OK, the link provided gives a prescription valid for Windows XP. I'll have to
check out if it works for Windows Server 2003 as well.
Why I look for the service? Because the event log on the server gives me
links to further information - but when I click them, the system says:
"Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named 'Help and Support'."
(There are also other annoying instances where this service is requested by
links in the standard server OS.)
On my PC the service is present, on my servers there is an entry in the
Start menu named Help and Support - which gives me exactly the message quoted
above. That's why. Maybe you do not miss it. I do.
--
O-nilke
"Jabez Gan [MVP]" wrote:
> If you are unable to access Hepl and Support, try reinstalling Help and
> Support:
>
> http://xphelpandsupport.mvps.org/how_do_i_reinstall_the_windows.htm
>
> Also on checking on my PC, there shouldnt be a Help and Support service. May
> I know why are you looking for this service?
>
> --
> Jabez Gan [MVP]
> Microsoft MVP: Windows Server
> http://www.blizhosting.com
> MSBLOG: http://www.msblog.org
>
> "O-nilke" <Onilke@discussions.microsoft.com> wrote in message
> news:91CC9CD4-0AAE-4ED4-A8BA-3895A735A6A3@microsoft.com...
> > On a Windows Server 2003 Standard installation I find that the Help and
> > Support service is actually not installed. It is not listed in Services,
> > and
> > other utilities (like sc getkeyname "Help and Support") tells me it is not
> > on
> > the system at all.
> >
> > It is not even listed in the available Windows components in Control Panel
> > Add Or Remove Programs.
> >
> > How and from where can I acquire and install this service?
> >
> > --
> > TIA
> > O-nilke
>
>