Windows Crash

  • Thread starter Thread starter maz7552
  • Start date Start date
M

maz7552

Can anyone help. Laptop blue screen message STOP: 0x000000ED (0x84375c30,
0xC000009c, 0x00000000, 0x00000000) Message says restart and press F8 to
start in safe mode but nothing happens.
 
On 7 Jul, 16:28, maz7552 <maz7...@discussions.microsoft.com> wrote:
> Can anyone help. Laptop blue screen message STOP: 0x000000ED (0x84375c30,
> 0xC000009c, 0x00000000, 0x00000000) Message says restart and press F8 to
> start in safe mode but nothing happens.

Have you added any new hardware or drivers before your machine went
pear shaped?
 
"maz7552" wrote:

> Can anyone help. Laptop blue screen message STOP: 0x000000ED (0x84375c30,
> 0xC000009c, 0x00000000, 0x00000000) Message says restart and press F8 to
> start in safe mode but nothing happens.

Your HDD has a problem and you need to run the diagnostic tools from the HDD
manufacturer CD or download from their website for your HDD specs.
Try to perform a check disk by using the recovery console, you will need the
installation media (XP CD):
Try to run the chkdsk /r from the Recovery console and also the Fixmbr:
http://support.microsoft.com/kb/307654/
http://support.microsoft.com/kb/308041
"STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message When You Restart
Your Computer
http://support.microsoft.com/?kbid=297185
How to perform Repair/Install of XP:
http://www.michaelstevenstech.com/XPrepairinstall.htm
Lots of Qs and As, the same as your Issue:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
HTH.
nass
---
www.nasstec.co.uk
 
Thanks for the reply's, have installed no hardware, Will try what you
suggest nass and will let you know.

Thanks

Maz
"nass" wrote:

>
>
> "maz7552" wrote:
>
> > Can anyone help. Laptop blue screen message STOP: 0x000000ED (0x84375c30,
> > 0xC000009c, 0x00000000, 0x00000000) Message says restart and press F8 to
> > start in safe mode but nothing happens.
>
> Your HDD has a problem and you need to run the diagnostic tools from the HDD
> manufacturer CD or download from their website for your HDD specs.
> Try to perform a check disk by using the recovery console, you will need the
> installation media (XP CD):
> Try to run the chkdsk /r from the Recovery console and also the Fixmbr:
> http://support.microsoft.com/kb/307654/
> http://support.microsoft.com/kb/308041
> "STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message When You Restart
> Your Computer
> http://support.microsoft.com/?kbid=297185
> How to perform Repair/Install of XP:
> http://www.michaelstevenstech.com/XPrepairinstall.htm
> Lots of Qs and As, the same as your Issue:
> http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
> HTH.
> nass
> ---
> www.nasstec.co.uk
 
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