Hello,
I am having problems installing Windows apps from Windows Store
on a workstation computer that is a Windows 8 client joined to Active Directory domain with WSUS and Proxy configured.
Using proxy is disabled on this workstation and running NetSh returns:
C:Windowssystem32>netsh winhttp show proxy
Current WinHTTP proxy settings:
Direct access (no proxy server).
WinHTTP Web Proxy Auto-Discovery Service (WinHttpAutoProxySvc) is stopped and set to
Disabled on this workstation to prevent from using proxy.
Windows Update retrieves updates directly from Microsoft web service without contacting local corporate Windows Server Update Services (WSUS) server (because otherwise WU fails to retrieve updates for Windows 8).
All attempts to obtain updates from Windows Update go flawless. However, attempts to install apps from Windows Store failure. I've found that Windows uses Windows Update (WU) service to retrieve apps from Windows Store.
Looking up for %systemroot%WindowsUpdate.log has shown that Windows Update is making an attempt to contact out corporate proxy server despite the fact that using proxy has been disabled!
I am posting an excerpt from WindowsUpdate log file that confirms that Windows Update is still trying to access Microsoft web services via our proxy despite the fact that it should not do that:
2012-09-07 06:18:48:915 632 287c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2012-09-07 06:18:48:915 632 287c PT + ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}, Server URL = https://fe1.ws.microsoft.com/v6/ClientWebService/client.asmx
2012-09-07 06:18:48:958 632 287c WS WARNING: Nws Failure: errorCode=0x803d0006
2012-09-07 06:18:48:958 632 287c WS WARNING: There was an error communicating with the endpoint at 'https://fe1.ws.microsoft.com/v6/ClientWebService/client.asmx'.
2012-09-07 06:18:48:958 632 287c WS WARNING: The operation timed out after 60000 (0xEA60) milliseconds.
2012-09-07 06:18:48:958 632 287c WS WARNING: The operation could not be completed because the channel has been aborted.
2012-09-07 06:18:48:958 632 287c WS WARNING: Web service call failed with hr = 8024401c.
2012-09-07 06:18:48:958 632 287c WS WARNING: Current service auth scheme='None'.
2012-09-07 06:18:48:958 632 287c WS WARNING: Proxy List used: 'companyproxy.mycompany.com:8080', Bypass List used: '(null)', Last Proxy used: 'companyproxy.mycompany.com:8080', Last auth Schemes used: 'None'.
2012-09-07 06:18:48:958 632 287c WS FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: PTError: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: GetConfig_WithRecovery failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: RefreshConfig failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: RefreshPTState failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: Sync of Updates: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: SyncServerUpdatesInternal failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c Agent * WARNING: Failed to synchronize, error = 0x8024401C
2012-09-07 06:18:48:960 632 287c Agent * WARNING: Exit code = 0x8024401C
2012-09-07 06:18:48:960 632 287c Agent *********
2012-09-07 06:18:48:960 632 287c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-09-07 06:18:48:960 632 287c Agent *************
2012-09-07 06:18:48:960 632 287c Agent WARNING: WU client failed Searching for update with error 0x8024401c
This leads the 0x8024401c error to arise. As far as I am aware of, this error indicates HTTP status 408: "server timed out waiting for request"
Error code (hex): 0x8024401c
HRESULT (dec): -2145107940
Error string: WU_E_PT_HTTP_STATUS_REQUEST_TIMEOUT
Description: HTTP status 408 - Server timed out waiting for request
1. Why does WU continue to use proxy when it has been disabled?
2. How do I make WU to authenticate correctly on this proxy if it is impossible to bypass it? Would using Vault help here?
3. Is it possible to obtain apps from Windows Store without using Windows Update?
4. Why does Windows Update use different network connection settings for retrieving Windows updates and Windows apps?
This is what I get when trying to install an app in the Windows Store app:
I also see this line in WU log which is pretty strange because it shows that
Explicit proxy is initialized to 1.
2012-09-07 18:50:58:287 632 16a0 DnldMgr * Priority = 4, NetworkCostPolicy = 6, Interactive = 1, Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
Thank you.
EH
P.S.: It seems like the problem is similar to the one [URL="
described here.
Well this is the world we live in And these are the hands we're given...
View the full article
I am having problems installing Windows apps from Windows Store
on a workstation computer that is a Windows 8 client joined to Active Directory domain with WSUS and Proxy configured.
Using proxy is disabled on this workstation and running NetSh returns:
C:Windowssystem32>netsh winhttp show proxy
Current WinHTTP proxy settings:
Direct access (no proxy server).
WinHTTP Web Proxy Auto-Discovery Service (WinHttpAutoProxySvc) is stopped and set to
Disabled on this workstation to prevent from using proxy.
Windows Update retrieves updates directly from Microsoft web service without contacting local corporate Windows Server Update Services (WSUS) server (because otherwise WU fails to retrieve updates for Windows 8).
All attempts to obtain updates from Windows Update go flawless. However, attempts to install apps from Windows Store failure. I've found that Windows uses Windows Update (WU) service to retrieve apps from Windows Store.
Looking up for %systemroot%WindowsUpdate.log has shown that Windows Update is making an attempt to contact out corporate proxy server despite the fact that using proxy has been disabled!
I am posting an excerpt from WindowsUpdate log file that confirms that Windows Update is still trying to access Microsoft web services via our proxy despite the fact that it should not do that:
2012-09-07 06:18:48:915 632 287c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2012-09-07 06:18:48:915 632 287c PT + ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}, Server URL = https://fe1.ws.microsoft.com/v6/ClientWebService/client.asmx
2012-09-07 06:18:48:958 632 287c WS WARNING: Nws Failure: errorCode=0x803d0006
2012-09-07 06:18:48:958 632 287c WS WARNING: There was an error communicating with the endpoint at 'https://fe1.ws.microsoft.com/v6/ClientWebService/client.asmx'.
2012-09-07 06:18:48:958 632 287c WS WARNING: The operation timed out after 60000 (0xEA60) milliseconds.
2012-09-07 06:18:48:958 632 287c WS WARNING: The operation could not be completed because the channel has been aborted.
2012-09-07 06:18:48:958 632 287c WS WARNING: Web service call failed with hr = 8024401c.
2012-09-07 06:18:48:958 632 287c WS WARNING: Current service auth scheme='None'.
2012-09-07 06:18:48:958 632 287c WS WARNING: Proxy List used: 'companyproxy.mycompany.com:8080', Bypass List used: '(null)', Last Proxy used: 'companyproxy.mycompany.com:8080', Last auth Schemes used: 'None'.
2012-09-07 06:18:48:958 632 287c WS FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: PTError: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: GetConfig_WithRecovery failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: RefreshConfig failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: RefreshPTState failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: Sync of Updates: 0x8024401c
2012-09-07 06:18:48:959 632 287c PT WARNING: SyncServerUpdatesInternal failed: 0x8024401c
2012-09-07 06:18:48:959 632 287c Agent * WARNING: Failed to synchronize, error = 0x8024401C
2012-09-07 06:18:48:960 632 287c Agent * WARNING: Exit code = 0x8024401C
2012-09-07 06:18:48:960 632 287c Agent *********
2012-09-07 06:18:48:960 632 287c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-09-07 06:18:48:960 632 287c Agent *************
2012-09-07 06:18:48:960 632 287c Agent WARNING: WU client failed Searching for update with error 0x8024401c
This leads the 0x8024401c error to arise. As far as I am aware of, this error indicates HTTP status 408: "server timed out waiting for request"
Error code (hex): 0x8024401c
HRESULT (dec): -2145107940
Error string: WU_E_PT_HTTP_STATUS_REQUEST_TIMEOUT
Description: HTTP status 408 - Server timed out waiting for request
1. Why does WU continue to use proxy when it has been disabled?
2. How do I make WU to authenticate correctly on this proxy if it is impossible to bypass it? Would using Vault help here?
3. Is it possible to obtain apps from Windows Store without using Windows Update?
4. Why does Windows Update use different network connection settings for retrieving Windows updates and Windows apps?
This is what I get when trying to install an app in the Windows Store app:
I also see this line in WU log which is pretty strange because it shows that
Explicit proxy is initialized to 1.
2012-09-07 18:50:58:287 632 16a0 DnldMgr * Priority = 4, NetworkCostPolicy = 6, Interactive = 1, Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
Thank you.
EH
P.S.: It seems like the problem is similar to the one [URL="
described here.
Well this is the world we live in And these are the hands we're given...
View the full article