Windows Update website - KB953297 does not install - running XP SP

[culinarykitchens]

Hi,

Two days ago, I went to MS Windows Update and 10 out of 11 updates were
successfully installed.

During the installation, a pop-up window opened that stated:

BEGIN POP-UP WINDOW
Windows ® Installer. V 4.5.6001.22159

msiexec /Option [Optional Parameter]

Install Options

Installs or configures a product
/a
Administrative install - Installs a product on the network
/j [/t ] [/g ]
Advertises a product - m to all users, u to current user

Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*]
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log
Equivalent of /l*
Update Options
/update [Update2.msp]
Applies update(s)
/uninstall [Update2.msp] /package
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v]
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent
JPEG Group.
END POP-UP WINDOW

The only option available with the above pop-up window was to click on the
OK button, and it closed. Unfortunately, as I discovered, this pop-up window
was associated with the 11th update that did not install. This 11th, did not
install and it is defined as:

Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows
2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows
Server 2008 R2 (KB953297)

When I check my HISTORY, this update was noted and the ? symbol states:

Installation Failure
Error Code: 0x667
Try to install the update again, or request help from one of the following
resources.
For self-help options:
Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for issues related to getting
updates)
Print | Close

Prior to posting, I searched the Update Discussion Group and found the
following member's comment:

Had same problem.... Solution--Uninstall .Net Framework 1.1 from
add/remove programs.This automatically removes an earlier hotfix which i
think is causing the problem.Restart computer and go to windows update as
normal and check for updates.If all is well you will reinstall .Net Framework
1.1 and the problem update KB953297 successfully. This worked on both my
laptops but for some reason i had to try 2 times before the update KB953297
successfully installed on one of mylaptops. Good luck.. Scott

I tried Scott's suggestion, and after removing 1.1, I rebooted. Then I went
to MS Windows Update, it said I needed to install 1.1 - so I did. Then
rebooted.

Again, back to MS Windows Update, this time it said I needed to install 1.1
SP1 (not to be confused with KB953297) - so I did. Then rebooted.

Once again, back to MS Windows Update, this time it said I needed to install
KB953297 - so I tried. The same thing happened as described above, during
the installation, a pop-up window opened that stated... You know the rest.

I also tried going to the MS Download website, where I downloaded KB953297,
as the file: NDP1.1sp1-KB953297-X86.exe

Once again, the same thing happened as described hereinabove, during the
installation, a pop-up window opened that stated... Once again, you know the
rest.

I am running Windows XP SP2 and do not plan on updating to SP3 anytime soon.

I have Googled this issue and there are TONS of people with the same
problem, and I have not read a solution that works for most of them - of
course, Scott's solution appears to work for some - and I am one of those
people that cannot find a solution.

Any thoughts?

Are their any MS-MVPs out there with a solution?

Thanks in advance,

Anna

 

[GMichaels]

Hello Anna, I'm not an MSVP but have over 20 years working with and
solving Microsoft's problems without their help. I saw this answer on
another forum and the solution is so simple that it's ridiculous. The
problem that many people are having with KB953297 is that it is looking
for a file "NETFX.MSI." Perhaps the file was deleted in a previous
update for .NET 1.1 I searched my computer and found nothing. So I
downloaded the DOTNETFX.EXE redistributable package from Microsoft's
download site, and used a program such as WINRAR to extract two files
from the CAB (executable cabinet self-extracting file): NETFX.MSI and
NETFX1.CAB. If you haven't manually downloaded the KB953297, then do
that and place these files all in the same folder. The KB file name
should be NDP1.1sp1-KB953297-X86.exe. Start this program, then when you
get the error message, click "browse" and change the folder name to
where the NETFX* files are located. The installation update will
successfully complete, and you will no longer have to deal with it! I
don't understand why Microsoft just doesn't check for these files, and
if they don't exist, ask the user if they would like to download them
(or if automatic update, just download the required files without user
intervention!) Good luck.

Gary Michaels,
Expedient Solutions LLC


--
GMichaels
------------------------------------------------------------------------
GMichaels's Profile: http://forums.techarena.in/members/145360.htm
View this thread: http://forums.techarena.in/windows-update/1259742.htm

http://forums.techarena.in

 

[Glo]

I also had problems installing update KB953297. I received an error message
ox643. I followed your suggestion of removing Net Framework 1.1. I returned
to automatic updates and I had no updates to install therefore it did not
allow me to update KB953297 or reinstall Net Framework 1.1.
--
Glo


"culinarykitchens" wrote:

> Hi,
>
> Two days ago, I went to MS Windows Update and 10 out of 11 updates were
> successfully installed.
>
> During the installation, a pop-up window opened that stated:
>
> BEGIN POP-UP WINDOW
> Windows ® Installer. V 4.5.6001.22159
>
> msiexec /Option [Optional Parameter]
>
> Install Options
>
> Installs or configures a product
> /a
> Administrative install - Installs a product on the network
> /j [/t ] [/g ]
> Advertises a product - m to all users, u to current user
>
> Uninstalls the product
> Display Options
> /quiet
> Quiet mode, no user interaction
> /passive
> Unattended mode - progress bar only
> /q[n|b|r|f]
> Sets user interface level
> n - No UI
> b - Basic UI
> r - Reduced UI
> f - Full UI (default)
> /help
> Help information
> Restart Options
> /norestart
> Do not restart after the installation is complete
> /promptrestart
> Prompts the user for restart if necessary
> /forcerestart
> Always restart the computer after installation
> Logging Options
> /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*]
> i - Status messages
> w - Nonfatal warnings
> e - All error messages
> a - Start up of actions
> r - Action-specific records
> u - User requests
> c - Initial UI parameters
> m - Out-of-memory or fatal exit information
> o - Out-of-disk-space messages
> p - Terminal properties
> v - Verbose output
> x - Extra debugging information
> + - Append to existing log file
> ! - Flush each line to the log
> * - Log all information, except for v and x options
> /log
> Equivalent of /l*
> Update Options
> /update [Update2.msp]
> Applies update(s)
> /uninstall [Update2.msp] /package
> Remove update(s) for a product
> Repair Options
> /f[p|e|c|m|s|o|d|a|u|v]
> Repairs a product
> p - only if file is missing
> o - if file is missing or an older version is installed (default)
> e - if file is missing or an equal or older version is installed
> d - if file is missing or a different version is installed
> c - if file is missing or checksum does not match the calculated value
> a - forces all files to be reinstalled
> u - all required user-specific registry entries (default)
> m - all required computer-specific registry entries (default)
> s - all existing shortcuts (default)
> v - runs from source and recaches local package
> Setting Public Properties
> [PROPERTY=PropertyValue]
>
> Consult the Windows ® Installer SDK for additional documentation on the
> command line syntax.
>
> Copyright © Microsoft Corporation. All rights reserved.
> Portions of this software are based in part on the work of the Independent
> JPEG Group.
> END POP-UP WINDOW
>
> The only option available with the above pop-up window was to click on the
> OK button, and it closed. Unfortunately, as I discovered, this pop-up window
> was associated with the 11th update that did not install. This 11th, did not
> install and it is defined as:
>
> Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows
> 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows
> Server 2008 R2 (KB953297)
>
> When I check my HISTORY, this update was noted and the ? symbol states:
>
> Installation Failure
> Error Code: 0x667
> Try to install the update again, or request help from one of the following
> resources.
> For self-help options:
> Frequently Asked Questions
> Find Solutions
> Windows Update Newsgroup
> For assisted support options:
> Microsoft Online Assisted Support (no-cost for issues related to getting
> updates)
> Print | Close
>
> Prior to posting, I searched the Update Discussion Group and found the
> following member's comment:
>
> Had same problem.... Solution--Uninstall .Net Framework 1.1 from
> add/remove programs.This automatically removes an earlier hotfix which i
> think is causing the problem.Restart computer and go to windows update as
> normal and check for updates.If all is well you will reinstall .Net Framework
> 1.1 and the problem update KB953297 successfully. This worked on both my
> laptops but for some reason i had to try 2 times before the update KB953297
> successfully installed on one of mylaptops. Good luck.. Scott
>
> I tried Scott's suggestion, and after removing 1.1, I rebooted. Then I went
> to MS Windows Update, it said I needed to install 1.1 - so I did. Then
> rebooted.
>
> Again, back to MS Windows Update, this time it said I needed to install 1.1
> SP1 (not to be confused with KB953297) - so I did. Then rebooted.
>
> Once again, back to MS Windows Update, this time it said I needed to install
> KB953297 - so I tried. The same thing happened as described above, during
> the installation, a pop-up window opened that stated... You know the rest.
>
> I also tried going to the MS Download website, where I downloaded KB953297,
> as the file: NDP1.1sp1-KB953297-X86.exe
>
> Once again, the same thing happened as described hereinabove, during the
> installation, a pop-up window opened that stated... Once again, you know the
> rest.
>
> I am running Windows XP SP2 and do not plan on updating to SP3 anytime soon.
>
> I have Googled this issue and there are TONS of people with the same
> problem, and I have not read a solution that works for most of them - of
> course, Scott's solution appears to work for some - and I am one of those
> people that cannot find a solution.
>
> Any thoughts?
>
> Are their any MS-MVPs out there with a solution?
>
> Thanks in advance,
>
> Anna
>

 

[culinarykitchens]

RE: Windows Update website - KB953297 does not install - running X

"Glo" wrote:

> I also had problems installing update KB953297. I received an error message
> ox643. I followed your suggestion of removing Net Framework 1.1. I returned
> to automatic updates and I had no updates to install therefore it did not
> allow me to update KB953297 or reinstall Net Framework 1.1.
> --
> Glo
>
> "culinarykitchens" wrote:
> SNIP SNIP SNIP

Well, Glo, I would suggest you re-read my post - because you will discover
that it was NOT my suggestion, and you will also discover that you did NOT
follow Scott's suggestion correctly.

Still looking for a MS-MVP who can provide the SOLUTION to this issue.

Calling all MS-MVPs! Calling MS-MVPs!!

HELP!!!

Anna

 

[WYoung]

Re: Windows Update website - KB953297 does not install - running X

GMichaels:

I wasn't able to get this to work with the method you describe. You don't
need WinRAR for this to work either.

When you say, "Start this program, then when you
get the error message, click "browse" and change the folder name to
where the NETFX* files are located"

I don't get a browse option only the windows installer command line options
with OK on the dialog.

The way I got the update to work is open a command prompt and change the
directory to where NDP1.1sp1-KB953297-X86.exe is saved.

For example, if the file is saved at the root c:\ you would execute the
following command

C:\>NDP1.1sp1-KB953297-X86.exe /? which will give you the command line
options for the update.

You can either run the following command:
C:\>NDP1.1sp1-KB953297-X86.exe /extract

Then you will be asked to specify a target directory. Choose a directory
and a file named NDP1.1sp1-KB953297-X86.msp will be extracted.

Run this file and you'll be fine.

You can also specify the target directory in the command line, ex:

C:\>NDP1.1sp1-KB953297-X86.exe /extract c:\

Hope this helps!

"GMichaels" wrote:

>
> Hello Anna, I'm not an MSVP but have over 20 years working with and
> solving Microsoft's problems without their help. I saw this answer on
> another forum and the solution is so simple that it's ridiculous. The
> problem that many people are having with KB953297 is that it is looking
> for a file "NETFX.MSI." Perhaps the file was deleted in a previous
> update for .NET 1.1 I searched my computer and found nothing. So I
> downloaded the DOTNETFX.EXE redistributable package from Microsoft's
> download site, and used a program such as WINRAR to extract two files
> from the CAB (executable cabinet self-extracting file): NETFX.MSI and
> NETFX1.CAB. If you haven't manually downloaded the KB953297, then do
> that and place these files all in the same folder. The KB file name
> should be NDP1.1sp1-KB953297-X86.exe. Start this program, then when you
> get the error message, click "browse" and change the folder name to
> where the NETFX* files are located. The installation update will
> successfully complete, and you will no longer have to deal with it! I
> don't understand why Microsoft just doesn't check for these files, and
> if they don't exist, ask the user if they would like to download them
> (or if automatic update, just download the required files without user
> intervention!) Good luck.
>
> Gary Michaels,
> Expedient Solutions LLC
>
>
> --
> GMichaels
> ------------------------------------------------------------------------
> GMichaels's Profile: http://forums.techarena.in/members/145360.htm
> View this thread: http://forums.techarena.in/windows-update/1259742.htm
>
> http://forums.techarena.in
>
> .
>

 

[GMichaels]

Re: Windows Update website - KB953297 does not install - running X

Reply to WYoung:

Whatever it takes, I guess, to get the job done. Your way:

[ I wasn't able to get this to work with the method you describe. You
don't need WinRAR for this to work either.

When you say, "Start this program, then when you get the error message,
click "browse" and change the folder name to where the NETFX* files are
located"

I don't get a browse option only the windows installer command line
options
with OK on the dialog.

The way I got the update to work is open a command prompt and change
the
directory to where NDP1.1sp1-KB953297-X86.exe is saved.

For example, if the file is saved at the root c:\ you would execute the
following command

C:\>NDP1.1sp1-KB953297-X86.exe /? which will give you the command line
options for the update.

You can either run the following command:
C:\>NDP1.1sp1-KB953297-X86.exe /extract

Then you will be asked to specify a target directory. Choose a
directory
and a file named NDP1.1sp1-KB953297-X86.msp will be extracted.

Run this file and you'll be fine.

You can also specify the target directory in the command line, ex:

C:\>NDP1.1sp1-KB953297-X86.exe /extract c:\

Hope this helps!]



This seems too complicated, when all I want to do is get a missing file
for the update. My suggestion was actually found on another website,
and several people tried it successfully. But I will keep this info
handy for future use, if the method that I suggested doesn't fix a
future Microsoft Update installation problem!

Gary M.


--
GMichaels
------------------------------------------------------------------------
GMichaels's Profile: http://forums.techarena.in/members/145360.htm
View this thread: http://forums.techarena.in/windows-update/1259742.htm

http://forums.techarena.in

 

[WYoung]

Re: Windows Update website - KB953297 does not install - running X

What you describe is not an answer to the original post because you're
getting some prompt that "netfx.msi" is missing. The scenario I'm describing
is exactly the same as what the OP is getting in which the Windows Installer
window appears:

> Windows ® Installer. V 4.5.6001.22159
> msiexec /Option [Optional Parameter]
> Install Options

There is only one OK button to close the popup and nothing else. After I
press OK, nothing happens.

Some of the steps I described are optional and I explained the easiest, most
straightforward way which is:

> C:>NDP1.1sp1-KB953297-X86.exe /extract
>
> Then you will be asked to specify a target directory. Choose a
> directory
> and a file named NDP1.1sp1-KB953297-X86.msp will be extracted.
>
> Run this file and you'll be fine.

I don't see how you find my method more difficult to open a command prompt
and run one command line option on the file than your method using WinRAR.
Most people I know don't have WinRAR installed and would need to download the
free trial as well.

"GMichaels" wrote:

>
> Reply to WYoung:
>
> Whatever it takes, I guess, to get the job done. Your way:
>
> [ I wasn't able to get this to work with the method you describe. You
> don't need WinRAR for this to work either.
>
> When you say, "Start this program, then when you get the error message,
> click "browse" and change the folder name to where the NETFX* files are
> located"
>
> I don't get a browse option only the windows installer command line
> options
> with OK on the dialog.
>
> The way I got the update to work is open a command prompt and change
> the
> directory to where NDP1.1sp1-KB953297-X86.exe is saved.
>
> For example, if the file is saved at the root c: you would execute the
> following command
>
> C:>NDP1.1sp1-KB953297-X86.exe /? which will give you the command line
> options for the update.
>
> You can either run the following command:
> C:>NDP1.1sp1-KB953297-X86.exe /extract
>
> Then you will be asked to specify a target directory. Choose a
> directory
> and a file named NDP1.1sp1-KB953297-X86.msp will be extracted.
>
> Run this file and you'll be fine.
>
> You can also specify the target directory in the command line, ex:
>
> C:>NDP1.1sp1-KB953297-X86.exe /extract c:
>
> Hope this helps!]
>
>
>
> This seems too complicated, when all I want to do is get a missing file
> for the update. My suggestion was actually found on another website,
> and several people tried it successfully. But I will keep this info
> handy for future use, if the method that I suggested doesn't fix a
> future Microsoft Update installation problem!
>
> Gary M.
>
>
> --
> GMichaels
> ------------------------------------------------------------------------
> GMichaels's Profile: http://forums.techarena.in/members/145360.htm
> View this thread: http://forums.techarena.in/windows-update/1259742.htm
>
> http://forums.techarena.in
>
> .
>

 

[LoynoMOM]

Windows Update website - KB953297 does not install - running X

I need to know two things:

1. Which dir do I choose? what do I type on the command line
2. How do I run the file? what do I type on the command line

Novice/Advance user

LoynoMOM

 

[PA Bear [MS MVP]]

Re: Windows Update website - KB953297 does not install - running X

See these discussions:
http://www.google.com/search?q=KB953297+OR...ie=utf8&oe=utf8

....or see the "How to obtain help" section of
http://support.microsoft.com/kb/953297
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


LoynoMOM wrote:
> I need to know two things:
>
> 1. Which dir do I choose? what do I type on the command line
> 2. How do I run the file? what do I type on the command line
>
> Novice/Advance user
>
> LoynoMOM