windows installer

  • Thread starter Thread starter sandy j
  • Start date Start date
S

sandy j

Hi,
I running windows xp pro, w/sp2. I'm not sure when it happened, but i seem
to have lost windows installer. I received the following error (which seemed
pretty standard for everything wrong with the installer).."windows Installer
Service could not be accessed. This can occur if you are running Windows in
Safe Mode (which I wasn't), or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance". I got the error
when I tried to remove (ABBYY) it, part of the (OCR) software I received with
my lexmark all in one, using the add/remove programs button in the control
panel. I tried the uninstall function in the lexmark software and it only
removed the software pertaining to the printer.

I've tried the instructions (I felt comfortable with) I found in the
knowledgebase, but they didn't work. Unless I receive some pretty specific
instructions, I don't feel comfortable making changes to the registry (I saw
quite a few suggestions to make changes to the registry)
Can anyone help, or direct me in the right direction? (if you provide
instructions, please consider me a half step up from a novice). Thanks

sandy j
 
You can download a new one from here:

<http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en>

hth


sandy j wrote:

> Hi,
> I running windows xp pro, w/sp2. I'm not sure when it happened, but i seem
> to have lost windows installer. I received the following error (which seemed
> pretty standard for everything wrong with the installer).."windows Installer
> Service could not be accessed. This can occur if you are running Windows in
> Safe Mode (which I wasn't), or if the Windows Installer is not correctly
> installed. Contact your support personnel for assistance". I got the error
> when I tried to remove (ABBYY) it, part of the (OCR) software I received with
> my lexmark all in one, using the add/remove programs button in the control
> panel. I tried the uninstall function in the lexmark software and it only
> removed the software pertaining to the printer.
>
> I've tried the instructions (I felt comfortable with) I found in the
> knowledgebase, but they didn't work. Unless I receive some pretty specific
> instructions, I don't feel comfortable making changes to the registry (I saw
> quite a few suggestions to make changes to the registry)
> Can anyone help, or direct me in the right direction? (if you provide
> instructions, please consider me a half step up from a novice). Thanks
>
> sandy j
 
ANONYMOUS

Thanks for your speedy response. I've downloaded and will install a little
later tonight. Thanks for your help
--
sandy j


"ANONYMOUS" wrote:

> You can download a new one from here:
>
> <http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en>
>
> hth
>
>
> sandy j wrote:
>
> > Hi,
> > I running windows xp pro, w/sp2. I'm not sure when it happened, but i seem
> > to have lost windows installer. I received the following error (which seemed
> > pretty standard for everything wrong with the installer).."windows Installer
> > Service could not be accessed. This can occur if you are running Windows in
> > Safe Mode (which I wasn't), or if the Windows Installer is not correctly
> > installed. Contact your support personnel for assistance". I got the error
> > when I tried to remove (ABBYY) it, part of the (OCR) software I received with
> > my lexmark all in one, using the add/remove programs button in the control
> > panel. I tried the uninstall function in the lexmark software and it only
> > removed the software pertaining to the printer.
> >
> > I've tried the instructions (I felt comfortable with) I found in the
> > knowledgebase, but they didn't work. Unless I receive some pretty specific
> > instructions, I don't feel comfortable making changes to the registry (I saw
> > quite a few suggestions to make changes to the registry)
> > Can anyone help, or direct me in the right direction? (if you provide
> > instructions, please consider me a half step up from a novice). Thanks
> >
> > sandy j
>
>
 
Hi Anonymous,

Sorry I'm just getting back to you....I want to thank you. I downloaded and
installed the installer, and everything now is fine...Thanks again

--
sandy j


"sandy j" wrote:

> Hi,
> I running windows xp pro, w/sp2. I'm not sure when it happened, but i seem
> to have lost windows installer. I received the following error (which seemed
> pretty standard for everything wrong with the installer).."windows Installer
> Service could not be accessed. This can occur if you are running Windows in
> Safe Mode (which I wasn't), or if the Windows Installer is not correctly
> installed. Contact your support personnel for assistance". I got the error
> when I tried to remove (ABBYY) it, part of the (OCR) software I received with
> my lexmark all in one, using the add/remove programs button in the control
> panel. I tried the uninstall function in the lexmark software and it only
> removed the software pertaining to the printer.
>
> I've tried the instructions (I felt comfortable with) I found in the
> knowledgebase, but they didn't work. Unless I receive some pretty specific
> instructions, I don't feel comfortable making changes to the registry (I saw
> quite a few suggestions to make changes to the registry)
> Can anyone help, or direct me in the right direction? (if you provide
> instructions, please consider me a half step up from a novice). Thanks
>
> sandy j
 
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