Win xp Internet connection

AWS

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FPCH Owner
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Nov 19, 2003
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Location
Florida U.S.A.
Trying to connect my ASUS Netbook, running Win XP, to the Internet via COMCAST, through a MOTOROLA SBG 901 wireless modem. Everything works fine for the iPad2 I'm typing this on and my other laptop. When I click on my network name, it asks for the network
password, or WPA. The tag on the bottom of my modem lists an SSID, a WPA-PSK, pass code, HFC MAC ID, Gateway Mgmt MAC ID. The tech supt at Mororola told me I should use the WPA that's 20 char long. XP then tells me that it should be 5 or13 char long. None
of the numbers on the bottom of the modem are 5 or 13 char long. I've also tried the pass code, to no avail. The modem sees the Netbook and the Netbook sees the modem, if fact it says we're connected to the network, but we can't go anywhere.

Any help would be greatly appreciated.......... Been banging my head on this for 4 days.

Geoff

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