this could be a number of things. most likely it has to do with your loop
length, which is how far you are away from the central office. the farther
you are from the co the more difficult it is to receive a full signal due to
attenuation and/or line noise
"Dovie" wrote:
> Anthony, everything seems to be back to normal this morning. However,
> although the speeds are supposed to be 860/153, I am only getting about
> 740-750/120-130.
> Since you work for Verizon Tech Support, what does this mean? Thank you.
>
> "anthony" wrote:
>
> > surprisingly enough, i actually work for verizon tech support
> >
> > "Dovie" wrote:
> >
> > > OK folks.......After spending about half an hour on the phone with Verizon
> > > and discussing the results of the speed test, they did their own test (in
> > > India or wherever) and found a problem either somewhere on the line or the
> > > modem, and issued a ticket number for resolution. I'll update you if and when
> > > this is resolved.