C
Carl Bergstrom
I have a SCSI scanner (Relisys) and connected an Adaptec AVA-2906 Fast SCSI
PCI card in the appropriate expansion slot. I loaded the scanner driver from
a CD I purchased (and downloaded the Adaptec Driver for Windows, version
4.71) from the web. My PC uses Windows XP Media Center edition. I am using
Presto Image Folio which I installed from a CD. I have 2 problems. First,
when I turn on the scanner and then the computer, the computer tells me I
have new hardware installed (the SCSI card and scanner) and that I must load
the driver. This program does not recognize the scanner driver from the CD,
or from the hard drive when I copy it from the CD or from the files when I
unzip the installer. I cannot close out of that window because it keeps
coming back as long as the scanner is on.
The second (and more serious) problem is when I use Presto Image Folio to
scan an image. I can choose the ASPI Manager for the Adaptec card, and the
scanner has the proper SCSI ID number. When I try to do a prescan, the
scanner goes through its prescan, but from the PC two things happen. A pop up
box tells me Windows Data Execution Prevention (which protects from viruses
and other security threats) is closing "Twain.dll Client's 32-bit Server",
and when I close that message, a second popup tells me "TWUNK_32.EXE has
encountered a problem and needs to close." From that point on I cannot get
any response from the scanner without rebooting and starting over. I have
tried deleting Twain.dll and replacing it with the older version from the
driver CD, but Windows XP automatically replaces it with the "newer" version.
Will someone PLEASE tell me what I am doing wrong.
--
Carl B.
PCI card in the appropriate expansion slot. I loaded the scanner driver from
a CD I purchased (and downloaded the Adaptec Driver for Windows, version
4.71) from the web. My PC uses Windows XP Media Center edition. I am using
Presto Image Folio which I installed from a CD. I have 2 problems. First,
when I turn on the scanner and then the computer, the computer tells me I
have new hardware installed (the SCSI card and scanner) and that I must load
the driver. This program does not recognize the scanner driver from the CD,
or from the hard drive when I copy it from the CD or from the files when I
unzip the installer. I cannot close out of that window because it keeps
coming back as long as the scanner is on.
The second (and more serious) problem is when I use Presto Image Folio to
scan an image. I can choose the ASPI Manager for the Adaptec card, and the
scanner has the proper SCSI ID number. When I try to do a prescan, the
scanner goes through its prescan, but from the PC two things happen. A pop up
box tells me Windows Data Execution Prevention (which protects from viruses
and other security threats) is closing "Twain.dll Client's 32-bit Server",
and when I close that message, a second popup tells me "TWUNK_32.EXE has
encountered a problem and needs to close." From that point on I cannot get
any response from the scanner without rebooting and starting over. I have
tried deleting Twain.dll and replacing it with the older version from the
driver CD, but Windows XP automatically replaces it with the "newer" version.
Will someone PLEASE tell me what I am doing wrong.
--
Carl B.
