Windows Media Encoder has stopped working

  • Thread starter Thread starter Setiawan
  • Start date Start date
S

Setiawan

Hi everyone!
I've got a problem with Windows Media Encoder, and I'd like some help.
I've gone a bit in depth about it at another forum (which wasn't too
much help).

Here are the posts I made at that forum:

> ===================
> Windows Media Encoder has stopped working
>
> Windows can check online for a solution to the problem
>
> > Check online for a solution and close the program
> > Close the program
>
> ----------------------------------*
> (^) Hide problem details
> ----------------------------------*
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: wmenc.exe
> Application Version: 9.0.0.2980
> Application Timestamp: 3df7c556
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 03f6b5ed
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 3081
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> Read our privacy statement:
> 'go.microsoft.com/fwlink/...163&clcid=0x0409[image:
> http://forums.whirlpool.net.au/im/extlink.gif]'
> (http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409)
>
> ----------------------------------*
> ===================
>
> This pretty message shows it's face in Windows Media Encoder 9 whenever
> I go to "New Session > Convert a File > Browse (for source file)" and
> then select a file. This happens when I select any file it seems.
> I've tried running as administrator, running with compatibility for
> XPSP2 (I'm running Vista 32bit by the way), and now I'm out of ideas.
> Can anyone help please?

> >bump.
>
> OK, nearly a week on and the problem persists.
>
> Well, it seems that a few files will get through. Some WMV9 encoded
> files, some Xvid encoded files, but some others simply will not work.
> I had the Vista Codec Package installed, so I uninstalled that and
> chucked on the K-Lite codec pack. Windows Media Encoder is still just as
> stubborn.
>
> So I tried reinstalling Windows Media Encoder 9, but the problem's
> still here.
>
> Screenshot: 'img211.imageshack.us/img...e9problemia0.jpg[image:
> http://forums.whirlpool.net.au/im/extlink.gif]'
> (http://img211.imageshack.us/img211/7269/wme9problemia0.jpg)
>
> Can ANYONE suggest a fix for this? A cause, perhaps?
>
> Just so yous know, I plan to use WME9 to convert some videos so that
> they're compatible with my Zune 80. Suggestions for alternate conversion
> software are welcome.


--
Setiawan
 
Did you use the Problem Reports and Solutions Center control panel to report
the problem and check for Solutions? I don't see any Fault Bucket number
below, which potentially indicates that you did not.

Do you have the Encoder's Vista update:
http://support.microsoft.com/kb/929182/en-us
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Setiawan" <Setiawan.36zv22@no-mx.forums.net> wrote in message
news:Setiawan.36zv22@no-mx.forums.net...
>
> Hi everyone!
> I've got a problem with Windows Media Encoder, and I'd like some help.
> I've gone a bit in depth about it at another forum (which wasn't too
> much help).
>
> Here are the posts I made at that forum:
>
>> ===================
>> Windows Media Encoder has stopped working
>>
>> Windows can check online for a solution to the problem
>>
>> > Check online for a solution and close the program
>> > Close the program
>>
>> ----------------------------------*
>> (^) Hide problem details
>> ----------------------------------*
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: wmenc.exe
>> Application Version: 9.0.0.2980
>> Application Timestamp: 3df7c556
>> Fault Module Name: StackHash_1703
>> Fault Module Version: 0.0.0.0
>> Fault Module Timestamp: 00000000
>> Exception Code: c0000005
>> Exception Offset: 03f6b5ed
>> OS Version: 6.0.6000.2.0.0.256.1
>> Locale ID: 3081
>> Additional Information 1: 1703
>> Additional Information 2: 2264db07e74365624c50317d7b856ae9
>> Additional Information 3: 1344
>> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>>
>> Read our privacy statement:
>> 'go.microsoft.com/fwlink/...163&clcid=0x0409[image:
>> http://forums.whirlpool.net.au/im/extlink.gif]'
>> (http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409)
>>
>> ----------------------------------*
>> ===================
>>
>> This pretty message shows it's face in Windows Media Encoder 9 whenever
>> I go to "New Session > Convert a File > Browse (for source file)" and
>> then select a file. This happens when I select any file it seems.
>> I've tried running as administrator, running with compatibility for
>> XPSP2 (I'm running Vista 32bit by the way), and now I'm out of ideas.
>> Can anyone help please?
>
>> >bump.
>>
>> OK, nearly a week on and the problem persists.
>>
>> Well, it seems that a few files will get through. Some WMV9 encoded
>> files, some Xvid encoded files, but some others simply will not work.
>> I had the Vista Codec Package installed, so I uninstalled that and
>> chucked on the K-Lite codec pack. Windows Media Encoder is still just as
>> stubborn.
>>
>> So I tried reinstalling Windows Media Encoder 9, but the problem's
>> still here.
>>
>> Screenshot: 'img211.imageshack.us/img...e9problemia0.jpg[image:
>> http://forums.whirlpool.net.au/im/extlink.gif]'
>> (http://img211.imageshack.us/img211/7269/wme9problemia0.jpg)
>>
>> Can ANYONE suggest a fix for this? A cause, perhaps?
>>
>> Just so yous know, I plan to use WME9 to convert some videos so that
>> they're compatible with my Zune 80. Suggestions for alternate conversion
>> software are welcome.
>
>
> --
> Setiawan
 
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