Windows Update failing on Vista Ultimate x64 since 2/13/2008

  • Thread starter Thread starter Chuck Chopp
  • Start date Start date
C

Chuck Chopp

My desktop system, a DELL Precision 490, Quad-core XEON, 12 GB RAM, has
Vistal Ultimate x64 installed on it.

On 2/13/2008, Windows Update informed me that updates were available, and I
allowed them to install. Afterwards, a reboot was required. Since then,
Windows Update has been broken and is unabled to search for updates. I get
a message stating that "Windows could not search for new updates", and the
error code is 0x80080005.

The following information is in my WindowsUpdate.log file in %WinDir%:

2008-03-03 08:43:48:997 1008 788 AU Triggering AU detection through
DetectNow API
2008-03-03 08:43:48:997 1008 788 AU Triggering Online detection (interactive)
2008-03-03 08:43:48:997 1008 bc0 AU #############
2008-03-03 08:43:48:997 1008 bc0 AU ## START ## AU: Search for updates
2008-03-03 08:43:48:997 1008 bc0 AU #########
2008-03-03 08:43:49:001 1008 bc0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
2008-03-03 08:43:49:002 1008 8f4 Agent *************
2008-03-03 08:43:49:002 1008 8f4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-03-03 08:43:49:002 1008 8f4 Agent *********
2008-03-03 08:43:49:002 1008 8f4 Agent * Online = Yes Ignore download
priority = No
2008-03-03 08:43:49:002 1008 8f4 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-03-03 08:43:49:002 1008 8f4 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-03-03 08:43:49:002 1008 8f4 Setup Checking for agent SelfUpdate
2008-03-03 08:43:49:002 1008 8f4 Setup Client version: Core: 7.0.6000.381
Aux: 7.0.6000.381
2008-03-03 08:43:49:037 1008 8f4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-03 08:43:49:043 1008 8f4 Misc Microsoft signed: Yes
2008-03-03 08:43:49:251 1008 8f4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-03 08:43:49:257 1008 8f4 Misc Microsoft signed: Yes
2008-03-03 08:43:49:263 1008 8f4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-03-03 08:43:49:268 1008 8f4 Misc Microsoft signed: Yes
2008-03-03 08:43:49:441 1008 8f4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-03-03 08:43:49:446 1008 8f4 Misc Microsoft signed: Yes
2008-03-03 08:43:49:448 1008 8f4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-03-03 08:43:49:454 1008 8f4 Misc Microsoft signed: Yes
2008-03-03 08:43:49:507 1008 8f4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-03-03 08:43:49:512 1008 8f4 Misc Microsoft signed: Yes
2008-03-03 08:43:49:531 1008 8f4 Setup Determining whether a new setup
handler needs to be downloaded
2008-03-03 08:43:49:531 1008 8f4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2008-03-03 08:43:49:538 1008 8f4 Misc Microsoft signed: Yes
2008-03-03 08:43:49:538 1008 8f4 Setup SelfUpdate handler update NOT
required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2008-03-03 08:43:49:538 1008 8f4 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381"
2008-03-03 08:44:19:569 1008 8f4 Setup WARNING: Cbs StartSession, error =
0x80080005
2008-03-03 08:44:19:569 1008 8f4 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381" failed,
error = 0x80080005
2008-03-03 08:44:19:569 1008 8f4 Setup FATAL: SelfUpdate check failed, err =
0x80080005
2008-03-03 08:44:19:569 1008 8f4 Agent * WARNING: Skipping scan,
self-update check returned 0x80080005
2008-03-03 08:44:19:750 1008 8f4 Agent * WARNING: Exit code = 0x80080005
2008-03-03 08:44:19:750 1008 8f4 Agent *********
2008-03-03 08:44:19:750 1008 8f4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-03-03 08:44:19:750 1008 8f4 Agent *************
2008-03-03 08:44:19:750 1008 8f4 Agent WARNING: WU client failed Searching
for update with error 0x80080005
2008-03-03 08:44:19:751 1008 f54 AU >>## RESUMED ## AU: Search for updates
[CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
2008-03-03 08:44:19:751 1008 f54 AU # WARNING: Search callback failed,
result = 0x80080005
2008-03-03 08:44:19:751 1008 f54 AU # WARNING: Failed to find updates with
error code 80080005
2008-03-03 08:44:19:751 1008 f54 AU #########
2008-03-03 08:44:19:751 1008 f54 AU ## END ## AU: Search for updates
[CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
2008-03-03 08:44:19:751 1008 f54 AU #############
2008-03-03 08:44:19:752 1008 f54 AU AU setting next detection timeout to
2008-03-03 18:44:19
2008-03-03 08:44:24:568 1008 8f4 Report REPORT EVENT:
{B4F88A92-112A-46E7-A764-2C86B1D77F43} 2008-03-03 08:44:19:569-0500 1
148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate
Failure Software Synchronization Windows Update Client failed to detect with
error 0x80080005.


Furthermore, all software installation attempts now fail, too. I am unable
to install Visual Studio 2008 Pro, as it fails during the pre-requisites
check every time I try to install it. Attempts at manually installing the
Microsoft .Net Framework v3.5 also fail.

On a whim, I booted up a virtual machine running Vista x64 that had *not*
been updated since March of 2007, and it had similar failures on installing
VS2008. I allowed Windows Update to run and get the current set of
available fixes/patches, rebooted, and then VS2008 installed OK. It would
appear that something *bad* was available via Windows Update in
mid-February, and it has since been fixed or removed from the available updates.

Please advise as to what needs to be done to remedy this problem.


TIA,

Chuck
--
Chuck Chopp

ChuckChopp (at) rtfmcsi (dot) com http://www.rtfmcsi.com

RTFM Consulting Services Inc.
103 Autumn Hill Road
Greer, SC 29651

Do not send me unsolicited commercial email.
 
I have the same VS2008 on Vista x64 manifestation as Chuck.

"Chuck Chopp" <ChuckChopp@rtfmcsi.com> wrote in message
news:%23TLl$ZTfIHA.2268@TK2MSFTNGP02.phx.gbl...
> My desktop system, a DELL Precision 490, Quad-core XEON, 12 GB RAM, has
> Vistal Ultimate x64 installed on it.
>
> On 2/13/2008, Windows Update informed me that updates were available, and
> I allowed them to install. Afterwards, a reboot was required. Since
> then, Windows Update has been broken and is unabled to search for updates.
> I get a message stating that "Windows could not search for new updates",
> and the error code is 0x80080005.
>
> The following information is in my WindowsUpdate.log file in %WinDir%:
>
> 2008-03-03 08:43:48:997 1008 788 AU Triggering AU detection through
> DetectNow API
> 2008-03-03 08:43:48:997 1008 788 AU Triggering Online detection
> (interactive)
> 2008-03-03 08:43:48:997 1008 bc0 AU #############
> 2008-03-03 08:43:48:997 1008 bc0 AU ## START ## AU: Search for updates
> 2008-03-03 08:43:48:997 1008 bc0 AU #########
> 2008-03-03 08:43:49:001 1008 bc0 AU <<## SUBMITTED ## AU: Search for
> updates [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> 2008-03-03 08:43:49:002 1008 8f4 Agent *************
> 2008-03-03 08:43:49:002 1008 8f4 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-03-03 08:43:49:002 1008 8f4 Agent *********
> 2008-03-03 08:43:49:002 1008 8f4 Agent * Online = Yes Ignore download
> priority = No
> 2008-03-03 08:43:49:002 1008 8f4 Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-03-03 08:43:49:002 1008 8f4 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-03-03 08:43:49:002 1008 8f4 Setup Checking for agent SelfUpdate
> 2008-03-03 08:43:49:002 1008 8f4 Setup Client version: Core: 7.0.6000.381
> Aux: 7.0.6000.381
> 2008-03-03 08:43:49:037 1008 8f4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-03-03 08:43:49:043 1008 8f4 Misc Microsoft signed: Yes
> 2008-03-03 08:43:49:251 1008 8f4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-03-03 08:43:49:257 1008 8f4 Misc Microsoft signed: Yes
> 2008-03-03 08:43:49:263 1008 8f4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> 2008-03-03 08:43:49:268 1008 8f4 Misc Microsoft signed: Yes
> 2008-03-03 08:43:49:441 1008 8f4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> 2008-03-03 08:43:49:446 1008 8f4 Misc Microsoft signed: Yes
> 2008-03-03 08:43:49:448 1008 8f4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> 2008-03-03 08:43:49:454 1008 8f4 Misc Microsoft signed: Yes
> 2008-03-03 08:43:49:507 1008 8f4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> 2008-03-03 08:43:49:512 1008 8f4 Misc Microsoft signed: Yes
> 2008-03-03 08:43:49:531 1008 8f4 Setup Determining whether a new setup
> handler needs to be downloaded
> 2008-03-03 08:43:49:531 1008 8f4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
> 2008-03-03 08:43:49:538 1008 8f4 Misc Microsoft signed: Yes
> 2008-03-03 08:43:49:538 1008 8f4 Setup SelfUpdate handler update NOT
> required: Current version: 7.0.6000.381, required version: 7.0.6000.381
> 2008-03-03 08:43:49:538 1008 8f4 Setup Evaluating applicability of setup
> package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381"
> 2008-03-03 08:44:19:569 1008 8f4 Setup WARNING: Cbs StartSession, error =
> 0x80080005
> 2008-03-03 08:44:19:569 1008 8f4 Setup FATAL: Applicability evaluation for
> setup package
> "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381" failed,
> error = 0x80080005
> 2008-03-03 08:44:19:569 1008 8f4 Setup FATAL: SelfUpdate check failed, err
> = 0x80080005
> 2008-03-03 08:44:19:569 1008 8f4 Agent * WARNING: Skipping scan,
> self-update check returned 0x80080005
> 2008-03-03 08:44:19:750 1008 8f4 Agent * WARNING: Exit code = 0x80080005
> 2008-03-03 08:44:19:750 1008 8f4 Agent *********
> 2008-03-03 08:44:19:750 1008 8f4 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-03-03 08:44:19:750 1008 8f4 Agent *************
> 2008-03-03 08:44:19:750 1008 8f4 Agent WARNING: WU client failed Searching
> for update with error 0x80080005
> 2008-03-03 08:44:19:751 1008 f54 AU >>## RESUMED ## AU: Search for
> updates [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> 2008-03-03 08:44:19:751 1008 f54 AU # WARNING: Search callback failed,
> result = 0x80080005
> 2008-03-03 08:44:19:751 1008 f54 AU # WARNING: Failed to find updates
> with error code 80080005
> 2008-03-03 08:44:19:751 1008 f54 AU #########
> 2008-03-03 08:44:19:751 1008 f54 AU ## END ## AU: Search for updates
> [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> 2008-03-03 08:44:19:751 1008 f54 AU #############
> 2008-03-03 08:44:19:752 1008 f54 AU AU setting next detection timeout to
> 2008-03-03 18:44:19
> 2008-03-03 08:44:24:568 1008 8f4 Report REPORT EVENT:
> {B4F88A92-112A-46E7-A764-2C86B1D77F43} 2008-03-03 08:44:19:569-0500 1 148
> 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure
> Software Synchronization Windows Update Client failed to detect with error
> 0x80080005.
>
>
> Furthermore, all software installation attempts now fail, too. I am
> unable to install Visual Studio 2008 Pro, as it fails during the
> pre-requisites check every time I try to install it. Attempts at manually
> installing the Microsoft .Net Framework v3.5 also fail.
>
> On a whim, I booted up a virtual machine running Vista x64 that had *not*
> been updated since March of 2007, and it had similar failures on
> installing VS2008. I allowed Windows Update to run and get the current
> set of available fixes/patches, rebooted, and then VS2008 installed OK.
> It would appear that something *bad* was available via Windows Update in
> mid-February, and it has since been fixed or removed from the available
> updates.
>
> Please advise as to what needs to be done to remedy this problem.
>
>
> TIA,
>
> Chuck
> --
> Chuck Chopp
>
> ChuckChopp (at) rtfmcsi (dot) com http://www.rtfmcsi.com
>
> RTFM Consulting Services Inc.
> 103 Autumn Hill Road
> Greer, SC 29651
>
> Do not send me unsolicited commercial email.
 
Hello?

Anybody from Microsoft here, or an MVP, that can shed some light on this
problem?
 
On Mar 3, 7:57 am, Chuck Chopp <ChuckCh...@rtfmcsi.com> wrote:
> My desktop system, a DELL Precision 490, Quad-core XEON, 12 GB RAM, has
> Vistal Ultimate x64 installed on it.
>
> On 2/13/2008, Windows Update informed me that updates were available, and I
> allowed them to install.  Afterwards, a reboot was required.  Since then,
> Windows Update has been broken and is unabled to search for updates.  I get
> a message stating that "Windows could not search for new updates", and the
> error code is 0x80080005.
>
> The following information is in my WindowsUpdate.log file in %WinDir%:
>
> 2008-03-03      08:43:48:997    1008    788     AU      Triggering AU detection through
> DetectNow API
> 2008-03-03      08:43:48:997    1008    788     AU      Triggering Online detection (interactive)
> 2008-03-03      08:43:48:997    1008    bc0     AU      #############
> 2008-03-03      08:43:48:997    1008    bc0     AU      ## START ##  AU: Search for updates
> 2008-03-03      08:43:48:997    1008    bc0     AU      #########
> 2008-03-03      08:43:49:001    1008    bc0     AU      <<## SUBMITTED ## AU: Search for updates
> [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> 2008-03-03      08:43:49:002    1008    8f4     Agent   *************
> 2008-03-03      08:43:49:002    1008    8f4     Agent   ** START **  Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-03-03      08:43:49:002    1008    8f4     Agent   *********
> 2008-03-03      08:43:49:002    1008    8f4     Agent     * Online = Yes Ignore download
> priority = No
> 2008-03-03      08:43:49:002    1008    8f4     Agent     * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-03-03      08:43:49:002    1008    8f4     Agent     * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-03-03      08:43:49:002    1008    8f4     Setup   Checking for agent SelfUpdate
> 2008-03-03      08:43:49:002    1008    8f4     Setup   Client version: Core: 7.0.6000.381
> Aux: 7.0.6000.381
> 2008-03-03      08:43:49:037    1008    8f4     Misc    Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7­7\wuredir.cab:
> 2008-03-03      08:43:49:043    1008    8f4     Misc     Microsoft signed: Yes
> 2008-03-03      08:43:49:251    1008    8f4     Misc    Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7­7\wuredir.cab:
> 2008-03-03      08:43:49:257    1008    8f4     Misc     Microsoft signed: Yes
> 2008-03-03      08:43:49:263    1008    8f4     Misc    Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> 2008-03-03      08:43:49:268    1008    8f4     Misc     Microsoft signed: Yes
> 2008-03-03      08:43:49:441    1008    8f4     Misc    Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> 2008-03-03      08:43:49:446    1008    8f4     Misc     Microsoft signed: Yes
> 2008-03-03      08:43:49:448    1008    8f4     Misc    Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> 2008-03-03      08:43:49:454    1008    8f4     Misc     Microsoft signed: Yes
> 2008-03-03      08:43:49:507    1008    8f4     Misc    Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> 2008-03-03      08:43:49:512    1008    8f4     Misc     Microsoft signed: Yes
> 2008-03-03      08:43:49:531    1008    8f4     Setup   Determining whether a new setup
> handler needs to be downloaded
> 2008-03-03      08:43:49:531    1008    8f4     Misc    Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
> 2008-03-03      08:43:49:538    1008    8f4     Misc     Microsoft signed: Yes
> 2008-03-03      08:43:49:538    1008    8f4     Setup   SelfUpdate handler update NOT
> required: Current version: 7.0.6000.381, required version: 7.0.6000.381
> 2008-03-03      08:43:49:538    1008    8f4     Setup   Evaluating applicability of setup
> package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381"
> 2008-03-03      08:44:19:569    1008    8f4     Setup   WARNING: Cbs StartSession, error =
> 0x80080005
> 2008-03-03      08:44:19:569    1008    8f4     Setup   FATAL: Applicability evaluation for
> setup package
> "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381" failed,
> error = 0x80080005
> 2008-03-03      08:44:19:569    1008    8f4     Setup   FATAL: SelfUpdate check failed, err =
> 0x80080005
> 2008-03-03      08:44:19:569    1008    8f4     Agent     * WARNING: Skipping scan,
> self-update check returned 0x80080005
> 2008-03-03      08:44:19:750    1008    8f4     Agent     * WARNING: Exit code = 0x80080005
> 2008-03-03      08:44:19:750    1008    8f4     Agent   *********
> 2008-03-03      08:44:19:750    1008    8f4     Agent   **  END  **  Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-03-03      08:44:19:750    1008    8f4     Agent   *************
> 2008-03-03      08:44:19:750    1008    8f4     Agent   WARNING: WU client failed Searching
> for update with error 0x80080005
> 2008-03-03      08:44:19:751    1008    f54     AU      >>##  RESUMED  ## AU: Search for updates
> [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> 2008-03-03      08:44:19:751    1008    f54     AU        # WARNING: Search callback failed,
> result = 0x80080005
> 2008-03-03      08:44:19:751    1008    f54     AU        # WARNING: Failed to find updates with
> error code 80080005
> 2008-03-03      08:44:19:751    1008    f54     AU      #########
> 2008-03-03      08:44:19:751    1008    f54     AU      ##  END  ##  AU: Search for updates
> [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> 2008-03-03      08:44:19:751    1008    f54     AU      #############
> 2008-03-03      08:44:19:752    1008    f54     AU      AU setting next detection timeout to
> 2008-03-03 18:44:19
> 2008-03-03      08:44:24:568    1008    8f4     Report  REPORT EVENT:
> {B4F88A92-112A-46E7-A764-2C86B1D77F43}  2008-03-03 08:44:19:569-0500    1
> 148     101     {61CA813A-7585-442E-A66B-B0D15CE6BDC0}  1       80080005        SelfUpdate
> Failure Software Synchronization        Windows Update Client failed to detect with
> error 0x80080005.
>
> Furthermore, all software installation attempts now fail, too.  I am unable
> to install Visual Studio 2008 Pro, as it fails during the pre-requisites
> check every time I try to install it.  Attempts at manually installing the
> Microsoft .Net Framework v3.5 also fail.
>
> On a whim, I booted up a virtual machine running Vista x64 that had *not*
> been updated since March of 2007, and it had similar failures on installing
> VS2008.  I allowed Windows Update to run and get the current set of
> available fixes/patches, rebooted, and then VS2008 installed OK.  It would
> appear that something *bad* was available via Windows Update in
> mid-February, and it has since been fixed or removed from the available updates.
>
> Please advise as to what needs to be done to remedy this problem.
>
> TIA,
>
> Chuck
> --
> Chuck Chopp
>
> ChuckChopp (at) rtfmcsi (dot) comhttp://www.rtfmcsi.com
>
> RTFM Consulting Services Inc.
> 103 Autumn Hill Road
> Greer, SC  29651
>
> Do not send me unsolicited commercial email.

I have been unable to get any Vista Updates or Security Updates to
install since Feb 14 2008. I agree it appears there has been some
thing gone wrong with the Windows Update Agent process. I get errors
80070002, 80070003, 80073712, 8007371B. I have researched for days
and tried all the solutions found in forums (rename or remove
Pending.XML, rename or remove SoftwareDistribution folder, turn off
all non-MS services and all start-up programs and do Clean Boot, turn
off all security and firewall processes, check for strange settings in
the HKLM/Components folder of the registry) - nothing has worked.
Have a case open with Microsoft but so far they have only suggested
the same actions I've already tried. Have sent them a dump of the
Update Log for analysis and waiting a response. One forum I read
stated the only solution is to re-install Vista and re-apply available
updates. Since that will involve re-installing all other software and
taking several hours of work, I'm hoping Microsoft will have a
solution. Since this seems to be an extremely common problem, I'm
surprised they haven't issued some type of global alert. Can they be
oblivious to such a wide-spread issue? Or maybe they just don't want
to admit there was a bad update published somewhere along the way that
caused all this trouble? Whatever - I'll come back and post if I get
a solution that works. Good luck to all of you who are having these
issues and are, I'm sure, just as frustrated as I am.
 
Only had the problem since SP1 was installed. Tried everything as
well...except re-installing Vista.

"sharon-miller@hughes.net" wrote:

> On Mar 3, 7:57 am, Chuck Chopp <ChuckCh...@rtfmcsi.com> wrote:
> > My desktop system, a DELL Precision 490, Quad-core XEON, 12 GB RAM, has
> > Vistal Ultimate x64 installed on it.
> >
> > On 2/13/2008, Windows Update informed me that updates were available, and I
> > allowed them to install. Afterwards, a reboot was required. Since then,
> > Windows Update has been broken and is unabled to search for updates. I get
> > a message stating that "Windows could not search for new updates", and the
> > error code is 0x80080005.
> >
> > The following information is in my WindowsUpdate.log file in %WinDir%:
> >
> > 2008-03-03 08:43:48:997 1008 788 AU Triggering AU detection through
> > DetectNow API
> > 2008-03-03 08:43:48:997 1008 788 AU Triggering Online detection (interactive)
> > 2008-03-03 08:43:48:997 1008 bc0 AU #############
> > 2008-03-03 08:43:48:997 1008 bc0 AU ## START ## AU: Search for updates
> > 2008-03-03 08:43:48:997 1008 bc0 AU #########
> > 2008-03-03 08:43:49:001 1008 bc0 AU <<## SUBMITTED ## AU: Search for updates
> > [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> > 2008-03-03 08:43:49:002 1008 8f4 Agent *************
> > 2008-03-03 08:43:49:002 1008 8f4 Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2008-03-03 08:43:49:002 1008 8f4 Agent *********
> > 2008-03-03 08:43:49:002 1008 8f4 Agent * Online = Yes Ignore download
> > priority = No
> > 2008-03-03 08:43:49:002 1008 8f4 Agent * Criteria = "IsInstalled=0 and
> > DeploymentAction='Installation' or IsPresent=1 and
> > DeploymentAction='Uninstallation' or IsInstalled=1 and
> > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> > DeploymentAction='Uninstallation' and RebootRequired=1"
> > 2008-03-03 08:43:49:002 1008 8f4 Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2008-03-03 08:43:49:002 1008 8f4 Setup Checking for agent SelfUpdate
> > 2008-03-03 08:43:49:002 1008 8f4 Setup Client version: Core: 7.0.6000.381
> > Aux: 7.0.6000.381
> > 2008-03-03 08:43:49:037 1008 8f4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7­7\wuredir.cab:
> > 2008-03-03 08:43:49:043 1008 8f4 Misc Microsoft signed: Yes
> > 2008-03-03 08:43:49:251 1008 8f4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7­7\wuredir.cab:
> > 2008-03-03 08:43:49:257 1008 8f4 Misc Microsoft signed: Yes
> > 2008-03-03 08:43:49:263 1008 8f4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> > 2008-03-03 08:43:49:268 1008 8f4 Misc Microsoft signed: Yes
> > 2008-03-03 08:43:49:441 1008 8f4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
> > 2008-03-03 08:43:49:446 1008 8f4 Misc Microsoft signed: Yes
> > 2008-03-03 08:43:49:448 1008 8f4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> > 2008-03-03 08:43:49:454 1008 8f4 Misc Microsoft signed: Yes
> > 2008-03-03 08:43:49:507 1008 8f4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
> > 2008-03-03 08:43:49:512 1008 8f4 Misc Microsoft signed: Yes
> > 2008-03-03 08:43:49:531 1008 8f4 Setup Determining whether a new setup
> > handler needs to be downloaded
> > 2008-03-03 08:43:49:531 1008 8f4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
> > 2008-03-03 08:43:49:538 1008 8f4 Misc Microsoft signed: Yes
> > 2008-03-03 08:43:49:538 1008 8f4 Setup SelfUpdate handler update NOT
> > required: Current version: 7.0.6000.381, required version: 7.0.6000.381
> > 2008-03-03 08:43:49:538 1008 8f4 Setup Evaluating applicability of setup
> > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381"
> > 2008-03-03 08:44:19:569 1008 8f4 Setup WARNING: Cbs StartSession, error =
> > 0x80080005
> > 2008-03-03 08:44:19:569 1008 8f4 Setup FATAL: Applicability evaluation for
> > setup package
> > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381" failed,
> > error = 0x80080005
> > 2008-03-03 08:44:19:569 1008 8f4 Setup FATAL: SelfUpdate check failed, err =
> > 0x80080005
> > 2008-03-03 08:44:19:569 1008 8f4 Agent * WARNING: Skipping scan,
> > self-update check returned 0x80080005
> > 2008-03-03 08:44:19:750 1008 8f4 Agent * WARNING: Exit code = 0x80080005
> > 2008-03-03 08:44:19:750 1008 8f4 Agent *********
> > 2008-03-03 08:44:19:750 1008 8f4 Agent ** END ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2008-03-03 08:44:19:750 1008 8f4 Agent *************
> > 2008-03-03 08:44:19:750 1008 8f4 Agent WARNING: WU client failed Searching
> > for update with error 0x80080005
> > 2008-03-03 08:44:19:751 1008 f54 AU >>## RESUMED ## AU: Search for updates
> > [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> > 2008-03-03 08:44:19:751 1008 f54 AU # WARNING: Search callback failed,
> > result = 0x80080005
> > 2008-03-03 08:44:19:751 1008 f54 AU # WARNING: Failed to find updates with
> > error code 80080005
> > 2008-03-03 08:44:19:751 1008 f54 AU #########
> > 2008-03-03 08:44:19:751 1008 f54 AU ## END ## AU: Search for updates
> > [CallId = {2975EB50-B1B2-4753-A867-8764A347D55F}]
> > 2008-03-03 08:44:19:751 1008 f54 AU #############
> > 2008-03-03 08:44:19:752 1008 f54 AU AU setting next detection timeout to
> > 2008-03-03 18:44:19
> > 2008-03-03 08:44:24:568 1008 8f4 Report REPORT EVENT:
> > {B4F88A92-112A-46E7-A764-2C86B1D77F43} 2008-03-03 08:44:19:569-0500 1
> > 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate
> > Failure Software Synchronization Windows Update Client failed to detect with
> > error 0x80080005.
> >
> > Furthermore, all software installation attempts now fail, too. I am unable
> > to install Visual Studio 2008 Pro, as it fails during the pre-requisites
> > check every time I try to install it. Attempts at manually installing the
> > Microsoft .Net Framework v3.5 also fail.
> >
> > On a whim, I booted up a virtual machine running Vista x64 that had *not*
> > been updated since March of 2007, and it had similar failures on installing
> > VS2008. I allowed Windows Update to run and get the current set of
> > available fixes/patches, rebooted, and then VS2008 installed OK. It would
> > appear that something *bad* was available via Windows Update in
> > mid-February, and it has since been fixed or removed from the available updates.
> >
> > Please advise as to what needs to be done to remedy this problem.
> >
> > TIA,
> >
> > Chuck
> > --
> > Chuck Chopp
> >
> > ChuckChopp (at) rtfmcsi (dot) comhttp://www.rtfmcsi.com
> >
> > RTFM Consulting Services Inc.
> > 103 Autumn Hill Road
> > Greer, SC 29651
> >
> > Do not send me unsolicited commercial email.
>
> I have been unable to get any Vista Updates or Security Updates to
> install since Feb 14 2008. I agree it appears there has been some
> thing gone wrong with the Windows Update Agent process. I get errors
> 80070002, 80070003, 80073712, 8007371B. I have researched for days
> and tried all the solutions found in forums (rename or remove
> Pending.XML, rename or remove SoftwareDistribution folder, turn off
> all non-MS services and all start-up programs and do Clean Boot, turn
> off all security and firewall processes, check for strange settings in
> the HKLM/Components folder of the registry) - nothing has worked.
> Have a case open with Microsoft but so far they have only suggested
> the same actions I've already tried. Have sent them a dump of the
> Update Log for analysis and waiting a response. One forum I read
> stated the only solution is to re-install Vista and re-apply available
> updates. Since that will involve re-installing all other software and
> taking several hours of work, I'm hoping Microsoft will have a
> solution. Since this seems to be an extremely common problem, I'm
> surprised they haven't issued some type of global alert. Can they be
> oblivious to such a wide-spread issue? Or maybe they just don't want
> to admit there was a bad update published somewhere along the way that
> caused all this trouble? Whatever - I'll come back and post if I get
> a solution that works. Good luck to all of you who are having these
> issues and are, I'm sure, just as frustrated as I am.
>
 
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