"Windows update cannot currently check for updates because the service is not running. you may need

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Hello,
i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"
i have ran the Microsoft fix it for windows updates but it doesn't work.

I have tried the recommended responses in the threads that have already responded to this issue including the cmd instructions, but the instructions were not recognized when I ran it as the administrator. I am still at a loss as to how to get any updates.
Thanks for any ideas.

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