Windows installer problem

  • Thread starter Thread starter anthony
  • Start date Start date
A

anthony

All started when I did a restore point and windows installer box which never
dose normally which said
"This patch package could not be opened. Verify that the patach package
exists and that you can access it or contact the application vendor or verify
that this is a valid windows installer patch package"

I have lost access to Office 2003. Tried to delete office and reinstall but
this message above comes up. I have deleted and reinstalled windows
installer 3.1. Still no change. Can anyone help please?
 
Have you tried the process here http://support.microsoft.com/kb/295823
--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


"anthony" <anthony@discussions.microsoft.com> wrote in message
news:CFA12D17-86FC-47CA-927E-45AD4842FF40@microsoft.com...
> All started when I did a restore point and windows installer box which
> never
> dose normally which said
> "This patch package could not be opened. Verify that the patach package
> exists and that you can access it or contact the application vendor or
> verify
> that this is a valid windows installer patch package"
>
> I have lost access to Office 2003. Tried to delete office and reinstall
> but
> this message above comes up. I have deleted and reinstalled windows
> installer 3.1. Still no change. Can anyone help please?
 
I have tried the kb, but there are no entries listed. I have uninstalled,
reinstalled, redownloaded and still no entries.

I have the same basic problem, but I have not lost access to Office 2003,
but I cannot repair, change features, or install SP3. I get the package
error. I have reinstalled Windows Installer as well.

The Office 2003 SP3 aborts prematurely, and here is the info from the
install log:

Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office 2003 Service Pack 3 (SP3)"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion="2.0"
UpgradeMsi=1
MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610"
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\THEFER~1\LOCALS~1\Temp\IXP000.TMP\MAINSP3.msp is
needed...
The update failed.
Finished processing the update on 12/11/2007 at 14:46:41.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file:
C:\DOCUME~1\THEFER~1\LOCALS~1\Temp\OHotfix\DW18B.tmp.
Setup Watson command line: "C:\Program Files\Common Files\Microsoft
Shared\Office10\dw.exe"
-d"C:\DOCUME~1\THEFER~1\LOCALS~1\Temp\OHotfix\DW18B.tmp"

When I go to add/remove, change, I get the message to veirfy that the
package exists. If I run setup from the CD I get "files being copied",
Windows Installer, then "This patch package could not be opened.
Verify.....is a valid Windows Installer patch package."

Help would be appreciated.



"Harry Ohrn" wrote:

> Have you tried the process here http://support.microsoft.com/kb/295823
> --
>
>
> Harry Ohrn MS MVP [Shell\User]
> www.webtree.ca/windowsxp
>
>
> "anthony" <anthony@discussions.microsoft.com> wrote in message
> news:CFA12D17-86FC-47CA-927E-45AD4842FF40@microsoft.com...
> > All started when I did a restore point and windows installer box which
> > never
> > dose normally which said
> > "This patch package could not be opened. Verify that the patach package
> > exists and that you can access it or contact the application vendor or
> > verify
> > that this is a valid windows installer patch package"
> >
> > I have lost access to Office 2003. Tried to delete office and reinstall
> > but
> > this message above comes up. I have deleted and reinstalled windows
> > installer 3.1. Still no change. Can anyone help please?

>
>
>
 
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