Used a Recovery DVD to reformat the hard drive, now I can't instal

  • Thread starter Thread starter movesale03
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movesale03

Hi, all, I need your help.

I have window XP, Home edition and Standard Edition Microsoft Office 2003.
My laptop is Toshiba A75-s226 purchased in 2003.

Recently I used the Recovery DVD supplied by TOSHIBA to reformat the hard
drive.
Everything is fine except when I went to Microsoft Download to install
"Office XP Tool: Global IME (Japanese)," it failed.

Microsoft Global IME enables me to type foreign lanugae such as Japanese.

The site lets me download the application, but the application can't be
installed on my computer.

Everytime I tried, the pop-up window came up on the screen saying "You need
Office XP."

The Office key code I have is "70141-OEM-5xxxxxx-7xxxx."
It is a product code for tiral version "Microsoft Office Standard Edition
2003 for Student and Teacher."

I had a regular Office Standard Edition 2003, but can't locate the code for
that.

How can I fix this problem? I need to type Japanese text.

Thanks in advance!!
 
movesale03 wrote:
> Hi, all, I need your help.
>
> I have window XP, Home edition and Standard Edition Microsoft Office 2003.
> My laptop is Toshiba A75-s226 purchased in 2003.
>
> Recently I used the Recovery DVD supplied by TOSHIBA to reformat the hard
> drive.
> Everything is fine except when I went to Microsoft Download to install
> "Office XP Tool: Global IME (Japanese)," it failed.
>
> Microsoft Global IME enables me to type foreign lanugae such as Japanese.
>
> The site lets me download the application, but the application can't be
> installed on my computer.
>
> Everytime I tried, the pop-up window came up on the screen saying "You need
> Office XP."
>
> The Office key code I have is "70141-OEM-5xxxxxx-7xxxx."
> It is a product code for tiral version "Microsoft Office Standard Edition
> 2003 for Student and Teacher."
>
> I had a regular Office Standard Edition 2003, but can't locate the code for
> that.


You are looking in the wrong place and have downloaded the wrong file.
You have Office 2003 and you are trying to install an Office XP (Office
2002) add-in. You need one for Office 2003.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
Re: Used a Recovery DVD to reformat the hard drive, now I can't in

"Malke" wrote:

> You are looking in the wrong place and have downloaded the wrong file.
> You have Office 2003 and you are trying to install an Office XP (Office
> 2002) add-in. You need one for Office 2003.
>


THHHHHAAANK YOU!!!!! It worked!! Thank you very much for your help!

I never thought this was such a easy fix.

Can't thank you enough! Thank you, Thank you, Thank you!!!!
 
Re: Used a Recovery DVD to reformat the hard drive, now I can't in

movesale03 wrote:
> "Malke" wrote:
>
>> You are looking in the wrong place and have downloaded the wrong file.
>> You have Office 2003 and you are trying to install an Office XP (Office
>> 2002) add-in. You need one for Office 2003.
>>

>
> THHHHHAAANK YOU!!!!! It worked!! Thank you very much for your help!
>
> I never thought this was such a easy fix.
>
> Can't thank you enough! Thank you, Thank you, Thank you!!!!


I'm so glad that sorted it for you. Thanks for taking the time to post back.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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