Windows Mobile 6.1 Update breaks sync

[jaartee]

Hi,

I had an "optional update" to install Windows Mobile 6.1 and "Microsoft
Corporation - Networking - Microsoft Windows Mobile Remote Adapter. "

That was a mistake. First, it wouldn't sync. "ActivSync has a problem
with the desktop." Then, it deleted all the contacts, tasks, files, etc.
from my PPC-6800. I rebooted. I reset. I deleted the sync partnership and
added it back.

Then, the system reported "Pocket Quicken 2.5 needs attention". ? ? ? ?
Could not find how or where it needed attention. So, I unchecked the
"Quicken" sync block. Now, the sync center reports something like "mobile
center encountered a problem with the desktop."

What gives? I did a system restore about 3 days before this update . .
.. the "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote
Adapter" is still installed as an update . . . I thought System Restore was
supposed to remove all that?

Now, it seems to start to synch, and it just hangs.

I thought if you had Windows update failures, you had free support?
What do I do now? I can't live without my pda sync'd . . . even my husband
calls it my "brain".

--
jaartee
Fellow user

 

[jaartee]

Should have said ". . . I did a system restore TO about 3 days before this
update"
--
jaartee
Fellow user


"jaartee" wrote:

> Hi,
>
> I had an "optional update" to install Windows Mobile 6.1 and "Microsoft
> Corporation - Networking - Microsoft Windows Mobile Remote Adapter. "
>
> That was a mistake. First, it wouldn't sync. "ActivSync has a problem
> with the desktop." Then, it deleted all the contacts, tasks, files, etc.
> from my PPC-6800. I rebooted. I reset. I deleted the sync partnership and
> added it back.
>
> Then, the system reported "Pocket Quicken 2.5 needs attention". ? ? ? ?
> Could not find how or where it needed attention. So, I unchecked the
> "Quicken" sync block. Now, the sync center reports something like "mobile
> center encountered a problem with the desktop."
>
> What gives? I did a system restore about 3 days before this update . .
> . the "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote
> Adapter" is still installed as an update . . . I thought System Restore was
> supposed to remove all that?
>
> Now, it seems to start to synch, and it just hangs.
>
> I thought if you had Windows update failures, you had free support?
> What do I do now? I can't live without my pda sync'd . . . even my husband
> calls it my "brain".
>
> --
> jaartee
> Fellow user

 

[Hal]

There is free support for Windows Update. See
http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6527&x=7&y=16


"jaartee" wrote:

> Hi,
>
> I had an "optional update" to install Windows Mobile 6.1 and "Microsoft
> Corporation - Networking - Microsoft Windows Mobile Remote Adapter. "
>
> That was a mistake. First, it wouldn't sync. "ActivSync has a problem
> with the desktop." Then, it deleted all the contacts, tasks, files, etc.
> from my PPC-6800. I rebooted. I reset. I deleted the sync partnership and
> added it back.
>
> Then, the system reported "Pocket Quicken 2.5 needs attention". ? ? ? ?
> Could not find how or where it needed attention. So, I unchecked the
> "Quicken" sync block. Now, the sync center reports something like "mobile
> center encountered a problem with the desktop."
>
> What gives? I did a system restore about 3 days before this update . .
> . the "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote
> Adapter" is still installed as an update . . . I thought System Restore was
> supposed to remove all that?
>
> Now, it seems to start to synch, and it just hangs.
>
> I thought if you had Windows update failures, you had free support?
> What do I do now? I can't live without my pda sync'd . . . even my husband
> calls it my "brain".
>
> --
> jaartee
> Fellow user

 

[jaartee]

Hal, Thank you.

I had seen that page before, and always got to it by going through the
"Update Help".

Suddenly I get nothing but the paid-for options.

<sigh> MS is really going down the drain.
--
jaartee
Fellow user


"Hal" wrote:

> There is free support for Windows Update. See
> http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6527&x=7&y=16
>
>
> "jaartee" wrote:
>
> > Hi,
> >
> > I had an "optional update" to install Windows Mobile 6.1 and "Microsoft
> > Corporation - Networking - Microsoft Windows Mobile Remote Adapter. "
> >
> > That was a mistake. First, it wouldn't sync. "ActivSync has a problem
> > with the desktop." Then, it deleted all the contacts, tasks, files, etc.
> > from my PPC-6800. I rebooted. I reset. I deleted the sync partnership and
> > added it back.
> >
> > Then, the system reported "Pocket Quicken 2.5 needs attention". ? ? ? ?
> > Could not find how or where it needed attention. So, I unchecked the
> > "Quicken" sync block. Now, the sync center reports something like "mobile
> > center encountered a problem with the desktop."
> >
> > What gives? I did a system restore about 3 days before this update . .
> > . the "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote
> > Adapter" is still installed as an update . . . I thought System Restore was
> > supposed to remove all that?
> >
> > Now, it seems to start to synch, and it just hangs.
> >
> > I thought if you had Windows update failures, you had free support?
> > What do I do now? I can't live without my pda sync'd . . . even my husband
> > calls it my "brain".
> >
> > --
> > jaartee
> > Fellow user

 

[Hal]

If for some reason free support isn't going to cut it (e.g., it turns out not
to be a Windows Update problem) let me know.

"jaartee" wrote:

> Hal, Thank you.
>
> I had seen that page before, and always got to it by going through the
> "Update Help".
>
> Suddenly I get nothing but the paid-for options.
>
> <sigh> MS is really going down the drain.
> --
> jaartee
> Fellow user
>
>
> "Hal" wrote:
>
> > There is free support for Windows Update. See
> > http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6527&x=7&y=16
> >
> >
> > "jaartee" wrote:
> >
> > > Hi,
> > >
> > > I had an "optional update" to install Windows Mobile 6.1 and "Microsoft
> > > Corporation - Networking - Microsoft Windows Mobile Remote Adapter. "
> > >
> > > That was a mistake. First, it wouldn't sync. "ActivSync has a problem
> > > with the desktop." Then, it deleted all the contacts, tasks, files, etc.
> > > from my PPC-6800. I rebooted. I reset. I deleted the sync partnership and
> > > added it back.
> > >
> > > Then, the system reported "Pocket Quicken 2.5 needs attention". ? ? ? ?
> > > Could not find how or where it needed attention. So, I unchecked the
> > > "Quicken" sync block. Now, the sync center reports something like "mobile
> > > center encountered a problem with the desktop."
> > >
> > > What gives? I did a system restore about 3 days before this update . .
> > > . the "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote
> > > Adapter" is still installed as an update . . . I thought System Restore was
> > > supposed to remove all that?
> > >
> > > Now, it seems to start to synch, and it just hangs.
> > >
> > > I thought if you had Windows update failures, you had free support?
> > > What do I do now? I can't live without my pda sync'd . . . even my husband
> > > calls it my "brain".
> > >
> > > --
> > > jaartee
> > > Fellow user

 

[jaartee]

Thanks, Hal, I will.

First contact isn't so hot. "I understand you have a problem with Windows
Mobile 6. This is OEM . . . " <sigh> I sent bank a "You understand wrong
.. . ."

On the bright side, my 64-bit Vista Ultimate seems to be synching all but
the Pocket Quicken (the only non-MS). On the not-so-bright side, my 32-bit
Vista Ultimate seems to be hosed . . . I uninstalled WMDC, downloaded a
fresh copy from MS, and the system died (rebooted) right in the middle of the
install. The last time an update FUBAR'd so bad, I had to rebuild the entire
system. Unfortunately, I am on a trip for 4 weeks . . . AARRRGGHHH!!
--
jaartee
Fellow user


"Hal" wrote:

> If for some reason free support isn't going to cut it (e.g., it turns out not
> to be a Windows Update problem) let me know.
>
> "jaartee" wrote:
>
> > Hal, Thank you.
> >
> > I had seen that page before, and always got to it by going through the
> > "Update Help".
> >
> > Suddenly I get nothing but the paid-for options.
> >
> > <sigh> MS is really going down the drain.
> > --
> > jaartee
> > Fellow user
> >
> >
> > "Hal" wrote:
> >
> > > There is free support for Windows Update. See
> > > http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6527&x=7&y=16
> > >
> > >
> > > "jaartee" wrote:
> > >
> > > > Hi,
> > > >
> > > > I had an "optional update" to install Windows Mobile 6.1 and "Microsoft
> > > > Corporation - Networking - Microsoft Windows Mobile Remote Adapter. "
> > > >
> > > > That was a mistake. First, it wouldn't sync. "ActivSync has a problem
> > > > with the desktop." Then, it deleted all the contacts, tasks, files, etc.
> > > > from my PPC-6800. I rebooted. I reset. I deleted the sync partnership and
> > > > added it back.
> > > >
> > > > Then, the system reported "Pocket Quicken 2.5 needs attention". ? ? ? ?
> > > > Could not find how or where it needed attention. So, I unchecked the
> > > > "Quicken" sync block. Now, the sync center reports something like "mobile
> > > > center encountered a problem with the desktop."
> > > >
> > > > What gives? I did a system restore about 3 days before this update . .
> > > > . the "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote
> > > > Adapter" is still installed as an update . . . I thought System Restore was
> > > > supposed to remove all that?
> > > >
> > > > Now, it seems to start to synch, and it just hangs.
> > > >
> > > > I thought if you had Windows update failures, you had free support?
> > > > What do I do now? I can't live without my pda sync'd . . . even my husband
> > > > calls it my "brain".
> > > >
> > > > --
> > > > jaartee
> > > > Fellow user

 

[jaartee]

Okay, I kept backing up restore, and finally at around the 20th of March,
after I deleted all the partnerships, etc., my PDA workds again.

Unfortunately, my MS Math 3.0 and my MS Streets & Trips 2008 now keep asking
for me to reactivate them. And I do. Every time I try to use them after I
have restarted.

<sigh> I'm opening new tickets on that, now.
--
jaartee
Fellow user


"jaartee" wrote:

> Thanks, Hal, I will.
>
> First contact isn't so hot. "I understand you have a problem with Windows
> Mobile 6. This is OEM . . . " <sigh> I sent bank a "You understand wrong
> . . ."
>
> On the bright side, my 64-bit Vista Ultimate seems to be synching all but
> the Pocket Quicken (the only non-MS). On the not-so-bright side, my 32-bit
> Vista Ultimate seems to be hosed . . . I uninstalled WMDC, downloaded a
> fresh copy from MS, and the system died (rebooted) right in the middle of the
> install. The last time an update FUBAR'd so bad, I had to rebuild the entire
> system. Unfortunately, I am on a trip for 4 weeks . . . AARRRGGHHH!!
> --
> jaartee
> Fellow user
>
>
> "Hal" wrote:
>
> > If for some reason free support isn't going to cut it (e.g., it turns out not
> > to be a Windows Update problem) let me know.
> >
> > "jaartee" wrote:
> >
> > > Hal, Thank you.
> > >
> > > I had seen that page before, and always got to it by going through the
> > > "Update Help".
> > >
> > > Suddenly I get nothing but the paid-for options.
> > >
> > > <sigh> MS is really going down the drain.
> > > --
> > > jaartee
> > > Fellow user
> > >
> > >
> > > "Hal" wrote:
> > >
> > > > There is free support for Windows Update. See
> > > > http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6527&x=7&y=16
> > > >
> > > >
> > > > "jaartee" wrote:
> > > >
> > > > > Hi,
> > > > >
> > > > > I had an "optional update" to install Windows Mobile 6.1 and "Microsoft
> > > > > Corporation - Networking - Microsoft Windows Mobile Remote Adapter. "
> > > > >
> > > > > That was a mistake. First, it wouldn't sync. "ActivSync has a problem
> > > > > with the desktop." Then, it deleted all the contacts, tasks, files, etc.
> > > > > from my PPC-6800. I rebooted. I reset. I deleted the sync partnership and
> > > > > added it back.
> > > > >
> > > > > Then, the system reported "Pocket Quicken 2.5 needs attention". ? ? ? ?
> > > > > Could not find how or where it needed attention. So, I unchecked the
> > > > > "Quicken" sync block. Now, the sync center reports something like "mobile
> > > > > center encountered a problem with the desktop."
> > > > >
> > > > > What gives? I did a system restore about 3 days before this update . .
> > > > > . the "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote
> > > > > Adapter" is still installed as an update . . . I thought System Restore was
> > > > > supposed to remove all that?
> > > > >
> > > > > Now, it seems to start to synch, and it just hangs.
> > > > >
> > > > > I thought if you had Windows update failures, you had free support?
> > > > > What do I do now? I can't live without my pda sync'd . . . even my husband
> > > > > calls it my "brain".
> > > > >
> > > > > --
> > > > > jaartee
> > > > > Fellow user