windows xp email login failure

  • Thread starter Thread starter dj
  • Start date Start date
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dj

Hello, I had a problem with my pc. Called for help which took a 2 hour phone
call to India. After my problem was solved another arose. When checking my
email I receive a "login failure." Everything I read on the web suggests it's
firewall security issue. In the mean time I'm receiving no email. Can
anyone help me fix this? Thanks kindly.
 
dj wrote:
> Hello, I had a problem with my pc. Called for help which took a 2
> hour phone call to India. After my problem was solved another
> arose. When checking my email I receive a "login failure."
> Everything I read on the web suggests it's firewall security
> issue. In the mean time I'm receiving no email. Can anyone help me
> fix this? Thanks kindly.

'login failure'?

Have you checked with your ISP/email provider and verified your email
username/password/configuration of whatever application you are utilizing as
an email client?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
"Shenan Stanley" wrote:

> dj wrote:
> > Hello, I had a problem with my pc. Called for help which took a 2
> > hour phone call to India. After my problem was solved another
> > arose. When checking my email I receive a "login failure."
> > Everything I read on the web suggests it's firewall security
> > issue. In the mean time I'm receiving no email. Can anyone help me
> > fix this? Thanks kindly.
>
> 'login failure'?
>
> Have you checked with your ISP/email provider and verified your email
> username/password/configuration of whatever application you are utilizing as
> an email client?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> Yes. Both are correct.
 
"dj" <dj@discussions.microsoft.com> wrote in message
news:AA2197D5-44FE-47D0-B2A9-B0AFF56D617B@microsoft.com...
>
>
> "Shenan Stanley" wrote:
>
>> dj wrote:
>> > Hello, I had a problem with my pc. Called for help which took a 2
>> > hour phone call to India. After my problem was solved another
>> > arose. When checking my email I receive a "login failure."

This is unlikely to be a Windows problem.

>> > Everything I read on the web suggests it's firewall security
>> > issue.

I usually find that this is a problem between the account credentials and
the mail server.


>> >In the mean time I'm receiving no email. Can anyone help me
>> > fix this? Thanks kindly.
>>
>> 'login failure'?
>>
>> Have you checked with your ISP/email provider and verified your email
>> username/password/configuration of whatever application you are utilizing
>> as
>> an email client?
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>>
>> Yes. Both are correct.

Yet they produce a login failure.

Verify both with the web mail client. What *is* the mail client?
Usually, there will be some way to read the specific error messages, and
they are needed. If you want to verify that it isn't Windows, try that
account info on another system.

You may find that it's necessary to change your mail password at the ISP,
and then upate it at the mail client.

HTH
-pk
 
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