Mark, I am not skilled or knowledgeable in system management, I am not sure
what impact these changes will have. The problem is, the instructions say the
changes can't be undone without a complete system restore from a backup so it
suggest a full system backup. That would be fine, but the issue I am trying
to fix is that the backup doesn't work! So this is a one shot deal for me. So
what's the risk, what am I changing? The other thing that doesn't make sense
to me is that this is a brand new laptop. All I have been doing is loading
programs and transferring data files from my old machine. I have not
specifically made any changes to any settings.
Does the error message mean access denied to the program, to the backup
drive, or to the files I am trying to backup? Do you know?
--
Lou
"Mark L. Ferguson" wrote:
> Assuming you are an admin user, no security should be bothering the backup
> rights. I would think something was out in your security settings.
>
> HOW TO Reset Security Settings Back to the Defaults:
> http://support.microsoft.com/default.aspx?scid=kben-us313222
>
> --
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>
> Mark L. Ferguson
>
> .
> "Lou" <Lou@discussions.microsoft.com> wrote in message
> news:17BD5FA9-1ACB-4147-A684-A37A3C8E796A@microsoft.com...
> > When I try to use the backup and restore program from control panel to
> > create
> > a file backp on my external hard drive, the backup fails. I get the
> > following
> > error message:
> > "Backup did not complete successfully. File backup could not start for the
> > following reason: Access is denied. (0x80070005).
> >
> > I am running Norton Internet Security 2008. I have turned off the windows
> > firewall and stopped the norton firewall.
> >
> > Anyone run across this and know how to handle it? I don't see any posts
> > about it.
> >
> > --
> > Lou
>