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GK32
I am having an issue with Windows 8 machines losing connection to Canon Printers. Everything is being run through our server and the issue is only affecting windows 8 and 8.1 machines. They lose connection to the printer (through the server) but the connection to the server is still good. In order to resolve the issue the printer has to be removed from the windows 8 unit, the windows 8 unit restarted and then reinstall the printer from the server. This has been a continual process and is quite a hassle to keep having to do. I was wondering if anyone has any in information on a fix. It would be a great relief.
Again this is currently only an issue with Windows 8 and 8.1 when connecting to printers through our servers (mostly 2008 R2 with one 2003 all with current updates). Have tried using both PCL and UFRII drivers, both new and older driver versions with no improvements. This is affecting every one of our Canon printers models: 2880, 3880 5055, 5045, 5235, 5240, 6055. And the error message that pops up is just the generic printer unavailable/cannot connect to the printer.
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Again this is currently only an issue with Windows 8 and 8.1 when connecting to printers through our servers (mostly 2008 R2 with one 2003 all with current updates). Have tried using both PCL and UFRII drivers, both new and older driver versions with no improvements. This is affecting every one of our Canon printers models: 2880, 3880 5055, 5045, 5235, 5240, 6055. And the error message that pops up is just the generic printer unavailable/cannot connect to the printer.
Continue reading...