VSS no workee!

  • Thread starter Thread starter Edwin Smith
  • Start date Start date
E

Edwin Smith

About a week ago, I used Acronis Disk Director to resize the partitions on a
Dell Perc Raid 5 system with SATA drives. This is in order to give more
space to the C: system drive.

Afterward I ran chkdsk /f on both volumes to correct errors.

Now Backup Exec fails saying the VSS is already running when it isn't. If I
click on the Shadow Copies tab in My Computer properties for each volume I
get the following:

Failed to retrieve volumes that are eligible for shadow copies.

Error 0x8004230F: The Shadow copy provider had an unexpected error while
trying to process the specified operation.

I also see the following event in the Application event viewer:

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12293
Date: 5/11/2008
Time: 11:14:37 PM
User: N/A
Computer: CLINIC
Description:
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy
Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details
IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...)
[hr = 0x8000ffff].

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC
0010: 30 30 30 30 30 33 32 34 00000324
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC
0028: 30 30 30 30 30 32 38 30 00000280
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 39 33 39 36 00009396
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 38 38 33 32 00008832
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

I used the procedure in this article:
http://support.microsoft.com/kb/940032/en-us in fact I created a script to
run it. The script runs OK and says everything registered successfully but
VSS is still broken.

Does anyone have any clues?

Thanks

Edwin
 
Hello Edwin,

Have a look here about Acronis and BE on the same machine and the error you
describe:
http://www.wilderssecurity.com/showthread.php?t=127863

http://www.wilderssecurity.com/showthread.php?p=855502

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> About a week ago, I used Acronis Disk Director to resize the
> partitions on a Dell Perc Raid 5 system with SATA drives. This is in
> order to give more space to the C: system drive.
>
> Afterward I ran chkdsk /f on both volumes to correct errors.
>
> Now Backup Exec fails saying the VSS is already running when it isn't.
> If I click on the Shadow Copies tab in My Computer properties for each
> volume I get the following:
>
> Failed to retrieve volumes that are eligible for shadow copies.
>
> Error 0x8004230F: The Shadow copy provider had an unexpected error
> while trying to process the specified operation.
>
> I also see the following event in the Application event viewer:
>
> Event Type: Error
> Event Source: VSS
> Event Category: None
> Event ID: 12293
> Date: 5/11/2008
> Time: 11:14:37 PM
> User: N/A
> Computer: CLINIC
> Description:
> Volume Shadow Copy Service error: Error calling a routine on the
> Shadow Copy
> Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details
> IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,
> ...)
> [hr = 0x8000ffff].
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 2d 20 43 6f 64 65 3a 20 - Code:
> 0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC
> 0010: 30 30 30 30 30 33 32 34 00000324
> 0018: 2d 20 43 61 6c 6c 3a 20 - Call:
> 0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC
> 0028: 30 30 30 30 30 32 38 30 00000280
> 0030: 2d 20 50 49 44 3a 20 20 - PID:
> 0038: 30 30 30 30 39 33 39 36 00009396
> 0040: 2d 20 54 49 44 3a 20 20 - TID:
> 0048: 30 30 30 30 38 38 33 32 00008832
> 0050: 2d 20 43 4d 44 3a 20 20 - CMD:
> 0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
> 0060: 57 53 5c 53 79 73 74 65 WS\Syste
> 0068: 6d 33 32 5c 76 73 73 76 m32\vssv
> 0070: 63 2e 65 78 65 20 20 20 c.exe
> 0078: 2d 20 55 73 65 72 3a 20 - User:
> 0080: 4e 54 20 41 55 54 48 4f NT AUTHO
> 0088: 52 49 54 59 5c 53 59 53 RITY\SYS
> 0090: 54 45 4d 20 20 20 20 20 TEM
> 0098: 2d 20 53 69 64 3a 20 20 - Sid:
> 00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
> I used the procedure in this article:
> http://support.microsoft.com/kb/940032/en-us in fact I created a
> script to run it. The script runs OK and says everything registered
> successfully but VSS is still broken.
>
> Does anyone have any clues?
>
> Thanks
>
> Edwin
>
 
>About a week ago, I used Acronis Disk Director to resize the partitions on a
>Dell Perc Raid 5 system with SATA drives. This is in order to give more
>space to the C: system drive.
>
>Afterward I ran chkdsk /f on both volumes to correct errors.
>
>Now Backup Exec fails saying the VSS is already running when it isn't. If I
>click on the Shadow Copies tab in My Computer properties for each volume I
>get the following:
>
>Failed to retrieve volumes that are eligible for shadow copies.
>
>Error 0x8004230F: The Shadow copy provider had an unexpected error while
>trying to process the specified operation.
>
>I also see the following event in the Application event viewer:
>
>Event Type: Error
>Event Source: VSS
>Event Category: None
>Event ID: 12293
>Date: 5/11/2008
>Time: 11:14:37 PM
>User: N/A
>Computer: CLINIC
>Description:
>Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy
>Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details
>IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...)
>[hr = 0x8000ffff].
>
>For more information, see Help and Support Center at
>http://go.microsoft.com/fwlink/events.asp.
>Data:
>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC
>0010: 30 30 30 30 30 33 32 34 00000324
>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC
>0028: 30 30 30 30 30 32 38 30 00000280
>0030: 2d 20 50 49 44 3a 20 20 - PID:
>0038: 30 30 30 30 39 33 39 36 00009396
>0040: 2d 20 54 49 44 3a 20 20 - TID:
>0048: 30 30 30 30 38 38 33 32 00008832
>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
>0060: 57 53 5c 53 79 73 74 65 WS\Syste
>0068: 6d 33 32 5c 76 73 73 76 m32\vssv
>0070: 63 2e 65 78 65 20 20 20 c.exe
>0078: 2d 20 55 73 65 72 3a 20 - User:
>0080: 4e 54 20 41 55 54 48 4f NT AUTHO
>0088: 52 49 54 59 5c 53 59 53 RITY\SYS
>0090: 54 45 4d 20 20 20 20 20 TEM
>0098: 2d 20 53 69 64 3a 20 20 - Sid:
>00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
>
>I used the procedure in this article:
>http://support.microsoft.com/kb/940032/en-us in fact I created a script to
>run it. The script runs OK and says everything registered successfully but
>VSS is still broken.
>
>Does anyone have any clues?
>
>Thanks
>
>Edwin

Do you have the VSS roll-up installed already?
http://support.microsoft.com/kb/940349

- Thee Chicago Wolf
 
I failed to mention that Acronis is NOT installed on this server. I used the
boot CD to run Disk Director.

I checked your suggestions but they either don't work for the reason above
or I had already tried some of them.

Thanks for your kind help.

Edwin

"Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66999578ca824f2ffa6a62@msnews.microsoft.com...
> Hello Edwin,
>
> Have a look here about Acronis and BE on the same machine and the error
> you describe:
> http://www.wilderssecurity.com/showthread.php?t=127863
>
> http://www.wilderssecurity.com/showthread.php?p=855502
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> About a week ago, I used Acronis Disk Director to resize the
>> partitions on a Dell Perc Raid 5 system with SATA drives. This is in
>> order to give more space to the C: system drive.
>>
>> Afterward I ran chkdsk /f on both volumes to correct errors.
>>
>> Now Backup Exec fails saying the VSS is already running when it isn't.
>> If I click on the Shadow Copies tab in My Computer properties for each
>> volume I get the following:
>>
>> Failed to retrieve volumes that are eligible for shadow copies.
>>
>> Error 0x8004230F: The Shadow copy provider had an unexpected error
>> while trying to process the specified operation.
>>
>> I also see the following event in the Application event viewer:
>>
>> Event Type: Error
>> Event Source: VSS
>> Event Category: None
>> Event ID: 12293
>> Date: 5/11/2008
>> Time: 11:14:37 PM
>> User: N/A
>> Computer: CLINIC
>> Description:
>> Volume Shadow Copy Service error: Error calling a routine on the
>> Shadow Copy
>> Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details
>> IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,
>> ...)
>> [hr = 0x8000ffff].
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 2d 20 43 6f 64 65 3a 20 - Code:
>> 0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC
>> 0010: 30 30 30 30 30 33 32 34 00000324
>> 0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>> 0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC
>> 0028: 30 30 30 30 30 32 38 30 00000280
>> 0030: 2d 20 50 49 44 3a 20 20 - PID:
>> 0038: 30 30 30 30 39 33 39 36 00009396
>> 0040: 2d 20 54 49 44 3a 20 20 - TID:
>> 0048: 30 30 30 30 38 38 33 32 00008832
>> 0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>> 0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
>> 0060: 57 53 5c 53 79 73 74 65 WS\Syste
>> 0068: 6d 33 32 5c 76 73 73 76 m32\vssv
>> 0070: 63 2e 65 78 65 20 20 20 c.exe
>> 0078: 2d 20 55 73 65 72 3a 20 - User:
>> 0080: 4e 54 20 41 55 54 48 4f NT AUTHO
>> 0088: 52 49 54 59 5c 53 59 53 RITY\SYS
>> 0090: 54 45 4d 20 20 20 20 20 TEM
>> 0098: 2d 20 53 69 64 3a 20 20 - Sid:
>> 00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
>> I used the procedure in this article:
>> http://support.microsoft.com/kb/940032/en-us in fact I created a
>> script to run it. The script runs OK and says everything registered
>> successfully but VSS is still broken.
>>
>> Does anyone have any clues?
>>
>> Thanks
>>
>> Edwin
>>
>
>
 
THIS WORKED!

Thank you for your kind help.

Edwin

"Thee Chicago Wolf" <.@.> wrote in message
news:bqeg24lk1mf15srrtttec32qu2bohbo0v5@4ax.com...
>>About a week ago, I used Acronis Disk Director to resize the partitions on
>>a
>>Dell Perc Raid 5 system with SATA drives. This is in order to give more
>>space to the C: system drive.
>>
>>Afterward I ran chkdsk /f on both volumes to correct errors.
>>
>>Now Backup Exec fails saying the VSS is already running when it isn't. If
>>I
>>click on the Shadow Copies tab in My Computer properties for each volume I
>>get the following:
>>
>>Failed to retrieve volumes that are eligible for shadow copies.
>>
>>Error 0x8004230F: The Shadow copy provider had an unexpected error while
>>trying to process the specified operation.
>>
>>I also see the following event in the Application event viewer:
>>
>>Event Type: Error
>>Event Source: VSS
>>Event Category: None
>>Event ID: 12293
>>Date: 5/11/2008
>>Time: 11:14:37 PM
>>User: N/A
>>Computer: CLINIC
>>Description:
>>Volume Shadow Copy Service error: Error calling a routine on the Shadow
>>Copy
>>Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details
>>IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...)
>>[hr = 0x8000ffff].
>>
>>For more information, see Help and Support Center at
>>http://go.microsoft.com/fwlink/events.asp.
>>Data:
>>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>>0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC
>>0010: 30 30 30 30 30 33 32 34 00000324
>>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>>0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC
>>0028: 30 30 30 30 30 32 38 30 00000280
>>0030: 2d 20 50 49 44 3a 20 20 - PID:
>>0038: 30 30 30 30 39 33 39 36 00009396
>>0040: 2d 20 54 49 44 3a 20 20 - TID:
>>0048: 30 30 30 30 38 38 33 32 00008832
>>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>>0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
>>0060: 57 53 5c 53 79 73 74 65 WS\Syste
>>0068: 6d 33 32 5c 76 73 73 76 m32\vssv
>>0070: 63 2e 65 78 65 20 20 20 c.exe
>>0078: 2d 20 55 73 65 72 3a 20 - User:
>>0080: 4e 54 20 41 55 54 48 4f NT AUTHO
>>0088: 52 49 54 59 5c 53 59 53 RITY\SYS
>>0090: 54 45 4d 20 20 20 20 20 TEM
>>0098: 2d 20 53 69 64 3a 20 20 - Sid:
>>00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
>>
>>I used the procedure in this article:
>>http://support.microsoft.com/kb/940032/en-us in fact I created a script to
>>run it. The script runs OK and says everything registered successfully but
>>VSS is still broken.
>>
>>Does anyone have any clues?
>>
>>Thanks
>>
>>Edwin
>
> Do you have the VSS roll-up installed already?
> http://support.microsoft.com/kb/940349
>
> - Thee Chicago Wolf
 
>THIS WORKED!
>
>Thank you for your kind help.
>
>Edwin

And there was much rejoicing. You're welcome.

- Thee Chicago Wolf
 
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