The error started this week, with no know recent changes. What is wrong?Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A36F4D40-2275-479B-8F82-B3760CA253EC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)
Default Browser: C:UsersCraigAppDataLocalGoogleChromeApplicationchrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:windowssystem32watwatadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:windowssystem32watwatux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:windowssystem32sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:windowssystem32slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:windowssystem32systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:windowssystem32user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A36F4D40-2275-479B-8F82-B3760CA253EC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-3265146876-3904772438-1703110712</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>3241
</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>1ECN18WW(V1.04)</Version><SMBIOSVersion major="2" minor="6"/><Date>20090929000000.000000+000</Date></BIOS><HWID>F6B63707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0732013
Installation ID: 002586636201877424969954983904297076137033838504066464
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJQKD
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 3/17/2013 8:44:36 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 3:10:2013 21:21
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppobjs.dll
Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%system32sppwinob.dll
Tampered File: %systemroot%system32slc.dll|slc.dll.mui
Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui
Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%system32driversspsys.sys
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GEsUi7D4lfABQTXyiyaygwcxCwaDXZW
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC INTEL
Calpella
FACP LENOVO
CB-01
HPET LENOVO
CB-01
BOOT INTEL
Calpella
MCFG LENOVO
CB-01
DMAR INTEL
CP_FIELD
ASF! INTEL
Calpella
SLIC LENOVO
CB-01
SSDT PmRef
CpuPm
SSDT PmRef
CpuPm
SSDT PmRef
CpuPm
View the thread
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A36F4D40-2275-479B-8F82-B3760CA253EC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)
Default Browser: C:UsersCraigAppDataLocalGoogleChromeApplicationchrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:windowssystem32watwatadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:windowssystem32watwatux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:windowssystem32sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:windowssystem32slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:windowssystem32sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:windowssystem32systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:windowssystem32user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A36F4D40-2275-479B-8F82-B3760CA253EC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-3265146876-3904772438-1703110712</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>3241
</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>1ECN18WW(V1.04)</Version><SMBIOSVersion major="2" minor="6"/><Date>20090929000000.000000+000</Date></BIOS><HWID>F6B63707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0732013
Installation ID: 002586636201877424969954983904297076137033838504066464
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJQKD
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 3/17/2013 8:44:36 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 3:10:2013 21:21
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppobjs.dll
Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%system32sppwinob.dll
Tampered File: %systemroot%system32slc.dll|slc.dll.mui
Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui
Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%system32driversspsys.sys
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GEsUi7D4lfABQTXyiyaygwcxCwaDXZW
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC INTEL
Calpella
FACP LENOVO
CB-01
HPET LENOVO
CB-01
BOOT INTEL
Calpella
MCFG LENOVO
CB-01
DMAR INTEL
CP_FIELD
ASF! INTEL
Calpella
SLIC LENOVO
CB-01
SSDT PmRef
CpuPm
SSDT PmRef
CpuPm
SSDT PmRef
CpuPm
View the thread