Windows NT Why this happens in terminal service?

  • Thread starter Thread starter DAXU@HOTMAIL.COM
  • Start date Start date
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DAXU@HOTMAIL.COM

Hello,

I got an appliation like a toolbar to lunch things like notepad etc
(some application, just same me some type time). Before I install
terminal service, it works ok. But when I got terminal service
installed, it failed to launch. (e.g. when the toolbar tries to launch
notepad,it gives out error:
Unable to find notepad.exe in "C:\documents and settings\administrator
\windows\".

So why it is searching that path?

If I remove terminal service, the application will be OK again.

Many Thanks
Jerry
 
Try reinstalling the app after TS is enabled.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

DAXU@HOTMAIL.COM wrote:
> Hello,
>
> I got an appliation like a toolbar to lunch things like notepad etc
> (some application, just same me some type time). Before I install
> terminal service, it works ok. But when I got terminal service
> installed, it failed to launch. (e.g. when the toolbar tries to launch
> notepad,it gives out error:
> Unable to find notepad.exe in "C:\documents and settings\administrator
> \windows\".
>
> So why it is searching that path?
>
> If I remove terminal service, the application will be OK again.
>
> Many Thanks
> Jerry
>
 
On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
> Try reinstalling the app after TS is enabled.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>
> D...@HOTMAIL.COM wrote:
> > Hello,
>
> > I got an appliation like a toolbar to lunch things like notepad etc
> > (some application, just same me some type time). Before I install
> > terminal service, it works ok. But when I got terminal service
> > installed, it failed to launch. (e.g. when the toolbar tries to launch
> > notepad,it gives out error:
> > Unable to find notepad.exe in "C:\documents and settings\administrator
> > \windows\".
>
> > So why it is searching that path?
>
> > If I remove terminal service, the application will be OK again.
>
> > Many Thanks
> > Jerry

Just reinstalled the program and it behaved the same.
Any ideas?

Many Thanks
 
How is it calling Notepad? Kinda weird it's pulling the wrong path like
that.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

DAXU@HOTMAIL.COM wrote:
> On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>> Try reinstalling the app after TS is enabled.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>>
>> D...@HOTMAIL.COM wrote:
>>> Hello,
>>> I got an appliation like a toolbar to lunch things like notepad etc
>>> (some application, just same me some type time). Before I install
>>> terminal service, it works ok. But when I got terminal service
>>> installed, it failed to launch. (e.g. when the toolbar tries to launch
>>> notepad,it gives out error:
>>> Unable to find notepad.exe in "C:\documents and settings\administrator
>>> \windows\".
>>> So why it is searching that path?
>>> If I remove terminal service, the application will be OK again.
>>> Many Thanks
>>> Jerry
>
> Just reinstalled the program and it behaved the same.
> Any ideas?
>
> Many Thanks
>
 
On 12 Jul, 13:12, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
> How is it calling Notepad? Kinda weird it's pulling the wrong path like
> that.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>
> D...@HOTMAIL.COM wrote:
> > On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
> >> Try reinstalling the app after TS is enabled.
>
> >> Jeff Pitsch
> >> Microsoft MVP - Terminal Server
> >> Citrix Technology Professional
> >> Provision Networks VIP
>
> >> Forums not enough?
> >> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>
> >> D...@HOTMAIL.COM wrote:
> >>> Hello,
> >>> I got an appliation like a toolbar to lunch things like notepad etc
> >>> (some application, just same me some type time). Before I install
> >>> terminal service, it works ok. But when I got terminal service
> >>> installed, it failed to launch. (e.g. when the toolbar tries to launch
> >>> notepad,it gives out error:
> >>> Unable to find notepad.exe in "C:\documents and settings\administrator
> >>> \windows\".
> >>> So why it is searching that path?
> >>> If I remove terminal service, the application will be OK again.
> >>> Many Thanks
> >>> Jerry
>
> > Just reinstalled the program and it behaved the same.
> > Any ideas?
>
> > Many Thanks

Don't know, it is a appliaction we got long time ago.
Interestingly, it calls wordpad without any problem. But not notepad.
 
Is it possible to contact the vendor? You could also try running
process monitor from sysinternals to see if their is something to be seen.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

DAXU@HOTMAIL.COM wrote:
> On 12 Jul, 13:12, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>> How is it calling Notepad? Kinda weird it's pulling the wrong path like
>> that.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>>
>> D...@HOTMAIL.COM wrote:
>>> On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>>>> Try reinstalling the app after TS is enabled.
>>>> Jeff Pitsch
>>>> Microsoft MVP - Terminal Server
>>>> Citrix Technology Professional
>>>> Provision Networks VIP
>>>> Forums not enough?
>>>> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>>>> D...@HOTMAIL.COM wrote:
>>>>> Hello,
>>>>> I got an appliation like a toolbar to lunch things like notepad etc
>>>>> (some application, just same me some type time). Before I install
>>>>> terminal service, it works ok. But when I got terminal service
>>>>> installed, it failed to launch. (e.g. when the toolbar tries to launch
>>>>> notepad,it gives out error:
>>>>> Unable to find notepad.exe in "C:\documents and settings\administrator
>>>>> \windows\".
>>>>> So why it is searching that path?
>>>>> If I remove terminal service, the application will be OK again.
>>>>> Many Thanks
>>>>> Jerry
>>> Just reinstalled the program and it behaved the same.
>>> Any ideas?
>>> Many Thanks
>
> Don't know, it is a appliaction we got long time ago.
> Interestingly, it calls wordpad without any problem. But not notepad.
>
 
On 12 Jul, 14:25, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
> Is it possible to contact the vendor? You could also try running
> process monitor from sysinternals to see if their is something to be seen.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>
> D...@HOTMAIL.COM wrote:
> > On 12 Jul, 13:12, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
> >> How is it calling Notepad? Kinda weird it's pulling the wrong path like
> >> that.
>
> >> Jeff Pitsch
> >> Microsoft MVP - Terminal Server
> >> Citrix Technology Professional
> >> Provision Networks VIP
>
> >> Forums not enough?
> >> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>
> >> D...@HOTMAIL.COM wrote:
> >>> On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
> >>>> Try reinstalling the app after TS is enabled.
> >>>> Jeff Pitsch
> >>>> Microsoft MVP - Terminal Server
> >>>> Citrix Technology Professional
> >>>> Provision Networks VIP
> >>>> Forums not enough?
> >>>> Get support from the experts at your businesshttp://jeffpitschconsulting.com
> >>>> D...@HOTMAIL.COM wrote:
> >>>>> Hello,
> >>>>> I got an appliation like a toolbar to lunch things like notepad etc
> >>>>> (some application, just same me some type time). Before I install
> >>>>> terminal service, it works ok. But when I got terminal service
> >>>>> installed, it failed to launch. (e.g. when the toolbar tries to launch
> >>>>> notepad,it gives out error:
> >>>>> Unable to find notepad.exe in "C:\documents and settings\administrator
> >>>>> \windows\".
> >>>>> So why it is searching that path?
> >>>>> If I remove terminal service, the application will be OK again.
> >>>>> Many Thanks
> >>>>> Jerry
> >>> Just reinstalled the program and it behaved the same.
> >>> Any ideas?
> >>> Many Thanks
>
> > Don't know, it is a appliaction we got long time ago.
> > Interestingly, it calls wordpad without any problem. But not notepad.

Will try.
Process monitor may be a good idea. Maybe I can use fileMon and
process Monitor.
Many Thanks
 
Process monitor is the new filemon/regmon.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

DAXU@HOTMAIL.COM wrote:
> On 12 Jul, 14:25, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>> Is it possible to contact the vendor? You could also try running
>> process monitor from sysinternals to see if their is something to be seen.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>>
>> D...@HOTMAIL.COM wrote:
>>> On 12 Jul, 13:12, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>>>> How is it calling Notepad? Kinda weird it's pulling the wrong path like
>>>> that.
>>>> Jeff Pitsch
>>>> Microsoft MVP - Terminal Server
>>>> Citrix Technology Professional
>>>> Provision Networks VIP
>>>> Forums not enough?
>>>> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>>>> D...@HOTMAIL.COM wrote:
>>>>> On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>>>>>> Try reinstalling the app after TS is enabled.
>>>>>> Jeff Pitsch
>>>>>> Microsoft MVP - Terminal Server
>>>>>> Citrix Technology Professional
>>>>>> Provision Networks VIP
>>>>>> Forums not enough?
>>>>>> Get support from the experts at your businesshttp://jeffpitschconsulting.com
>>>>>> D...@HOTMAIL.COM wrote:
>>>>>>> Hello,
>>>>>>> I got an appliation like a toolbar to lunch things like notepad etc
>>>>>>> (some application, just same me some type time). Before I install
>>>>>>> terminal service, it works ok. But when I got terminal service
>>>>>>> installed, it failed to launch. (e.g. when the toolbar tries to launch
>>>>>>> notepad,it gives out error:
>>>>>>> Unable to find notepad.exe in "C:\documents and settings\administrator
>>>>>>> \windows\".
>>>>>>> So why it is searching that path?
>>>>>>> If I remove terminal service, the application will be OK again.
>>>>>>> Many Thanks
>>>>>>> Jerry
>>>>> Just reinstalled the program and it behaved the same.
>>>>> Any ideas?
>>>>> Many Thanks
>>> Don't know, it is a appliaction we got long time ago.
>>> Interestingly, it calls wordpad without any problem. But not notepad.
>
> Will try.
> Process monitor may be a good idea. Maybe I can use fileMon and
> process Monitor.
> Many Thanks
>
 
Is your toolbar customizable? Is it possible to update the path for
Notepad.exe?
Thanks
Soo Kuan


--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Jeff Pitsch" <Jeff@Jeffpitschconsulting.com> wrote in message
news:%23oarA8IxHHA.2132@TK2MSFTNGP04.phx.gbl...
> Process monitor is the new filemon/regmon.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your business
> http://jeffpitschconsulting.com
>
> DAXU@HOTMAIL.COM wrote:
>> On 12 Jul, 14:25, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>>> Is it possible to contact the vendor? You could also try running
>>> process monitor from sysinternals to see if their is something to be
>>> seen.
>>>
>>> Jeff Pitsch
>>> Microsoft MVP - Terminal Server
>>> Citrix Technology Professional
>>> Provision Networks VIP
>>>
>>> Forums not enough?
>>> Get support from the experts at your
>>> businesshttp://jeffpitschconsulting.com
>>>
>>> D...@HOTMAIL.COM wrote:
>>>> On 12 Jul, 13:12, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>>>>> How is it calling Notepad? Kinda weird it's pulling the wrong path
>>>>> like
>>>>> that.
>>>>> Jeff Pitsch
>>>>> Microsoft MVP - Terminal Server
>>>>> Citrix Technology Professional
>>>>> Provision Networks VIP
>>>>> Forums not enough?
>>>>> Get support from the experts at your
>>>>> businesshttp://jeffpitschconsulting.com
>>>>> D...@HOTMAIL.COM wrote:
>>>>>> On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>>>>>>> Try reinstalling the app after TS is enabled.
>>>>>>> Jeff Pitsch
>>>>>>> Microsoft MVP - Terminal Server
>>>>>>> Citrix Technology Professional
>>>>>>> Provision Networks VIP
>>>>>>> Forums not enough?
>>>>>>> Get support from the experts at your
>>>>>>> businesshttp://jeffpitschconsulting.com
>>>>>>> D...@HOTMAIL.COM wrote:
>>>>>>>> Hello,
>>>>>>>> I got an appliation like a toolbar to lunch things like notepad etc
>>>>>>>> (some application, just same me some type time). Before I install
>>>>>>>> terminal service, it works ok. But when I got terminal service
>>>>>>>> installed, it failed to launch. (e.g. when the toolbar tries to
>>>>>>>> launch
>>>>>>>> notepad,it gives out error:
>>>>>>>> Unable to find notepad.exe in "C:\documents and
>>>>>>>> settings\administrator
>>>>>>>> \windows\".
>>>>>>>> So why it is searching that path?
>>>>>>>> If I remove terminal service, the application will be OK again.
>>>>>>>> Many Thanks
>>>>>>>> Jerry
>>>>>> Just reinstalled the program and it behaved the same.
>>>>>> Any ideas?
>>>>>> Many Thanks
>>>> Don't know, it is a appliaction we got long time ago.
>>>> Interestingly, it calls wordpad without any problem. But not notepad.
>>
>> Will try.
>> Process monitor may be a good idea. Maybe I can use fileMon and
>> process Monitor.
>> Many Thanks
>>
 
Hi Jerry,

It seems that your toolbar program is checking for the windows
directory using GetWindowsDir and then using that as a
basis to launch notepad.exe. This makes partial sense because
notepad.exe is located at %systemroot%\notepad.exe, however,
under a terminal services session GetWindowsDir will return the
user-specific windows directory instead of the *real* one.

In order to fix this you can set a compatibility flag for your toolbar
program. For example, if your toolbar program is named toolbar.exe
you would need to make the following registry additions:

1. Create the following registry key, substituting the real program
exe file name (without the .exe) for TOOLBAR:

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Compatibility\Applications\TOOLBAR

2. Create the following registry value under the above key:

Flags REG_DWORD 0x00000408

See this document for more information:

Program compatibility flags

http://technet2.microsoft.com/windowsserver/en/library/df78c476-00d5-41f0-a21d-e1e12e3d1f8b1033.mspx

Thanks.

-TP

DAXU@HOTMAIL.COM wrote:
> Hello,
>
> I got an appliation like a toolbar to lunch things like notepad etc
> (some application, just same me some type time). Before I install
> terminal service, it works ok. But when I got terminal service
> installed, it failed to launch. (e.g. when the toolbar tries to launch
> notepad,it gives out error:
> Unable to find notepad.exe in "C:\documents and settings\administrator
> \windows\".
>
> So why it is searching that path?
>
> If I remove terminal service, the application will be OK again.
>
> Many Thanks
> Jerry
 
<DAXU@HOTMAIL.COM> wrote in message
news:1184246325.895135.302650@n2g2000hse.googlegroups.com...
> On 12 Jul, 13:12, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>> How is it calling Notepad? Kinda weird it's pulling the wrong path like
>> that.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your
>> businesshttp://jeffpitschconsulting.com
>>
>> D...@HOTMAIL.COM wrote:
>> > On 11 Jul, 17:36, Jeff Pitsch <J...@Jeffpitschconsulting.com> wrote:
>> >> Try reinstalling the app after TS is enabled.
>>
>> >> Jeff Pitsch
>> >> Microsoft MVP - Terminal Server
>> >> Citrix Technology Professional
>> >> Provision Networks VIP
>>
>> >> Forums not enough?
>> >> Get support from the experts at your
>> >> businesshttp://jeffpitschconsulting.com
>>
>> >> D...@HOTMAIL.COM wrote:
>> >>> Hello,
>> >>> I got an appliation like a toolbar to lunch things like notepad etc
>> >>> (some application, just same me some type time). Before I install
>> >>> terminal service, it works ok. But when I got terminal service
>> >>> installed, it failed to launch. (e.g. when the toolbar tries to
>> >>> launch
>> >>> notepad,it gives out error:
>> >>> Unable to find notepad.exe in "C:\documents and
>> >>> settings\administrator
>> >>> \windows\".
>> >>> So why it is searching that path?
>> >>> If I remove terminal service, the application will be OK again.
>> >>> Many Thanks
>> >>> Jerry
>>
>> > Just reinstalled the program and it behaved the same.
>> > Any ideas?
>>
>> > Many Thanks
>
> Don't know, it is a appliaction we got long time ago.
> Interestingly, it calls wordpad without any problem. But not notepad.


I hope the Program compatibility flags described by TP solved the problem,
but look at the following in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppPaths

In there, there is an entry for WORDPAD.EXE but not notepad. I don't know
however if that is relevant.
 
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