Windows Update is not workingWindows UpdateChecking for updatesMost recent check for updates: NeverUpdates were installed: NeverYou receive updates: For Windows and other products from Microsoft..........................................................................Windows could not search for new updatesError(s) found:Code 8007370A...........................................................................Troubleshooting has completedTroubleshooter made some changes to your system. Try attempting the task you were trying to do before.Problems foundotential Windows Update Database error detected 0x80070002 Fixed (Ok)Windows Update components must be repaired Fixed (Ok)Problem with Background Intellingent Transfer Service (BITS) Fixed (Ok)
Windows Update
Publisher details
Issues found
Potential Windows Update Database error detected 0x80070002
Potential Windows Update Database error detected 0x80070002
Possible issues may prevent Windows Update from keeping your system up to date.
Fixed
Repair Windows Update Database Corruption
Completed
Windows Update components must be repaired
Windows Update components must be repaired
One or more Windows Update components are configured incorrectly.
Fixed
Repair Windows Update components
Completed
Problem with Background Intelligent Transfer Service (BITS)
Problem with Background Intelligent Transfer Service (BITS)
Possible issues may prevent Windows Update from keeping your system up to date
Fixed
Reset BITS
Completed
Potential issues that were checked
Default Windows Update data locations have changed
Default Windows Update data locations have changed
The location where Windows Update stores data has changed and must be repaired.
Issue not present
Errors related to Windows Installer
Errors related to Windows Installer
Windows Installer issues may prevent you from using Windows Update
Issue not present
Windows Update services are not running
Windows Update services are not running
A service required for Windows Update is not running
Issue not present
Security files are not registered
Security files are not registered
Possible issues may prevent Windows Update from keeping your system up to date
Issue not present
Issues found
Detection details
6
Potential Windows Update Database error detected 0x80070002
Fixed
Possible issues may prevent Windows Update from keeping your system up to date.
Repair Windows Update Database Corruption
Completed
Rebuild the Windows Update Database and restart Windows Update services
DataStoreAndWULogFiles.zip
293.82KB
File Name:
DataStoreAndWULogFiles.zip
6
Windows Update components must be repaired
Fixed
One or more Windows Update components are configured incorrectly.
Repair Windows Update components
Completed
Repairing Windows Update components frequently resolves common Windows Update errors.
6
Problem with Background Intelligent Transfer Service (BITS)
Fixed
Possible issues may prevent Windows Update from keeping your system up to date
Reset BITS
Completed
Clear BITS queue and restart BITS service
Potential issues that were checked
Detection details
Default Windows Update data locations have changed
Issue not present
The location where Windows Update stores data has changed and must be repaired.
Errors related to Windows Installer
Issue not present
Windows Installer issues may prevent you from using Windows Update
Windows Update services are not running
Issue not present
A service required for Windows Update is not running
Security files are not registered
Issue not present
Possible issues may prevent Windows Update from keeping your system up to date
Detection details
OutputReport.txt
File Name:
AllLogs.zip
Collection information
Computer Name:
USER-PC
Windows Version:
6.1
Architecture:
x86
Time:
Thursday, April 04, 2013 7:28:55 PM
Publisher details
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version:
6.0.2.20120214
Publisher:
Microsoft Corporation
This is the link in skydrive that you can see 'AllLogs.zip ( OutputReport.txt and windowsupdate.log)https://skydrive.live.com/redir?resid=ECD7CD94C28FA409!117.............................................................................................................................................................................................These are some problems of my laptop (HP 530) related with Windows Update. One week ago an engineer changed the harddisc with new one, because the laptop had problems like these: crashes, bluesreen, restarted lots of time, etc. The engineer recommended me to
change harddisc and after this the Ram slot, because ones of Ram slots is not working very well. Until now the Ram slot is not changed, and there are problems with Windows Update and crashes. Can you help me, please, how to resolve this problem ? Thanks.
View this thread
Windows Update
Publisher details
Issues found
Potential Windows Update Database error detected 0x80070002
Potential Windows Update Database error detected 0x80070002
Possible issues may prevent Windows Update from keeping your system up to date.
Fixed
Repair Windows Update Database Corruption
Completed
Windows Update components must be repaired
Windows Update components must be repaired
One or more Windows Update components are configured incorrectly.
Fixed
Repair Windows Update components
Completed
Problem with Background Intelligent Transfer Service (BITS)
Problem with Background Intelligent Transfer Service (BITS)
Possible issues may prevent Windows Update from keeping your system up to date
Fixed
Reset BITS
Completed
Potential issues that were checked
Default Windows Update data locations have changed
Default Windows Update data locations have changed
The location where Windows Update stores data has changed and must be repaired.
Issue not present
Errors related to Windows Installer
Errors related to Windows Installer
Windows Installer issues may prevent you from using Windows Update
Issue not present
Windows Update services are not running
Windows Update services are not running
A service required for Windows Update is not running
Issue not present
Security files are not registered
Security files are not registered
Possible issues may prevent Windows Update from keeping your system up to date
Issue not present
Issues found
Detection details
6
Potential Windows Update Database error detected 0x80070002
Fixed
Possible issues may prevent Windows Update from keeping your system up to date.
Repair Windows Update Database Corruption
Completed
Rebuild the Windows Update Database and restart Windows Update services
DataStoreAndWULogFiles.zip
293.82KB
File Name:
DataStoreAndWULogFiles.zip
6
Windows Update components must be repaired
Fixed
One or more Windows Update components are configured incorrectly.
Repair Windows Update components
Completed
Repairing Windows Update components frequently resolves common Windows Update errors.
6
Problem with Background Intelligent Transfer Service (BITS)
Fixed
Possible issues may prevent Windows Update from keeping your system up to date
Reset BITS
Completed
Clear BITS queue and restart BITS service
Potential issues that were checked
Detection details
Default Windows Update data locations have changed
Issue not present
The location where Windows Update stores data has changed and must be repaired.
Errors related to Windows Installer
Issue not present
Windows Installer issues may prevent you from using Windows Update
Windows Update services are not running
Issue not present
A service required for Windows Update is not running
Security files are not registered
Issue not present
Possible issues may prevent Windows Update from keeping your system up to date
Detection details
OutputReport.txt
File Name:
AllLogs.zip
Collection information
Computer Name:
USER-PC
Windows Version:
6.1
Architecture:
x86
Time:
Thursday, April 04, 2013 7:28:55 PM
Publisher details
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version:
6.0.2.20120214
Publisher:
Microsoft Corporation
This is the link in skydrive that you can see 'AllLogs.zip ( OutputReport.txt and windowsupdate.log)https://skydrive.live.com/redir?resid=ECD7CD94C28FA409!117.............................................................................................................................................................................................These are some problems of my laptop (HP 530) related with Windows Update. One week ago an engineer changed the harddisc with new one, because the laptop had problems like these: crashes, bluesreen, restarted lots of time, etc. The engineer recommended me to
change harddisc and after this the Ram slot, because ones of Ram slots is not working very well. Until now the Ram slot is not changed, and there are problems with Windows Update and crashes. Can you help me, please, how to resolve this problem ? Thanks.
View this thread