Windows RT unable to locate wireless printer

  • Thread starter Thread starter Up&Down
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Up&Down

I have a new Surface Windows RT (not 8.1) and I'm unable to connect to my existing wireless printer over my home wireless network. The printer (Brother MFC-J625JW) is listed as a Windows RT compatible printer by both Microsoft and Brother. My printer is on, visible to my Windows 7 laptop via the wifi network, and works normally. The Surface is connected to the same network. I've entered the Windows Control Panel > Add a device. The printer doesn't appear in the list. In fact, the only thing that (momentarily) appears in the list is someone else's PC - but not my printer. How do I get the Surface to find my wireless printer that appears to be working normally from other devices and is on the same wireless network? Thanks.

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