Windows Update is not working

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Windows Update is not workingWindows UpdateChecking for updatesMost recent check for updates: NeverUpdates were installed: NeverYou receive updates: For Windows and other products from Microsoft..........................................................................Windows could not search for new updatesError(s) found:Code 8007370A...........................................................................Troubleshooting has completedTroubleshooter made some changes to your system. Try attempting the task you were trying to do before.Problems found:Potential Windows Update Database error detected 0x80070002 Fixed (Ok)Windows Update components must be repaired Fixed (Ok)Problem with Background Intellingent Transfer Service (BITS) Fixed (Ok)





Windows Update

Publisher details







Issues found



Potential Windows Update Database error detected 0x80070002

Potential Windows Update Database error detected 0x80070002
Possible issues may prevent Windows Update from keeping your system up to date.


Fixed








Repair Windows Update Database Corruption



Completed









Windows Update components must be repaired

Windows Update components must be repaired
One or more Windows Update components are configured incorrectly.


Fixed








Repair Windows Update components



Completed









Problem with Background Intelligent Transfer Service (BITS)

Problem with Background Intelligent Transfer Service (BITS)
Possible issues may prevent Windows Update from keeping your system up to date


Fixed








Reset BITS



Completed












Potential issues that were checked



Default Windows Update data locations have changed

Default Windows Update data locations have changed
The location where Windows Update stores data has changed and must be repaired.


Issue not present





Errors related to Windows Installer

Errors related to Windows Installer
Windows Installer issues may prevent you from using Windows Update


Issue not present





Windows Update services are not running

Windows Update services are not running
A service required for Windows Update is not running


Issue not present





Security files are not registered

Security files are not registered
Possible issues may prevent Windows Update from keeping your system up to date


Issue not present











Issues found

Detection details












6

Potential Windows Update Database error detected 0x80070002

Fixed








Possible issues may prevent Windows Update from keeping your system up to date.












Repair Windows Update Database Corruption

Completed








Rebuild the Windows Update Database and restart Windows Update services








DataStoreAndWULogFiles.zip



293.82KB






File Name:
DataStoreAndWULogFiles.zip
























6

Windows Update components must be repaired

Fixed








One or more Windows Update components are configured incorrectly.












Repair Windows Update components

Completed








Repairing Windows Update components frequently resolves common Windows Update errors.

















6

Problem with Background Intelligent Transfer Service (BITS)

Fixed








Possible issues may prevent Windows Update from keeping your system up to date












Reset BITS

Completed








Clear BITS queue and restart BITS service
















Potential issues that were checked

Detection details












Default Windows Update data locations have changed

Issue not present









The location where Windows Update stores data has changed and must be repaired.















Errors related to Windows Installer

Issue not present









Windows Installer issues may prevent you from using Windows Update















Windows Update services are not running

Issue not present









A service required for Windows Update is not running















Security files are not registered

Issue not present









Possible issues may prevent Windows Update from keeping your system up to date














Detection details










OutputReport.txt







File Name:
AllLogs.zip










Collection information


Computer Name:
USER-PC


Windows Version:

6.1



Architecture:

x86



Time:

Thursday, April 04, 2013 7:28:55 PM












Publisher details









Windows Update


Resolve problems that prevent you from updating Windows.


Package Version:

6.0.2.20120214



Publisher:

Microsoft Corporation







This is the link in skydrive that you can see 'AllLogs.zip ( OutputReport.txt and windowsupdate.log)https://skydrive.live.com/redir?resid=ECD7CD94C28FA409!117.............................................................................................................................................................................................These are some problems of my laptop (HP 530) related with Windows Update. One week ago an engineer changed the harddisc with new one, because the laptop had problems like these: crashes, bluesreen, restarted lots of time, etc. The engineer recommended me to
change harddisc and after this the Ram slot, because ones of Ram slots is not working very well. Until now the Ram slot is not changed, and there are problems with Windows Update and crashes. Can you help me, please, how to resolve this problem ? Thanks.


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