windows 8 app crash

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FPCH Owner
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Nov 19, 2003
Messages
11,228
Location
Florida U.S.A.
Hi all,
I have an issue with a few apps bing weather, jetpackjoyride when I lunch the app in metro the app opens for a few seconds then closes with the event logs:

Bing weather logs:


Fault bucket -889999488, type 5
Event Name: WWAJSE
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.BingWeather_1.7.0.26_x86__8wekyb3d8bbwe
P2: App
P3: 3d8b
P4: 8
P5: ms-appx://microsoft.bingweather/common/js/services.js
P6: 157_14
P7:
P8:
P9:
P10:
Attached files:
C:Userskeire_000AppDataLocalPackagesmicrosoft.bingweather_8wekyb3d8bbweACTempErrorInfo.5700.3316.txt
C:Userskeire_000AppDataLocalTempWERDD8E.tmp.WERInternalMetadata.xml
These files may be available here:
C:Userskeire_000AppDataLocalMicrosoftWindowsWERReportArchiveNonCritical_Microsoft.BingWe_98e6613534898bae05b187bed3557fa1ea4a9ba_10bbe1c2
Analysis symbol:
Rechecking for solution: 0
Report ID: b62f1cbe-8519-11e2-afa6-74f06d805947
Report Status: 0
Hashed bucket: 9aaf8a8a6a4b2f1288dd7bad6bfb2266

App Microsoft.BingWeather_8wekyb3d8bbwe!App did not launch within its allotted time.

jetpackjoyride:

Faulting application name: JetpackJoyride_Win8.exe, version: 0.0.0.0, time stamp: 0x50c13864
Faulting module name: d3d11.dll, version: 6.2.9200.16420, time stamp: 0x505a95af
Exception code: 0xc0000005
Fault offset: 0x000ea5c7
Faulting process ID: 0x163c
Faulting application start time: 0x01ce1927766be797
Faulting application path: C:Program FilesWindowsAppsHalfbrickStudiosPtyLtd.JetpackJoyride_1.0.3.48_x86__w77bc8x1h5kyaJetpackJoyride_Win8.exe
Faulting module path: C:WindowsSYSTEM32d3d11.dll
Report ID: b47806e2-851a-11e2-afa6-74f06d805947
Faulting package full name: HalfbrickStudiosPtyLtd.JetpackJoyride_1.0.3.48_x86__w77bc8x1h5kya
Faulting package-relative application ID: App



Fault bucket -883049996, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: HalfbrickStudiosPtyLtd.JetpackJoyride_1.0.3.48_x86__w77bc8x1h5kya
P2: praid:App
P3: 0.0.0.0
P4: 50c13864
P5: d3d11.dll
P6: 6.2.9200.16420
P7: 505a95af
P8: c0000005
P9: 000ea5c7
P10:
Attached files:
C:Userskeire_000AppDataLocalTempWER5F3B.tmp.WERInternalMetadata.xml
These files may be available here:
C:Userskeire_000AppDataLocalMicrosoftWindowsWERReportArchiveAppCrash_HalfbrickStudios_6ce3cfde8ae818e55ebabafbe8fd4adf486d498a_0b1e6321
Analysis symbol:
Rechecking for solution: 0
Report ID: b47806e2-851a-11e2-afa6-74f06d805947
Report Status: 0
Hashed bucket: 780b5c8cebbb31ee4d1e6dbecaa23283

spoken to Microsoft support and they could not fix it, I tried reinstalling the app and I have reinstall windows 8 but it still does not work (it did work 2 months ago)
MS support case number: SRX1196054006ID
hope someone could help
Thanks Keiren




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