virus and blue screen

  • Thread starter Thread starter john_cole49
  • Start date Start date
J

john_cole49

I am being haunted by two versions of the rovnix virus ... MSE scans identify them but when I try to remove them one shows as being removed, the other shows as an error occurred. I run Windows Defender Offline with the same result ... it identifies the two virus' but can only remove one, however subsequent scans show that both are still there.


This morning my computer showed that it had shut itself down last night and left this warning:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033



Additional information about the problem:

BCCode: 9f

BCP1: 00000004

BCP2: 00000258

BCP3: 8567BA70

BCP4: 8352AA24

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1


Are these two problems related?

How do I fix them?

If I do a back up now will it carry the problem over to the back up version?

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