H
house1369
Ever since I ha a windows update, I have had the following problems...
1. When I restart my pc . I get signed in as a temp user. So I cannot save any new files.
- all my old files are still on pc. but I have to open the user files to access them.
- if I sign in as administrator, I seam to be able too save new files. but old desktop still won't load.
2. My wireless adapter keeps shutting off by itself. I have to manually reset it. like every 5 minutes.
- this is a MAJOR problem. I do not have enough time to down load any fixes as the adapter shuts off during download...which cancels the download.
3. I have tried to do both a windows refresh, and a windows reinstall.
- neither worked. when I tried, I get a blue screen that says it cannot be done... and since my laptop came with windows 8 preinstalled. I do not have
a windows disc to install from.
4. When I run a "advanced system care" scan... when I get to the part where it tries to run a windows update. the software stops running. I get a
blue screen with a message "Page fault in a nonpaged area".. and the system reboots itself.
I ran (http://www.microsoft.com/security/scanner/en-us/default.aspx) it told me there were problems... but didn't fix anything
now I had the same thing happen to my laptop 6 months ago... it cost me $150 to have a repair guy use a windows 8 disc to do a reinstall of windows 8.
I will not pay this again....if I can't fix, I will install windows 7 on laptop.
I have contacted both gateway and windows help in live chat.....neither could help....ANY help from this forum would be greatly appreciated
laptop is. gateway NE56R31
dual core, intel b830, 4gb ddr3 ram.
factory rebuild
windows 8 preloaded...no disc
running software......advanced system care
super spyware
mcafee anti virus
1. When I restart my pc . I get signed in as a temp user. So I cannot save any new files.
- all my old files are still on pc. but I have to open the user files to access them.
- if I sign in as administrator, I seam to be able too save new files. but old desktop still won't load.
2. My wireless adapter keeps shutting off by itself. I have to manually reset it. like every 5 minutes.
- this is a MAJOR problem. I do not have enough time to down load any fixes as the adapter shuts off during download...which cancels the download.
3. I have tried to do both a windows refresh, and a windows reinstall.
- neither worked. when I tried, I get a blue screen that says it cannot be done... and since my laptop came with windows 8 preinstalled. I do not have
a windows disc to install from.
4. When I run a "advanced system care" scan... when I get to the part where it tries to run a windows update. the software stops running. I get a
blue screen with a message "Page fault in a nonpaged area".. and the system reboots itself.
I ran (http://www.microsoft.com/security/scanner/en-us/default.aspx) it told me there were problems... but didn't fix anything
now I had the same thing happen to my laptop 6 months ago... it cost me $150 to have a repair guy use a windows 8 disc to do a reinstall of windows 8.
I will not pay this again....if I can't fix, I will install windows 7 on laptop.
I have contacted both gateway and windows help in live chat.....neither could help....ANY help from this forum would be greatly appreciated
laptop is. gateway NE56R31
dual core, intel b830, 4gb ddr3 ram.
factory rebuild
windows 8 preloaded...no disc
running software......advanced system care
super spyware
mcafee anti virus
Last edited by a moderator: