Hello there,
I'm having an issue in which a recent windows update install has affected both my wireless and LAN network cards.
My laptop was set to automatically install updates and after turning it on the next day after it updated I could only connect to my home
Wireless network with limited access. Other devices can connect to the network no problem so I know it's not the network.
When running network diagnostics it tells me that the network adapter may be experiencing problems. I have tried rolling back the drivers, updating to the latest drivers off the manufacturers website, uninstalling the drivers and rebooting. The drivers
all say they are working fine and the adapters appear in the network and sharing centre. Upon viewing the properties of each adapter it says that they are enabled but not connected. Neither adapters appear in ipconfig /all.
I managed to system restore to a point prior to the update and the issue disappeared completely so I am positive it's not an issue with my hardware.
The update is not listed in the installed updates for me to be able to uninstall it but it does appear in the windows update history.
Unfortunately my computer will no longer let me system restore to any point saying that
"system restore failed to extract the file (c
from the restore point.
And unspecified error occurred during System Restore. (0x8000ffff)"
My question is: is there any way to uninstall this update or will I be forced to wipe my computer and reinstall everything from a backup ( I would REALLY like to avoid this if possible)?
-----
HP Pavillion DV6-1329tx laptop
Windows 7 premium
Intel(R) WiFi Link 5100 AGN wireless adapter
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2
Update listed in windows update history thati believe is causing the problem:
" intel driver update for Intel(R) wifi link 5100 AGN"
Thank you for your time.
View this thread
I'm having an issue in which a recent windows update install has affected both my wireless and LAN network cards.
My laptop was set to automatically install updates and after turning it on the next day after it updated I could only connect to my home
Wireless network with limited access. Other devices can connect to the network no problem so I know it's not the network.
When running network diagnostics it tells me that the network adapter may be experiencing problems. I have tried rolling back the drivers, updating to the latest drivers off the manufacturers website, uninstalling the drivers and rebooting. The drivers
all say they are working fine and the adapters appear in the network and sharing centre. Upon viewing the properties of each adapter it says that they are enabled but not connected. Neither adapters appear in ipconfig /all.
I managed to system restore to a point prior to the update and the issue disappeared completely so I am positive it's not an issue with my hardware.
The update is not listed in the installed updates for me to be able to uninstall it but it does appear in the windows update history.
Unfortunately my computer will no longer let me system restore to any point saying that
"system restore failed to extract the file (c
from the restore point. And unspecified error occurred during System Restore. (0x8000ffff)"
My question is: is there any way to uninstall this update or will I be forced to wipe my computer and reinstall everything from a backup ( I would REALLY like to avoid this if possible)?
-----
HP Pavillion DV6-1329tx laptop
Windows 7 premium
Intel(R) WiFi Link 5100 AGN wireless adapter
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2
Update listed in windows update history thati believe is causing the problem:
" intel driver update for Intel(R) wifi link 5100 AGN"
Thank you for your time.
View this thread
