In installed a new hard drive and installed a new copy of Windows 7 Pro on it. After trying almost every suggestion on the site, I still get "This computer not running genuine windows." I have tried online registration, phone registration and resetting
the activation code through “start, computer, properties etc”. I have also tried starting services via CMD and a few other suggestions from the forum. My Diag report is below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VFRDF-4QFP3-W3BRC
Windows Product Key Hash: 5RVATcH8ykb3zic+wgUNbImXu4U=
Windows Product ID: 00371-OEM-9045494-28064
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D06441D6-1E53-435F-B89F-9AF49B9F2D4F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)
Default Browser: C
rogram FilesInternet Exploreriexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D06441D6-1E53-435F-B89F-9AF49B9F2D4F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W3BRC</PKey><PID>00371-OEM-9045494-28064</PID><PIDType>3</PIDType><SID>S-1-5-21-135215947-1596321810-2131920520</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>6463CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETD0WW
(2.30 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20120227000000.000000+000</Date></BIOS><HWID>EF263207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>6F535D0ACBF0B38</Val><Hash>NSe7W8QjaJrdgwSv3O6z65QICs8=</Hash><Pid>89451-412-2330321-66790</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-454-928064-02-1033-7601.0000-0182013
Installation ID: 006860754595871633846275877574646156951743913755547236
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: W3BRC
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/18/2013 6:44:31 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 1:14:2013 20:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppobjs.dll
Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%system32sppwinob.dll
Tampered File: %systemroot%system32slc.dll|slc.dll.mui
Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui
Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%system32driversspsys.sys
HWID Data-->
HWID Hash Current: OAAAAAEABgABAAIAAAABAAAAAgABAAEAeqjucge7LghGg4CFAC0an7BUWjUSbfZwRgb+4Jz5KoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC LENOVO
TP-7L
FACP LENOVO
TP-7L
HPET LENOVO
TP-7L
BOOT LENOVO
TP-7L
MCFG LENOVO
TP-7L
SSDT LENOVO
TP-7L
ECDT LENOVO
TP-7L
TCPA LENOVO
TP-7L
SLIC LENOVO
TP-7L
ASF! LENOVO
TP-7L
SSDT LENOVO
TP-7L
SSDT LENOVO
TP-7L
SSDT LENOVO
TP-7L
SSDT LENOVO
TP-7L
View the thread
the activation code through “start, computer, properties etc”. I have also tried starting services via CMD and a few other suggestions from the forum. My Diag report is below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VFRDF-4QFP3-W3BRC
Windows Product Key Hash: 5RVATcH8ykb3zic+wgUNbImXu4U=
Windows Product ID: 00371-OEM-9045494-28064
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D06441D6-1E53-435F-B89F-9AF49B9F2D4F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)
Default Browser: C
rogram FilesInternet Exploreriexplore.exeDownload signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D06441D6-1E53-435F-B89F-9AF49B9F2D4F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W3BRC</PKey><PID>00371-OEM-9045494-28064</PID><PIDType>3</PIDType><SID>S-1-5-21-135215947-1596321810-2131920520</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>6463CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETD0WW
(2.30 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20120227000000.000000+000</Date></BIOS><HWID>EF263207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>6F535D0ACBF0B38</Val><Hash>NSe7W8QjaJrdgwSv3O6z65QICs8=</Hash><Pid>89451-412-2330321-66790</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-454-928064-02-1033-7601.0000-0182013
Installation ID: 006860754595871633846275877574646156951743913755547236
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: W3BRC
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/18/2013 6:44:31 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 1:14:2013 20:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppobjs.dll
Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%system32sppwinob.dll
Tampered File: %systemroot%system32slc.dll|slc.dll.mui
Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui
Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%system32driversspsys.sys
HWID Data-->
HWID Hash Current: OAAAAAEABgABAAIAAAABAAAAAgABAAEAeqjucge7LghGg4CFAC0an7BUWjUSbfZwRgb+4Jz5KoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC LENOVO
TP-7L
FACP LENOVO
TP-7L
HPET LENOVO
TP-7L
BOOT LENOVO
TP-7L
MCFG LENOVO
TP-7L
SSDT LENOVO
TP-7L
ECDT LENOVO
TP-7L
TCPA LENOVO
TP-7L
SLIC LENOVO
TP-7L
ASF! LENOVO
TP-7L
SSDT LENOVO
TP-7L
SSDT LENOVO
TP-7L
SSDT LENOVO
TP-7L
SSDT LENOVO
TP-7L
View the thread
