Windows updates

  • Thread starter Thread starter Anna
  • Start date Start date
A

Anna

Is there a problem with windows update page? For over a week now when I try
to access windows update site, it starts to load and then freezes up. I
tried doing this on my other computer and I end up with the same results. I
am able to surf the web and go where ever I want so I know that's not the
problem. I am running windows xp sp2 pro, on a pentium 4 cpu 2.40ghz with
1gb ram. Thanks you.
Anna
 
Anna

No.

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

What are your anti-virus and anti-spyware arrangements?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Anna wrote:
> Is there a problem with windows update page? For over a week now when
> I try to access windows update site, it starts to load and then
> freezes up. I tried doing this on my other computer and I end up with
> the same results. I am able to surf the web and go where ever I want
> so I know that's not the problem. I am running windows xp sp2 pro, on
> a pentium 4 cpu 2.40ghz with 1gb ram. Thanks you.
> Anna
 
No problem here, ran updates yesterday.

JS

"Anna" <MystyIsles@starband.net> wrote in message
news:73d3c$47702c34$944e91b2$3563@STARBAND.NET...
> Is there a problem with windows update page? For over a week now when I
> try to access windows update site, it starts to load and then freezes up.
> I tried doing this on my other computer and I end up with the same
> results. I am able to surf the web and go where ever I want so I know
> that's not the problem. I am running windows xp sp2 pro, on a pentium 4
> cpu 2.40ghz with 1gb ram. Thanks you.
> Anna
>
 
Under commit chargem total is 197688, limit is 2520720, peak is 631740. I'm
not to sure If I got what you wanted right for the 6 processes. But, in the
processes tab this is the 6 biggest msimn.exe 24,480 / svchost.exe (system)
22,840 / explorer.exe 18,292 / incd.exe 8,452 / itype,exe 7,460 and
svchost.exe (local server) 6952. Also I'm using IE 7. Virus program is
Kaspersky. Anti-spyware is webroot spy sweeper. Thnak for your time and
Merry Christmas.

Anna
"Gerry" <gerry@nospam.com> wrote in message
news:%23gsJtsnRIHA.4684@TK2MSFTNGP02.phx.gbl...
> Anna
>
> No.
>
> Try Ctrl+Alt+Delete to select Task Manager and click the Performance
> Tab. Under Commit Charge what is the Total, the Limit and the Peak?
>
> You should be able to gather more information from Task Manager. With
> the Processes tab open select View, Select, Columns and check the boxes
> before Peak Memory Usage and Virtual Memory size. What are the figures
> for the 6 processes using the largest amounts?
>
> What are your anti-virus and anti-spyware arrangements?
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
> Anna wrote:
>> Is there a problem with windows update page? For over a week now when
>> I try to access windows update site, it starts to load and then
>> freezes up. I tried doing this on my other computer and I end up with
>> the same results. I am able to surf the web and go where ever I want
>> so I know that's not the problem. I am running windows xp sp2 pro, on
>> a pentium 4 cpu 2.40ghz with 1gb ram. Thanks you.
>> Anna
>
>
 
Anna

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer for when the most
recenterrors occur. No Information Reports or Duplicates please.
Indicate which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Anna wrote:
> Under commit chargem total is 197688, limit is 2520720, peak is
> 631740. I'm not to sure If I got what you wanted right for the 6
> processes. But, in the processes tab this is the 6 biggest msimn.exe
> 24,480 / svchost.exe (system) 22,840 / explorer.exe 18,292 / incd.exe
> 8,452 / itype,exe 7,460 and svchost.exe (local server) 6952. Also I'm
> using IE 7. Virus program is Kaspersky. Anti-spyware is webroot spy
> sweeper. Thnak for your time and Merry Christmas.
>
> Anna
> "Gerry" <gerry@nospam.com> wrote in message
> news:%23gsJtsnRIHA.4684@TK2MSFTNGP02.phx.gbl...
>> Anna
>>
>> No.
>>
>> Try Ctrl+Alt+Delete to select Task Manager and click the Performance
>> Tab. Under Commit Charge what is the Total, the Limit and the Peak?
>>
>> You should be able to gather more information from Task Manager. With
>> the Processes tab open select View, Select, Columns and check the
>> boxes before Peak Memory Usage and Virtual Memory size. What are the
>> figures for the 6 processes using the largest amounts?
>>
>> What are your anti-virus and anti-spyware arrangements?
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> Anna wrote:
>>> Is there a problem with windows update page? For over a week now
>>> when I try to access windows update site, it starts to load and then
>>> freezes up. I tried doing this on my other computer and I end up
>>> with the same results. I am able to surf the web and go where ever
>>> I want so I know that's not the problem. I am running windows xp
>>> sp2 pro, on a pentium 4 cpu 2.40ghz with 1gb ram. Thanks you.
>>> Anna
 
This is what I hope you want:
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 12/23/2007
Time: 4:11:43 PM
User: N/A
Computer: EVOD310
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{DC08F548-EF84-4740-AA23-8337E0B1FF5D}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7a 00 00 00 z...

I didn't have any warning reports.
Anna


"Gerry" <gerry@nospam.com> wrote in message
news:%23aMFCjoRIHA.1184@TK2MSFTNGP04.phx.gbl...
> Anna
>
> Please post copies of all Error and Warning Reports appearing in the
> System and Application logs in Event Viewer for when the most
> recenterrors occur. No Information Reports or Duplicates please.
> Indicate which also appear in a previous boot.
>
> You can access Event Viewer by selecting Start, Control Panel,
> Administrative Tools, and Event Viewer. When researching the meaning
> of the error, information regarding Event ID, Source and Description
> are important.
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event
> Viewer.Now start your message (email) and do a paste into the body of
> the message. Make sure this is the first paste after exiting from
> Event Viewer.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Anna wrote:
>> Under commit chargem total is 197688, limit is 2520720, peak is
>> 631740. I'm not to sure If I got what you wanted right for the 6
>> processes. But, in the processes tab this is the 6 biggest msimn.exe
>> 24,480 / svchost.exe (system) 22,840 / explorer.exe 18,292 / incd.exe
>> 8,452 / itype,exe 7,460 and svchost.exe (local server) 6952. Also I'm
>> using IE 7. Virus program is Kaspersky. Anti-spyware is webroot spy
>> sweeper. Thnak for your time and Merry Christmas.
>>
>> Anna
>> "Gerry" <gerry@nospam.com> wrote in message
>> news:%23gsJtsnRIHA.4684@TK2MSFTNGP02.phx.gbl...
>>> Anna
>>>
>>> No.
>>>
>>> Try Ctrl+Alt+Delete to select Task Manager and click the Performance
>>> Tab. Under Commit Charge what is the Total, the Limit and the Peak?
>>>
>>> You should be able to gather more information from Task Manager. With
>>> the Processes tab open select View, Select, Columns and check the
>>> boxes before Peak Memory Usage and Virtual Memory size. What are the
>>> figures for the 6 processes using the largest amounts?
>>>
>>> What are your anti-virus and anti-spyware arrangements?
>>>
>>> --
>>>
>>>
>>>
>>> Hope this helps.
>>>
>>> Gerry
>>> ~~~~
>>> FCA
>>> Stourport, England
>>> Enquire, plan and execute
>>> ~~~~~~~~~~~~~~~~~~~
>>>
>>>
>>>
>>> Anna wrote:
>>>> Is there a problem with windows update page? For over a week now
>>>> when I try to access windows update site, it starts to load and then
>>>> freezes up. I tried doing this on my other computer and I end up
>>>> with the same results. I am able to surf the web and go where ever
>>>> I want so I know that's not the problem. I am running windows xp
>>>> sp2 pro, on a pentium 4 cpu 2.40ghz with 1gb ram. Thanks you.
>>>> Anna
>
>
 
Anna

I found these coments referring to your error:
http://www.eventid.net/display.asp?eventid=8032&eventno=118&source=BROWSER&phase=1

http://technet.microsoft.com/en-us/bb974274.aspx

Description of the Microsoft Computer Browser Service
http://support.microsoft.com/kb/188001

Troubleshooting browser Event ID 8021 and 8032 on master browsers
http://support.microsoft.com/kb/135404

Is your computer standalone or networked?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Anna wrote:
> This is what I hope you want:
> Event Type: Error
> Event Source: BROWSER
> Event Category: None
> Event ID: 8032
> Date: 12/23/2007
> Time: 4:11:43 PM
> User: N/A
> Computer: EVOD310
> Description:
> The browser service has failed to retrieve the backup list too many
> times on transport
> \Device\NetBT_Tcpip_{DC08F548-EF84-4740-AA23-8337E0B1FF5D}. The
> backup browser is stopping.
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7a 00 00 00 z...
>
> I didn't have any warning reports.
> Anna
>
>
> "Gerry" <gerry@nospam.com> wrote in message
> news:%23aMFCjoRIHA.1184@TK2MSFTNGP04.phx.gbl...
>> Anna
>>
>> Please post copies of all Error and Warning Reports appearing in the
>> System and Application logs in Event Viewer for when the most
>> recenterrors occur. No Information Reports or Duplicates please.
>> Indicate which also appear in a previous boot.
>>
>> You can access Event Viewer by selecting Start, Control Panel,
>> Administrative Tools, and Event Viewer. When researching the meaning
>> of the error, information regarding Event ID, Source and Description
>> are important.
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and
>> double click on the error you want to copy. In the window, which
>> appears is a button resembling two pages. Click the button and close
>> Event Viewer.Now start your message (email) and do a paste into the
>> body of the message. Make sure this is the first paste after exiting
>> from Event Viewer.
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> Anna wrote:
>>> Under commit chargem total is 197688, limit is 2520720, peak is
>>> 631740. I'm not to sure If I got what you wanted right for the 6
>>> processes. But, in the processes tab this is the 6 biggest msimn.exe
>>> 24,480 / svchost.exe (system) 22,840 / explorer.exe 18,292 /
>>> incd.exe 8,452 / itype,exe 7,460 and svchost.exe (local server)
>>> 6952. Also I'm using IE 7. Virus program is Kaspersky. Anti-spyware
>>> is webroot spy sweeper. Thnak for your time and Merry Christmas.
>>>
>>> Anna
>>> "Gerry" <gerry@nospam.com> wrote in message
>>> news:%23gsJtsnRIHA.4684@TK2MSFTNGP02.phx.gbl...
>>>> Anna
>>>>
>>>> No.
>>>>
>>>> Try Ctrl+Alt+Delete to select Task Manager and click the
>>>> Performance Tab. Under Commit Charge what is the Total, the Limit
>>>> and the Peak? You should be able to gather more information from
>>>> Task Manager.
>>>> With the Processes tab open select View, Select, Columns and check
>>>> the boxes before Peak Memory Usage and Virtual Memory size. What
>>>> are the figures for the 6 processes using the largest amounts?
>>>>
>>>> What are your anti-virus and anti-spyware arrangements?
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>>
>>>>
>>>> Anna wrote:
>>>>> Is there a problem with windows update page? For over a week now
>>>>> when I try to access windows update site, it starts to load and
>>>>> then freezes up. I tried doing this on my other computer and I
>>>>> end up with the same results. I am able to surf the web and go
>>>>> where ever I want so I know that's not the problem. I am running
>>>>> windows xp sp2 pro, on a pentium 4 cpu 2.40ghz with 1gb ram.
>>>>> Thanks you. Anna
 
It's networked to the Linksys WRT54G. The linksys is connected to the
starband modem. All the computers (2) are connected to the router. I have to
use static ip for it to run with the modem. Also I have DHCP Server enabled.
Thanks

Anna

"Gerry" <gerry@nospam.com> wrote in message
news:uBFLGG9RIHA.748@TK2MSFTNGP04.phx.gbl...
> Anna
>
> I found these coments referring to your error:
> http://www.eventid.net/display.asp?eventid=8032&eventno=118&source=BROWSER&phase=1
>
> http://technet.microsoft.com/en-us/bb974274.aspx
>
> Description of the Microsoft Computer Browser Service
> http://support.microsoft.com/kb/188001
>
> Troubleshooting browser Event ID 8021 and 8032 on master browsers
> http://support.microsoft.com/kb/135404
>
> Is your computer standalone or networked?
>
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
> Anna wrote:
>> This is what I hope you want:
>> Event Type: Error
>> Event Source: BROWSER
>> Event Category: None
>> Event ID: 8032
>> Date: 12/23/2007
>> Time: 4:11:43 PM
>> User: N/A
>> Computer: EVOD310
>> Description:
>> The browser service has failed to retrieve the backup list too many
>> times on transport
>> \Device\NetBT_Tcpip_{DC08F548-EF84-4740-AA23-8337E0B1FF5D}. The
>> backup browser is stopping.
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 7a 00 00 00 z...
>>
>> I didn't have any warning reports.
>> Anna
>>
>>
>> "Gerry" <gerry@nospam.com> wrote in message
>> news:%23aMFCjoRIHA.1184@TK2MSFTNGP04.phx.gbl...
>>> Anna
>>>
>>> Please post copies of all Error and Warning Reports appearing in the
>>> System and Application logs in Event Viewer for when the most
>>> recenterrors occur. No Information Reports or Duplicates please.
>>> Indicate which also appear in a previous boot.
>>>
>>> You can access Event Viewer by selecting Start, Control Panel,
>>> Administrative Tools, and Event Viewer. When researching the meaning
>>> of the error, information regarding Event ID, Source and Description
>>> are important.
>>>
>>> A tip for posting copies of Error Reports! Run Event Viewer and
>>> double click on the error you want to copy. In the window, which
>>> appears is a button resembling two pages. Click the button and close
>>> Event Viewer.Now start your message (email) and do a paste into the
>>> body of the message. Make sure this is the first paste after exiting
>>> from Event Viewer.
>>>
>>> --
>>>
>>>
>>>
>>> Hope this helps.
>>>
>>> Gerry
>>> ~~~~
>>> FCA
>>> Stourport, England
>>> Enquire, plan and execute
>>> ~~~~~~~~~~~~~~~~~~~
>>>
>>>
>>> Anna wrote:
>>>> Under commit chargem total is 197688, limit is 2520720, peak is
>>>> 631740. I'm not to sure If I got what you wanted right for the 6
>>>> processes. But, in the processes tab this is the 6 biggest msimn.exe
>>>> 24,480 / svchost.exe (system) 22,840 / explorer.exe 18,292 /
>>>> incd.exe 8,452 / itype,exe 7,460 and svchost.exe (local server)
>>>> 6952. Also I'm using IE 7. Virus program is Kaspersky. Anti-spyware
>>>> is webroot spy sweeper. Thnak for your time and Merry Christmas.
>>>>
>>>> Anna
>>>> "Gerry" <gerry@nospam.com> wrote in message
>>>> news:%23gsJtsnRIHA.4684@TK2MSFTNGP02.phx.gbl...
>>>>> Anna
>>>>>
>>>>> No.
>>>>>
>>>>> Try Ctrl+Alt+Delete to select Task Manager and click the
>>>>> Performance Tab. Under Commit Charge what is the Total, the Limit
>>>>> and the Peak? You should be able to gather more information from Task
>>>>> Manager.
>>>>> With the Processes tab open select View, Select, Columns and check
>>>>> the boxes before Peak Memory Usage and Virtual Memory size. What
>>>>> are the figures for the 6 processes using the largest amounts?
>>>>>
>>>>> What are your anti-virus and anti-spyware arrangements?
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>> Hope this helps.
>>>>>
>>>>> Gerry
>>>>> ~~~~
>>>>> FCA
>>>>> Stourport, England
>>>>> Enquire, plan and execute
>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>
>>>>>
>>>>>
>>>>> Anna wrote:
>>>>>> Is there a problem with windows update page? For over a week now
>>>>>> when I try to access windows update site, it starts to load and
>>>>>> then freezes up. I tried doing this on my other computer and I
>>>>>> end up with the same results. I am able to surf the web and go
>>>>>> where ever I want so I know that's not the problem. I am running
>>>>>> windows xp sp2 pro, on a pentium 4 cpu 2.40ghz with 1gb ram.
>>>>>> Thanks you. Anna
>
>
 
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