Hi,
I'm having some problems too, with windows update, in one of my servers,
using IE, and i didn´t found any solution.
There are two errors that windows update don´t report, 801901F6 and 8024402F.
Here is the log:
-----------------------------------------------------------------------------------------
2008-04-26 12:57:07:184 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:07:184 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:07:293 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:07:309 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:07:309 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2008-04-26 12:57:07:324 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:07:465 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2008-04-26 12:57:07:480 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:07:947 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2008-04-26 12:57:07:947 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:07:963 2240 1428 Setup *********** Setup: Checking whether
self-update is required ***********
2008-04-26 12:57:07:963 2240 1428 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2008-04-26 12:57:07:978 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-04-26 12:57:07:978 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:978 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:978 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:978 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:978 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:978 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:994 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:994 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:994 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:07:994 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-04-26 12:57:08:010 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:08:010 2240 1428 Setup * IsUpdateRequired = No
2008-04-26 12:57:15:781 2240 1428 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2008-04-26 12:57:15:781 2240 1428 Misc = Process: C:\Program
Files\Internet Explorer\IEXPLORE.EXE
2008-04-26 12:57:15:781 2240 1428 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2008-04-26 12:57:15:781 2240 1428 COMAPI -------------
2008-04-26 12:57:15:781 2240 1428 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:15:781 2240 1428 COMAPI ---------
2008-04-26 12:57:15:796 840 620 Agent *************
2008-04-26 12:57:15:796 840 620 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-04-26 12:57:15:796 840 620 Agent *********
2008-04-26 12:57:15:796 840 620 Agent * Online = Yes Ignore download
priority = No
2008-04-26 12:57:15:796 840 620 Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2008-04-26 12:57:15:796 840 620 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-04-26 12:57:15:796 2240 1428 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:16:248 840 620 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:16:279 840 620 Misc Microsoft signed: Yes
2008-04-26 12:57:16:668 840 620 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:16:668 840 620 Misc Microsoft signed: Yes
2008-04-26 12:57:16:684 840 620 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-04-26 12:57:16:684 840 620 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-04-26 12:57:19:970 840 620 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x801901f6
2008-04-26 12:57:19:970 840 620 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x801901f6
2008-04-26 12:57:19:970 840 620 PT WARNING: ECP: Failed to download cab
file from
http://www.download.windowsupdate.c..._2042f20586961ebc6b6e01fdd51eefe92059f1f1.cab with error 0x801901f6
2008-04-26 12:57:19:970 840 620 PT WARNING: ECP: This roundtrip contained
some optimized updates which failed. New Update count = 11, Old Count = 18
2008-04-26 12:57:20:297 840 620 PT WARNING: Sync of Updates: 0x8024402f
2008-04-26 12:57:20:297 840 620 PT WARNING: SyncServerUpdatesInternal
failed: 0x8024402f
2008-04-26 12:57:20:297 840 620 Agent * WARNING: Failed to synchronize,
error = 0x8024402F
2008-04-26 12:57:20:297 840 720 AU Triggering Offline detection
(non-interactive)
2008-04-26 12:57:20:297 840 720 AU #############
2008-04-26 12:57:20:297 840 720 AU ## START ## AU: Search for updates
2008-04-26 12:57:20:297 840 720 AU #########
2008-04-26 12:57:20:297 840 720 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {C14DFC37-7D6E-43A2-8603-7673E8F3330E}]
2008-04-26 12:57:20:390 840 620 Agent * WARNING: Exit code = 0x8024402F
2008-04-26 12:57:20:390 840 620 Agent *********
2008-04-26 12:57:20:390 840 620 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-04-26 12:57:20:390 840 620 Agent *************
2008-04-26 12:57:20:390 840 620 Agent WARNING: WU client failed Searching
for update with error 0x8024402f
2008-04-26 12:57:20:406 840 620 Agent *************
2008-04-26 12:57:20:406 840 620 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-26 12:57:20:406 840 620 Agent *********
2008-04-26 12:57:20:406 840 620 Agent * Online = No Ignore download
priority = No
2008-04-26 12:57:20:406 840 620 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-04-26 12:57:20:406 840 620 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-04-26 12:57:20:421 2240 1490 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:20:421 2240 1490 COMAPI - Updates found = 0
2008-04-26 12:57:20:421 2240 1490 COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x8024402F
2008-04-26 12:57:20:421 2240 1490 COMAPI ---------
2008-04-26 12:57:20:421 2240 1490 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:20:421 2240 1490 COMAPI -------------
2008-04-26 12:57:20:421 2240 1428 COMAPI WARNING: Operation failed due to
earlier error, hr=8024402F
2008-04-26 12:57:20:421 2240 1428 COMAPI FATAL: Unable to complete
asynchronous search. (hr=8024402F)
2008-04-26 12:57:22:384 840 620 Agent Update
{0F4830C5-C1B6-48F3-9D35-E7007B1BE82A}.103 has no local extended metadata.
Not returning it.
2008-04-26 12:57:22:384 840 620 Agent * Found 0 updates and 12 categories
in search evaluated appl. rules of 473 out of 647 deployed entities
2008-04-26 12:57:22:384 840 620 Agent *********
2008-04-26 12:57:22:384 840 620 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-26 12:57:22:384 840 620 Agent *************
2008-04-26 12:57:22:399 840 894 AU >>## RESUMED ## AU: Search for updates
[CallId = {C14DFC37-7D6E-43A2-8603-7673E8F3330E}]
2008-04-26 12:57:22:399 840 894 AU # 0 updates detected
2008-04-26 12:57:22:399 840 894 AU #########
2008-04-26 12:57:22:399 840 894 AU ## END ## AU: Search for updates
[CallId = {C14DFC37-7D6E-43A2-8603-7673E8F3330E}]
2008-04-26 12:57:22:399 840 894 AU #############
2008-04-26 12:57:25:389 840 620 Report REPORT EVENT:
{6E337A34-F5A9-4437-ABCB-40939F9F93F2} 2008-04-26
12:57:20:390+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f WindowsUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8024402f.
2008-04-26 12:57:34:079 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:34:079 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:34:297 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:34:313 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:34:313 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2008-04-26 12:57:34:328 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:34:468 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2008-04-26 12:57:34:484 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:34:593 2240 1428 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2008-04-26 12:57:34:609 2240 1428 Misc Microsoft signed: Yes
2008-04-26 12:57:34:609 2240 1428 Setup *********** Setup: Checking whether
self-update is required ***********
2008-04-26 12:57:34:609 2240 1428 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-26 12:57:34:609 2240 1428 Setup * IsUpdateRequired = No
2008-04-26 12:57:36:680 2240 1428 COMAPI -------------
2008-04-26 12:57:36:680 2240 1428 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:36:680 2240 1428 COMAPI ---------
2008-04-26 12:57:36:695 840 620 Agent *************
2008-04-26 12:57:36:695 840 620 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-04-26 12:57:36:695 840 620 Agent *********
2008-04-26 12:57:36:695 840 620 Agent * Online = Yes Ignore download
priority = No
2008-04-26 12:57:36:695 2240 1428 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:36:695 840 620 Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2008-04-26 12:57:36:695 840 620 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-04-26 12:57:36:929 840 620 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:36:929 840 620 Misc Microsoft signed: Yes
2008-04-26 12:57:36:991 840 620 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-26 12:57:37:007 840 620 Misc Microsoft signed: Yes
2008-04-26 12:57:37:007 840 620 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-04-26 12:57:37:007 840 620 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-04-26 12:57:39:312 840 620 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x801901f6
2008-04-26 12:57:39:312 840 620 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x801901f6
2008-04-26 12:57:39:312 840 620 PT WARNING: ECP: Failed to download cab
file from
http://www.download.windowsupdate.c..._9a070660f638464dfc789762e456396f409f224b.cab with error 0x801901f6
2008-04-26 12:57:39:312 840 620 PT WARNING: ECP: This roundtrip contained
some optimized updates which failed. New Update count = 0, Old Count = 7
2008-04-26 12:57:39:312 840 620 PT FATAL: ProcessCoreMetadata did not
return any update to be committed
2008-04-26 12:57:39:312 840 620 PT WARNING: Sync of Updates: 0x8024402f
2008-04-26 12:57:39:312 840 620 PT WARNING: SyncServerUpdatesInternal
failed: 0x8024402f
2008-04-26 12:57:39:312 840 620 Agent * WARNING: Failed to synchronize,
error = 0x8024402F
2008-04-26 12:57:39:312 840 620 Agent * WARNING: Exit code = 0x8024402F
2008-04-26 12:57:39:312 840 620 Agent *********
2008-04-26 12:57:39:312 840 620 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-04-26 12:57:39:312 840 620 Agent *************
2008-04-26 12:57:39:312 840 620 Agent WARNING: WU client failed Searching
for update with error 0x8024402f
2008-04-26 12:57:39:343 2240 150c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:39:343 2240 150c COMAPI - Updates found = 0
2008-04-26 12:57:39:343 2240 150c COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x8024402F
2008-04-26 12:57:39:343 2240 150c COMAPI ---------
2008-04-26 12:57:39:343 2240 150c COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-04-26 12:57:39:343 2240 150c COMAPI -------------
2008-04-26 12:57:39:343 2240 1428 COMAPI WARNING: Operation failed due to
earlier error, hr=8024402F
2008-04-26 12:57:39:343 2240 1428 COMAPI FATAL: Unable to complete
asynchronous search. (hr=8024402F)
2008-04-26 12:57:44:295 840 620 Report REPORT EVENT:
{DA0CBA1F-68AB-415E-9610-061957B2CE51} 2008-04-26
12:57:39:312+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f WindowsUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8024402f.
-----------------------------------------------------------------------------------------
"MowGreen [MVP]" wrote:
> Windows Update as in using Internet Explorer to access WU|MU or
> Automatic Updates ?
> Please initiate a manual visit to Windows Update either via the link on
> the Start Menu or open IE, click Tools, Windows Update.
>
> If the system can not access the update site, nor download or install an
> update, close IE.
> Go to Start > Run > type in or copy&paste the below into the Open: line
> and then click OK or press Enter
>
> %windir%\windowsupdate.log
>
> Scroll all the way down to the bottom of the log.
> Copy and paste the last 50 or so lines into your reply, please.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============