Virus?

[Banko16]

HELP! My sister in law (got to love those in laws) was playing on my computer and I have NO CLUE what she did to it.... And she denies everything... All of a sudden when I used my computer my Norton INternet Security won't work. It opens a blank window with Norton INternet Security 2005 at the top and does nothing... I have tried contacting Symantec. They said reinstall Internet Explorer and NIS. Done. Doesn't help! They take FOREVER AND A DAY to get back!

Java will not run. Tried reinstalling it.... I am at my wits end before I delete everything on my hard drive and start from scratch!

McAfee shows no virus.... AVG shows no virus.... Bullet Proof shows no adware/spyware..... System Registry Mechanic shows no problems in the registry....

Sometimes I can get on the internet some times not.... HELP ANYONE!!!!

 

[GavinO]

This sounds like a rather nasty problem. You report an intermitent internet connection issue; is this with or without the Norton stuff running? Also, how are you determining that the internet connection is failed? Through IE, or by a ping to a known good server?

The java issue is also interesting; what make of Java do you use (MS, Sun, GNU ...)? I've seen all sorts of wierd things happen with MS Java, usually installing Sun Java clears it up.

 

[Banko16]

I couldn't connect to anything! Sending a ping to yahoo or using IE. But there were times when my modem was suspended and the IE would work! I have actually just reinstallled XP and everthing is fine. I was using Sun Java... I have seen a few other people complaining of similar issues. I was thinking it was a backdoor virus that hasn't been recognized yet. Thank you for your help!