Windows Media Player 11 Causes PC to Crash

  • Thread starter Thread starter Danny
  • Start date Start date
D

Danny

I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
Whenever I try and play music it lasts for about a minute and then I get the
blue screen of death.

I've tried down loading drivers and I have all current up-dates that I can
find on microsoft but the problem will not go away.

Does anyone else have this problem? Does anyone know how to resolve this
issue?
 
Forwarded to WMP newsgroup via crosspost.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Danny wrote:
> I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
> Whenever I try and play music it lasts for about a minute and then I get
> the
> blue screen of death.
>
> I've tried down loading drivers and I have all current up-dates that I can
> find on microsoft but the problem will not go away.
>
> Does anyone else have this problem? Does anyone know how to resolve this
> issue?
 
what happen if you rollback to WMP10 and see if that will help?.

nass
----
http://www.nasstec.co.uk




"Danny" wrote:

> I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
> Whenever I try and play music it lasts for about a minute and then I get the
> blue screen of death.
>
> I've tried down loading drivers and I have all current up-dates that I can
> find on microsoft but the problem will not go away.
>
> Does anyone else have this problem? Does anyone know how to resolve this
> issue?
 
"Danny" <Danny@discussions.microsoft.com> wrote in message news:314DEE46-14A5-4745-91FA-876BB9CDCAD3@microsoft.com...
>I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
> Whenever I try and play music it lasts for about a minute and then I get the
> blue screen of death.
>
> I've tried down loading drivers and I have all current up-dates that I can
> find on microsoft but the problem will not go away.
>
> Does anyone else have this problem? Does anyone know how to resolve this
> issue?

The BSOD will tell you what's the problem.
 
Hi Nass

I'll give it a go and see what happens.

Cheers!

"nass" wrote:

> what happen if you rollback to WMP10 and see if that will help?.
>
> nass
> ----
> http://www.nasstec.co.uk
>
>
>
>
> "Danny" wrote:
>
> > I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
> > Whenever I try and play music it lasts for about a minute and then I get the
> > blue screen of death.
> >
> > I've tried down loading drivers and I have all current up-dates that I can
> > find on microsoft but the problem will not go away.
> >
> > Does anyone else have this problem? Does anyone know how to resolve this
> > issue?
 
Hi Frank

"BSOD" is?

"FrankFL" wrote:

>
> "Danny" <Danny@discussions.microsoft.com> wrote in message news:314DEE46-14A5-4745-91FA-876BB9CDCAD3@microsoft.com...
> >I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
> > Whenever I try and play music it lasts for about a minute and then I get the
> > blue screen of death.
> >
> > I've tried down loading drivers and I have all current up-dates that I can
> > find on microsoft but the problem will not go away.
> >
> > Does anyone else have this problem? Does anyone know how to resolve this
> > issue?
>
> The BSOD will tell you what's the problem.
>
 
A blue screen is a hardware or driver problem and likely not something that
could be addressed on the WMP end.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"PA Bear [MS MVP]" . wrote in message
news:ueNjQz5XIHA.1204@TK2MSFTNGP03.phx.gbl...
> Forwarded to WMP newsgroup via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Danny wrote:
>> I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
>> Whenever I try and play music it lasts for about a minute and then I get
>> the
>> blue screen of death.
>>
>> I've tried down loading drivers and I have all current up-dates that I
>> can
>> find on microsoft but the problem will not go away.
>>
>> Does anyone else have this problem? Does anyone know how to resolve this
>> issue?
>
 
Last edited by a moderator:
Hi zachd

Thanks for feedback. I have checked the driver for my sound card and it is
up to date. Also I only have problems playing audio/visual files if I use
WMP, of I use other players I have no problems???

"zachd [MSFT]" wrote:

>
> A blue screen is a hardware or driver problem and likely not something that
> could be addressed on the WMP end.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "PA Bear [MS MVP]" . wrote in message
> news:ueNjQz5XIHA.1204@TK2MSFTNGP03.phx.gbl...
> > Forwarded to WMP newsgroup via crosspost.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> > Danny wrote:
> >> I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
> >> Whenever I try and play music it lasts for about a minute and then I get
> >> the
> >> blue screen of death.
> >>
> >> I've tried down loading drivers and I have all current up-dates that I
> >> can
> >> find on microsoft but the problem will not go away.
> >>
> >> Does anyone else have this problem? Does anyone know how to resolve this
> >> issue?
> >
>
>
>
 
Last edited by a moderator:
"Danny" <Danny@discussions.microsoft.com> wrote:

> Doh!!!!
> Thanks

'Welcome! )

--
d-d
 
Each player uses the system devices differently, so that's a red herring right there. =)

This:
http://vistasupport.mvps.org/disable_automatic_restart_to_read_blue_screen_messages.htm
may be helpful in your attempts to triage the issue. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Danny" <Danny@discussions.microsoft.com> wrote in message news:2F7B6F10-6D29-465E-8FE1-A6F089E9BFAD@microsoft.com...
> Hi zachd
>
> Thanks for feedback. I have checked the driver for my sound card and it is
> up to date. Also I only have problems playing audio/visual files if I use
> WMP, of I use other players I have no problems???
>
> "zachd [MSFT]" wrote:
>
>>
>> A blue screen is a hardware or driver problem and likely not something that
>> could be addressed on the WMP end.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no rights.
>> --
>>
>> "PA Bear [MS MVP]" . wrote in message
>> news:ueNjQz5XIHA.1204@TK2MSFTNGP03.phx.gbl...
>> > Forwarded to WMP newsgroup via crosspost.
>> > --
>> > ~Robear Dyer (PA Bear)
>> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> > AumHa VSOP & Admin http://aumha.net
>> > DTS-L http://dts-l.net/
>> >
>> > Danny wrote:
>> >> I have a brand new Dell Laptop, Twin AMD 64 bit and all the trimmings.
>> >> Whenever I try and play music it lasts for about a minute and then I get
>> >> the
>> >> blue screen of death.
>> >>
>> >> I've tried down loading drivers and I have all current up-dates that I
>> >> can
>> >> find on microsoft but the problem will not go away.
>> >>
>> >> Does anyone else have this problem? Does anyone know how to resolve this
>> >> issue?
>> >
>>
>>
>>
 
Last edited by a moderator:
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