J
John
I'm using XP Home, SP2 on a new computer. When I try to install a USB
device it works correctly, but afterwards I can't reboot.
What happens is this: When I plug in a USB device, windows detects
the new hardware, installs the driver, and everything seems to work
just fine. With a USB printer, I can print correctly, with the USB
monitor for my UPS, I can read the UPS status as I should.
Everything is fine until I restart Windows. Then it hangs at the XP
splash screen (the one with the blue dots moving across the screen
below the XP logo.)
If I boot to safe mode and use System Restore to go back to before I
added the device, the system is ok again, but the same thing happens
if I try the USB install again.
A simple USB device that looks like a drive -- i.e., a memory stick or
a camera -- doesn't cause any problem.
Device manager indicates all USB devices are working properly. BIOS
is configured to enable USB controller, enable USB 2.0 controller, and
enable USB Legacy support.
What could be wrong, and how can I fix it?
To e-mail me, use jcarlson631 at yahoo dot com
-- John
device it works correctly, but afterwards I can't reboot.
What happens is this: When I plug in a USB device, windows detects
the new hardware, installs the driver, and everything seems to work
just fine. With a USB printer, I can print correctly, with the USB
monitor for my UPS, I can read the UPS status as I should.
Everything is fine until I restart Windows. Then it hangs at the XP
splash screen (the one with the blue dots moving across the screen
below the XP logo.)
If I boot to safe mode and use System Restore to go back to before I
added the device, the system is ok again, but the same thing happens
if I try the USB install again.
A simple USB device that looks like a drive -- i.e., a memory stick or
a camera -- doesn't cause any problem.
Device manager indicates all USB devices are working properly. BIOS
is configured to enable USB controller, enable USB 2.0 controller, and
enable USB Legacy support.
What could be wrong, and how can I fix it?
To e-mail me, use jcarlson631 at yahoo dot com
-- John