Hi All,
I bought a HP Envy m6 laptop early Dec 2012 with pre-installed Windows8 from HP
I started using it a month later and almost from day 1 it is restarting after displaying a blue screen stating "Your PC Ran Into a Problem, We are collecting Information, We Restart For You"
I error messages are not the same most of the time. I thought it might because of the software's I installed (all normal softwares like office, skype etc) so, last week I restored my laptop to default factory settings using the Recovery drive
But, the restarts are happening even from the first hour of the installation.
The restarts also won't happen for the same cause. I will be watching only a youtube it restart, some times when I browse a single site or some times when I browse multiple sites on different tabs.
Please help me out with any solution for this problem, I am trying in different forums but, I couldn't find any posts with proper resolution. Hope I can get one here
Thanks,
Sri Sai
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I bought a HP Envy m6 laptop early Dec 2012 with pre-installed Windows8 from HP
I started using it a month later and almost from day 1 it is restarting after displaying a blue screen stating "Your PC Ran Into a Problem, We are collecting Information, We Restart For You"
I error messages are not the same most of the time. I thought it might because of the software's I installed (all normal softwares like office, skype etc) so, last week I restored my laptop to default factory settings using the Recovery drive
But, the restarts are happening even from the first hour of the installation.
The restarts also won't happen for the same cause. I will be watching only a youtube it restart, some times when I browse a single site or some times when I browse multiple sites on different tabs.
Please help me out with any solution for this problem, I am trying in different forums but, I couldn't find any posts with proper resolution. Hope I can get one here
Thanks,
Sri Sai
View the full article