Windows Security Center preventing McAfee from running

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bugsbriony

I just got a new comp with Vista on it, and have just installed McAfee virus
protection software. In the Windows Security Center window though, under
Malware Protection, it says that McAfee Virus Scan is turned off. So I
selected "Turn on now", and then a Windows Security Center window comes up
saying "You are about to run a program that did not come with Windows. Do you
trust this program?" and I select "Yes, I trust this program and am ready to
run it" and a user account control window comes up saying "a program needs
your permission to conitnue" - the program listed being Virus Scan
Enterprise, McAfee Inc. When I select Continue, that window disappears, but
then nothing happens, i.e. McAfee does not run. So McAfee remains turned off.

Any ideas on how I can get McAfee to run?
 
bugsbriony wrote:

> I just got a new comp with Vista on it, and have just installed McAfee
> virus protection software. In the Windows Security Center window though,
> under Malware Protection, it says that McAfee Virus Scan is turned off. So
> I selected "Turn on now", and then a Windows Security Center window comes
> up saying "You are about to run a program that did not come with Windows.
> Do you trust this program?" and I select "Yes, I trust this program and am
> ready to
> run it" and a user account control window comes up saying "a program
> needs your permission to conitnue" - the program listed being Virus Scan
> Enterprise, McAfee Inc. When I select Continue, that window disappears,
> but then nothing happens, i.e. McAfee does not run. So McAfee remains
> turned off.
>
> Any ideas on how I can get McAfee to run?

Do you have the latest version of McAfee Enterprise, one that definitely
works with Vista? Because it sounds like you're trying to install an older
version that isn't compatible.

If you *are* using a current version, contact McAfee for help with their
software.

http://forums.mcafeehelp.com/ - McAfee support forum
http://us.mcafee.com/root/support.asp - McAfee Support
http://www.mcafeehelp.com/

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
 
"bugsbriony" <bugsbriony@discussions.microsoft.com> wrote in message
news:1FC793BD-389B-498B-B628-9377842DC987@microsoft.com...
>I just got a new comp with Vista on it, and have just installed McAfee
>virus
> protection software.

Same here, and it was the McAfee bundled with the Vista laptop.

> In the Windows Security Center window though, under
> Malware Protection, it says that McAfee Virus Scan is turned off. So I
> selected "Turn on now", and then a Windows Security Center window comes up
> saying "You are about to run a program that did not come with Windows. Do
> you
> trust this program?" and I select "Yes, I trust this program and am ready
> to
> run it" and a user account control window comes up saying "a program
> needs
> your permission to conitnue" - the program listed being Virus Scan
> Enterprise, McAfee Inc. When I select Continue, that window disappears,
> but
> then nothing happens, i.e. McAfee does not run. So McAfee remains turned
> off.

Same here - sort of a silent failure -- really aggravating!!

> Any ideas on how I can get McAfee to run?

I finally used the admin account (admin approval mode) *and* the right
click context menu offering of "run as administrator" which ended up
working for me - until it expired and I switched to Avast! antivirus.

(had a free trial offer for Norton too - but I knew I was going to go
for one of the free ones eventually, so why clutter up my PC with
Norton droppings)
 
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