Ratchet Infotech
Active Member
Mozilla browser is crashing after sometime again and again in my window 7 PC. please help!!
Why mozilla browser is crashing again and again?
- Thread starter Ratchet Infotech
- Start date
-
- Tags
- mozilla browser
DSTM
Active Member
I have Firefox and as long as I have only 4-5 tabs open it has never crashed.
Ratchet Infotech
Active Member
But i have. give me any idea to resolve this problem
allheart55 (Cindy E)
Administrator
Restart Firefox with your addons disabled and see if it still crashes.
Mommalina
Active Member
Are you sure you have the latest FF version (37.0.1)?
Go to Help, About Firefox, and you will see latest
version.
Go to Help, About Firefox, and you will see latest
version.
Ratchet Infotech
Active Member
ok cindy i will check. then i tell you
Am running Firefox 37.0.1 on Win7, Win8.1 and Win10 .... no crash problems at all. ( and at the moment I have 7 tabs open )
It may be worth resetting Firefox back to the defaults, just in case a setting has been altered.
To Reset Firefox
After the reset is finished, your old Firefox profile information will be placed on your desktop in a folder named "Old Firefox Data." If the reset didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created.
If you don't need this folder any longer, you should delete it as it contains sensitive information.
The reset feature works by creating a new profile folder for you while saving your most important data.
Firefox will try to keep the following data:
It may be worth resetting Firefox back to the defaults, just in case a setting has been altered.
To Reset Firefox
- At the top of the Firefox window, click the Help menu and select Troubleshooting Information
- Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
- To continue, click Reset Firefox in the confirmation window that opens.
- Firefox will close and be reset. When it's done, a window will list the information that was imported.
- Click Finish and Firefox will open.
After the reset is finished, your old Firefox profile information will be placed on your desktop in a folder named "Old Firefox Data." If the reset didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created.
If you don't need this folder any longer, you should delete it as it contains sensitive information.
The reset feature works by creating a new profile folder for you while saving your most important data.
Firefox will try to keep the following data:
- Bookmarks
- Browsing history
- Passwords
- Cookies
- Web form auto-fill information
- Personal dictionary
