Windows Installer

  • Thread starter Thread starter SteveCC
  • Start date Start date
S

SteveCC

I have a problem I need some help with. When my computer boots,
everything is normal until the desktop appears.
The first display window that appears is: Window Installer - Preparing
to install.

Next is Scan - Please wait while Windows configures scan. The feature
you are trying to use is on a CD-ROM on another removable disk that is
not available.

Insert scan disk and click OK.
I insert the software disk that was with my printer ( or other software eg.,
Microsoft Picture-It) and the process is
completed.

The next time I boot the computer the same problem happens.

Thanks for the help and any suggestions for this problem.
Steven Crispin
 
Steve

See if this tool will help

http://support.microsoft.com/kb/290301
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"SteveCC" <SteveCC@discussions.microsoft.com> wrote in message news:4D8A6C3F-A479-4DBB-9932-398136D97891@microsoft.com...
>I have a problem I need some help with. When my computer boots,
> everything is normal until the desktop appears.
> The first display window that appears is: Window Installer - Preparing
> to install.
>
> Next is Scan - Please wait while Windows configures scan. The feature
> you are trying to use is on a CD-ROM on another removable disk that is
> not available.
>
> Insert scan disk and click OK.
> I insert the software disk that was with my printer ( or other software eg.,
> Microsoft Picture-It) and the process is
> completed.
>
> The next time I boot the computer the same problem happens.
>
> Thanks for the help and any suggestions for this problem.
> Steven Crispin
 
Back
Top