up my account and I am not on his network, this may be the problem.
Can you please provide guidance on how I can restore the laptop or any other
way I can correct the problem say that I will be able to use it? I basically
just need to get back to admin rights so that I can work on it and use
various programs.
I greatly anticipate your reply.
Thank you in advance for any help you may be able to provide.
Goin nuts here trying to figure it out!