What is the most requested pc repair?

[mikehende]

Hey guys, all you techs out there, would you mind telling me what is the most requested pc repair for you please? My research is showing virus issues as the most requested, it is the same for you?

 

[allheart55 (Cindy E)]

1) Malware Removal
2) HDD Replacement
3) Reinstallation of Windows

 

[AWS]

At the top of my list is network issues. It seems no one knows how to connect to one. When people move from one location to another they call me because they can't get internet. I give them laptops that will auto connect to all our locations yet they still have problems.

Second on the list is freeing up space on the NAS for each employees documents that they share. Some users like to store their personal photos and videos. They then call me when they get an error that they have no more space. I am in the process of rewriting the section of the handbook that deals with this issue.

 

[starbuck]

• Malware Removal...specifically Adware
• Internet Connection problems
• Windows Update problems
• Out of date drivers

 

[mikehende]

Thanks for the response guys, for myself it's exactly as Cindy has stated and in that order. Do you guys have a website? If not, mind sharing how you get most of your customers please? BTW Cindy, the email notifs are still not working, any ideas on that please?

 

[allheart55 (Cindy E)]

All of my business comes from repeat customers and word of mouth.
I have business cards printed up with my contact information on them.
I usually leave a few with each customer.

I have checked your preferences, Mike and they are set for you to receive email notification of new replies.
You may only receive one email notice of a reply until you revisit the site.

 

[mikehende]

Thanks for sharing. On the email notifs, understood, I had thought I would receive a notif for every post, thanks.

 

[allheart55 (Cindy E)]

I use vistaprint for my business cards, Mike. They are very reasonable.

 

[mikehende]

Yeah, I had used them a lot years ago, thanks for bringing it up, I may just need to do so again.