usb on start up will not work

[Lenny]

Hi,
When I try to start my Dell Dimension 5100 the light on the keyboard is on
and the keyboard is working until I get to the sign on screen. Then all the
USB'sseem to to stop working and the mouse and keyboard stop working.
Because of this I am unable to get past the screen. It also doesn't work in
safe mode but does work if I use a BartPE startup disc.
I have looked in the bios and there isn't an option to enable or disable
USB's. I have tried to restore all BIOS settings to default a#but this
hasn't made any difference.

How can I get my USB's working again?

 

[Pegasus \(MVP\)]

"Lenny" <lenny@thetakeout.com> wrote in message
news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
> Hi,
> When I try to start my Dell Dimension 5100 the light on the keyboard is on
> and the keyboard is working until I get to the sign on screen. Then all
> the USB'sseem to to stop working and the mouse and keyboard stop working.
> Because of this I am unable to get past the screen. It also doesn't work
> in safe mode but does work if I use a BartPE startup disc.
> I have looked in the bios and there isn't an option to enable or disable
> USB's. I have tried to restore all BIOS settings to default a#but this
> hasn't made any difference.
>
> How can I get my USB's working again?
>

One of my own PCs won't start when certain USB devices
are connected. I then disconnect them, start Windows, then
reconnect them.

 

[Lenny]

I can't start windows past the log on screen as both the mouse and keyboard
are USB.


"Pegasus (MVP)" <I.can@fly.com> wrote in message
news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>
> "Lenny" <lenny@thetakeout.com> wrote in message
> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>> Hi,
>> When I try to start my Dell Dimension 5100 the light on the keyboard is
>> on and the keyboard is working until I get to the sign on screen. Then
>> all the USB'sseem to to stop working and the mouse and keyboard stop
>> working. Because of this I am unable to get past the screen. It also
>> doesn't work in safe mode but does work if I use a BartPE startup disc.
>> I have looked in the bios and there isn't an option to enable or disable
>> USB's. I have tried to restore all BIOS settings to default a#but this
>> hasn't made any difference.
>>
>> How can I get my USB's working again?
>>
>
> One of my own PCs won't start when certain USB devices
> are connected. I then disconnect them, start Windows, then
> reconnect them.
>

 

[Unknown]

Are there any other USB devices attached???
"Lenny" <lenny@thetakeout.com> wrote in message
news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>I can't start windows past the log on screen as both the mouse and keyboard
>are USB.
>
>
> "Pegasus (MVP)" <I.can@fly.com> wrote in message
> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>
>> "Lenny" <lenny@thetakeout.com> wrote in message
>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>> Hi,
>>> When I try to start my Dell Dimension 5100 the light on the keyboard is
>>> on and the keyboard is working until I get to the sign on screen. Then
>>> all the USB'sseem to to stop working and the mouse and keyboard stop
>>> working. Because of this I am unable to get past the screen. It also
>>> doesn't work in safe mode but does work if I use a BartPE startup disc.
>>> I have looked in the bios and there isn't an option to enable or disable
>>> USB's. I have tried to restore all BIOS settings to default a#but this
>>> hasn't made any difference.
>>>
>>> How can I get my USB's working again?
>>>
>>
>> One of my own PCs won't start when certain USB devices
>> are connected. I then disconnect them, start Windows, then
>> reconnect them.
>>
>
>

 

[Lenny]

the light on the mouse is on but it will not move. I have also changed it
for another and also plugged into all the USB's including the ones on the
front panel

"Pegasus (MVP)" <I.can@fly.com> wrote in message
news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>
> "Lenny" <lenny@thetakeout.com> wrote in message
> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>> Hi,
>> When I try to start my Dell Dimension 5100 the light on the keyboard is
>> on and the keyboard is working until I get to the sign on screen. Then
>> all the USB'sseem to to stop working and the mouse and keyboard stop
>> working. Because of this I am unable to get past the screen. It also
>> doesn't work in safe mode but does work if I use a BartPE startup disc.
>> I have looked in the bios and there isn't an option to enable or disable
>> USB's. I have tried to restore all BIOS settings to default a#but this
>> hasn't made any difference.
>>
>> How can I get my USB's working again?
>>
>
> One of my own PCs won't start when certain USB devices
> are connected. I then disconnect them, start Windows, then
> reconnect them.
>

 

[Lenny]

only the mouse and keyboard. I have also tried unplugging the keyboard but
the mouse still doesn't work

"Unknown" <unknown@unknown.kom> wrote in message
news:HPNUi.1029$nN3.512@newssvr17.news.prodigy.net...
> Are there any other USB devices attached???
> "Lenny" <lenny@thetakeout.com> wrote in message
> news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>>I can't start windows past the log on screen as both the mouse and
>>keyboard are USB.
>>
>>
>> "Pegasus (MVP)" <I.can@fly.com> wrote in message
>> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>
>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>>> Hi,
>>>> When I try to start my Dell Dimension 5100 the light on the keyboard is
>>>> on and the keyboard is working until I get to the sign on screen. Then
>>>> all the USB'sseem to to stop working and the mouse and keyboard stop
>>>> working. Because of this I am unable to get past the screen. It also
>>>> doesn't work in safe mode but does work if I use a BartPE startup disc.
>>>> I have looked in the bios and there isn't an option to enable or
>>>> disable USB's. I have tried to restore all BIOS settings to default
>>>> a#but this hasn't made any difference.
>>>>
>>>> How can I get my USB's working again?
>>>>
>>>
>>> One of my own PCs won't start when certain USB devices
>>> are connected. I then disconnect them, start Windows, then
>>> reconnect them.
>>>
>>
>>
>
>

 

[Unknown]

Type of mouse?
"Lenny" <lenny@thetakeout.com> wrote in message
news:3KCdnQuq8M65N77anZ2dnUVZ8qminZ2d@pipex.net...
> only the mouse and keyboard. I have also tried unplugging the keyboard but
> the mouse still doesn't work
>
> "Unknown" <unknown@unknown.kom> wrote in message
> news:HPNUi.1029$nN3.512@newssvr17.news.prodigy.net...
>> Are there any other USB devices attached???
>> "Lenny" <lenny@thetakeout.com> wrote in message
>> news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>>>I can't start windows past the log on screen as both the mouse and
>>>keyboard are USB.
>>>
>>>
>>> "Pegasus (MVP)" <I.can@fly.com> wrote in message
>>> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>>
>>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>>>> Hi,
>>>>> When I try to start my Dell Dimension 5100 the light on the keyboard
>>>>> is on and the keyboard is working until I get to the sign on screen.
>>>>> Then all the USB'sseem to to stop working and the mouse and keyboard
>>>>> stop working. Because of this I am unable to get past the screen. It
>>>>> also doesn't work in safe mode but does work if I use a BartPE startup
>>>>> disc.
>>>>> I have looked in the bios and there isn't an option to enable or
>>>>> disable USB's. I have tried to restore all BIOS settings to default
>>>>> a#but this hasn't made any difference.
>>>>>
>>>>> How can I get my USB's working again?
>>>>>
>>>>
>>>> One of my own PCs won't start when certain USB devices
>>>> are connected. I then disconnect them, start Windows, then
>>>> reconnect them.
>>>>
>>>
>>>
>>
>>
>
>

 

[Lenny]

optical mouse. None of the buttons work either

"Unknown" <unknown@unknown.kom> wrote in message
news:FXNUi.1031$nN3.527@newssvr17.news.prodigy.net...
> Type of mouse?
> "Lenny" <lenny@thetakeout.com> wrote in message
> news:3KCdnQuq8M65N77anZ2dnUVZ8qminZ2d@pipex.net...
>> only the mouse and keyboard. I have also tried unplugging the keyboard
>> but the mouse still doesn't work
>>
>> "Unknown" <unknown@unknown.kom> wrote in message
>> news:HPNUi.1029$nN3.512@newssvr17.news.prodigy.net...
>>> Are there any other USB devices attached???
>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>> news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>>>>I can't start windows past the log on screen as both the mouse and
>>>>keyboard are USB.
>>>>
>>>>
>>>> "Pegasus (MVP)" <I.can@fly.com> wrote in message
>>>> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>>>
>>>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>>>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>>>>> Hi,
>>>>>> When I try to start my Dell Dimension 5100 the light on the keyboard
>>>>>> is on and the keyboard is working until I get to the sign on screen.
>>>>>> Then all the USB'sseem to to stop working and the mouse and keyboard
>>>>>> stop working. Because of this I am unable to get past the screen. It
>>>>>> also doesn't work in safe mode but does work if I use a BartPE
>>>>>> startup disc.
>>>>>> I have looked in the bios and there isn't an option to enable or
>>>>>> disable USB's. I have tried to restore all BIOS settings to default
>>>>>> a#but this hasn't made any difference.
>>>>>>
>>>>>> How can I get my USB's working again?
>>>>>>
>>>>>
>>>>> One of my own PCs won't start when certain USB devices
>>>>> are connected. I then disconnect them, start Windows, then
>>>>> reconnect them.
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

 

[Brett I. Holcomb]

You might try different USB ports. I have a Dell that insists the USB
keyboard be in a particular port.

On Sat, 27 Oct 2007 21:55:38 +0100, "Lenny" <lenny@thetakeout.com>
wrote:

>Hi,
>When I try to start my Dell Dimension 5100 the light on the keyboard is on
>and the keyboard is working until I get to the sign on screen. Then all the
>USB'sseem to to stop working and the mouse and keyboard stop working.
>Because of this I am unable to get past the screen. It also doesn't work in
>safe mode but does work if I use a BartPE startup disc.
>I have looked in the bios and there isn't an option to enable or disable
>USB's. I have tried to restore all BIOS settings to default a#but this
>hasn't made any difference.
>
>How can I get my USB's working again?
>

 

[Lenny]

I have tried them all.

"Brett I. Holcomb" <brettholcomb@bellsouth.net> wrote in message
news:2bg7i3h05bhc5hl0tis7plaoeqoms6g1q4@4ax.com...
> You might try different USB ports. I have a Dell that insists the USB
> keyboard be in a particular port.
>
> On Sat, 27 Oct 2007 21:55:38 +0100, "Lenny" <lenny@thetakeout.com>
> wrote:
>
>>Hi,
>>When I try to start my Dell Dimension 5100 the light on the keyboard is on
>>and the keyboard is working until I get to the sign on screen. Then all
>>the
>>USB'sseem to to stop working and the mouse and keyboard stop working.
>>Because of this I am unable to get past the screen. It also doesn't work
>>in
>>safe mode but does work if I use a BartPE startup disc.
>>I have looked in the bios and there isn't an option to enable or disable
>>USB's. I have tried to restore all BIOS settings to default a#but this
>>hasn't made any difference.
>>
>>How can I get my USB's working again?
>>

 

[Brett I. Holcomb]

Ahh, I see. Strange.

On Sun, 28 Oct 2007 00:00:00 +0100, "Lenny" <lenny@thetakeout.com>
wrote:

>I have tried them all.
>
>"Brett I. Holcomb" <brettholcomb@bellsouth.net> wrote in message
>news:2bg7i3h05bhc5hl0tis7plaoeqoms6g1q4@4ax.com...
>> You might try different USB ports. I have a Dell that insists the USB
>> keyboard be in a particular port.
>>
>> On Sat, 27 Oct 2007 21:55:38 +0100, "Lenny" <lenny@thetakeout.com>
>> wrote:
>>
>>>Hi,
>>>When I try to start my Dell Dimension 5100 the light on the keyboard is on
>>>and the keyboard is working until I get to the sign on screen. Then all
>>>the
>>>USB'sseem to to stop working and the mouse and keyboard stop working.
>>>Because of this I am unable to get past the screen. It also doesn't work
>>>in
>>>safe mode but does work if I use a BartPE startup disc.
>>>I have looked in the bios and there isn't an option to enable or disable
>>>USB's. I have tried to restore all BIOS settings to default a#but this
>>>hasn't made any difference.
>>>
>>>How can I get my USB's working again?
>>>
>

 

[RalfG]

If the mouse and KB work initially at boot and only stop working when
Windows has started loading then the problem isn't in BIOS it is Windows
that has disabled the USB drivers for whatever reason. If BIOS settings were
the problem the mouse and KB wouldn't work until after Windows drivers for
them were loaded, or at all.

Apart from trying system restore or Last Known Good from the Safe Mode
startup screen (before Windows loads) you'll need to be able to access
Windows before you can fix any drivers etc.. USB mice often come with a PS2
adapter you could use, otherwise you'll need to get a PS2 mouse as well as a
cheap PS2 keyboard so that you can access Windows again. Don't hot plug PS2
devices, always turn off the PC first.

"Lenny" <lenny@thetakeout.com> wrote in message
news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>I can't start windows past the log on screen as both the mouse and keyboard
>are USB.
>
>
> "Pegasus (MVP)" <I.can@fly.com> wrote in message
> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>
>> "Lenny" <lenny@thetakeout.com> wrote in message
>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>> Hi,
>>> When I try to start my Dell Dimension 5100 the light on the keyboard is
>>> on and the keyboard is working until I get to the sign on screen. Then
>>> all the USB'sseem to to stop working and the mouse and keyboard stop
>>> working. Because of this I am unable to get past the screen. It also
>>> doesn't work in safe mode but does work if I use a BartPE startup disc.
>>> I have looked in the bios and there isn't an option to enable or disable
>>> USB's. I have tried to restore all BIOS settings to default a#but this
>>> hasn't made any difference.
>>>
>>> How can I get my USB's working again?
>>>
>>
>> One of my own PCs won't start when certain USB devices
>> are connected. I then disconnect them, start Windows, then
>> reconnect them.
>>
>
>

 

[Unknown]

Wireless? Check battery? Try another mouse?
"Lenny" <lenny@thetakeout.com> wrote in message
news:4_mdnWPV_7FvKL7anZ2dnUVZ8sylnZ2d@pipex.net...
> optical mouse. None of the buttons work either
>
> "Unknown" <unknown@unknown.kom> wrote in message
> news:FXNUi.1031$nN3.527@newssvr17.news.prodigy.net...
>> Type of mouse?
>> "Lenny" <lenny@thetakeout.com> wrote in message
>> news:3KCdnQuq8M65N77anZ2dnUVZ8qminZ2d@pipex.net...
>>> only the mouse and keyboard. I have also tried unplugging the keyboard
>>> but the mouse still doesn't work
>>>
>>> "Unknown" <unknown@unknown.kom> wrote in message
>>> news:HPNUi.1029$nN3.512@newssvr17.news.prodigy.net...
>>>> Are there any other USB devices attached???
>>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>>> news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>>>>>I can't start windows past the log on screen as both the mouse and
>>>>>keyboard are USB.
>>>>>
>>>>>
>>>>> "Pegasus (MVP)" <I.can@fly.com> wrote in message
>>>>> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>>>>
>>>>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>>>>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>>>>>> Hi,
>>>>>>> When I try to start my Dell Dimension 5100 the light on the keyboard
>>>>>>> is on and the keyboard is working until I get to the sign on screen.
>>>>>>> Then all the USB'sseem to to stop working and the mouse and keyboard
>>>>>>> stop working. Because of this I am unable to get past the screen. It
>>>>>>> also doesn't work in safe mode but does work if I use a BartPE
>>>>>>> startup disc.
>>>>>>> I have looked in the bios and there isn't an option to enable or
>>>>>>> disable USB's. I have tried to restore all BIOS settings to default
>>>>>>> a#but this hasn't made any difference.
>>>>>>>
>>>>>>> How can I get my USB's working again?
>>>>>>>
>>>>>>
>>>>>> One of my own PCs won't start when certain USB devices
>>>>>> are connected. I then disconnect them, start Windows, then
>>>>>> reconnect them.
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

 

[Lenny]

thanks for the advice. These cheap Dell computers don't come with PS2
connections. I tried 3 different mice and a couple of keyboards (all
wired.). Maybe I should have tried a wireless one that I have here but
instead I have just done a XP repair install and it is now sorted. I have
also had to take one of the pieces of ram out too as this seemed to be
causing problems even though all the tests said that it was OK.

The problem is sorted now so thanks again for all the advice.


"RalfG" <itsnotme@la-de-da.deda> wrote in message
news:Om6AvPXGIHA.1316@TK2MSFTNGP02.phx.gbl...
> If the mouse and KB work initially at boot and only stop working when
> Windows has started loading then the problem isn't in BIOS it is Windows
> that has disabled the USB drivers for whatever reason. If BIOS settings
> were the problem the mouse and KB wouldn't work until after Windows
> drivers for them were loaded, or at all.
>
> Apart from trying system restore or Last Known Good from the Safe Mode
> startup screen (before Windows loads) you'll need to be able to access
> Windows before you can fix any drivers etc.. USB mice often come with a
> PS2 adapter you could use, otherwise you'll need to get a PS2 mouse as
> well as a cheap PS2 keyboard so that you can access Windows again. Don't
> hot plug PS2 devices, always turn off the PC first.
>
> "Lenny" <lenny@thetakeout.com> wrote in message
> news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>>I can't start windows past the log on screen as both the mouse and
>>keyboard are USB.
>>
>>
>> "Pegasus (MVP)" <I.can@fly.com> wrote in message
>> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>
>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>>> Hi,
>>>> When I try to start my Dell Dimension 5100 the light on the keyboard is
>>>> on and the keyboard is working until I get to the sign on screen. Then
>>>> all the USB'sseem to to stop working and the mouse and keyboard stop
>>>> working. Because of this I am unable to get past the screen. It also
>>>> doesn't work in safe mode but does work if I use a BartPE startup disc.
>>>> I have looked in the bios and there isn't an option to enable or
>>>> disable USB's. I have tried to restore all BIOS settings to default
>>>> a#but this hasn't made any difference.
>>>>
>>>> How can I get my USB's working again?
>>>>
>>>
>>> One of my own PCs won't start when certain USB devices
>>> are connected. I then disconnect them, start Windows, then
>>> reconnect them.
>>>
>>
>>
>
>

 

[RalfG]

At least you got it sorted.

A PC without floppy drives or COM ports can be a PITA at times too.

"Lenny" <lenny@thetakeout.com> wrote in message
news:3sydnffr1fXqmbvanZ2dnUVZ8sqjnZ2d@pipex.net...
> thanks for the advice. These cheap Dell computers don't come with PS2
> connections. I tried 3 different mice and a couple of keyboards (all
> wired.). Maybe I should have tried a wireless one that I have here but
> instead I have just done a XP repair install and it is now sorted. I have
> also had to take one of the pieces of ram out too as this seemed to be
> causing problems even though all the tests said that it was OK.
>
> The problem is sorted now so thanks again for all the advice.
>
>
> "RalfG" <itsnotme@la-de-da.deda> wrote in message
> news:Om6AvPXGIHA.1316@TK2MSFTNGP02.phx.gbl...
>> If the mouse and KB work initially at boot and only stop working when
>> Windows has started loading then the problem isn't in BIOS it is Windows
>> that has disabled the USB drivers for whatever reason. If BIOS settings
>> were the problem the mouse and KB wouldn't work until after Windows
>> drivers for them were loaded, or at all.
>>
>> Apart from trying system restore or Last Known Good from the Safe Mode
>> startup screen (before Windows loads) you'll need to be able to access
>> Windows before you can fix any drivers etc.. USB mice often come with a
>> PS2 adapter you could use, otherwise you'll need to get a PS2 mouse as
>> well as a cheap PS2 keyboard so that you can access Windows again. Don't
>> hot plug PS2 devices, always turn off the PC first.
>>
>> "Lenny" <lenny@thetakeout.com> wrote in message
>> news:cI6dnQzj59PwNb7anZ2dnUVZ8smgnZ2d@pipex.net...
>>>I can't start windows past the log on screen as both the mouse and
>>>keyboard are USB.
>>>
>>>
>>> "Pegasus (MVP)" <I.can@fly.com> wrote in message
>>> news:eHpHdyNGIHA.1188@TK2MSFTNGP04.phx.gbl...
>>>>
>>>> "Lenny" <lenny@thetakeout.com> wrote in message
>>>> news:QZednQe5BOZ7OL7anZ2dneKdnZydnZ2d@pipex.net...
>>>>> Hi,
>>>>> When I try to start my Dell Dimension 5100 the light on the keyboard
>>>>> is on and the keyboard is working until I get to the sign on screen.
>>>>> Then all the USB'sseem to to stop working and the mouse and keyboard
>>>>> stop working. Because of this I am unable to get past the screen. It
>>>>> also doesn't work in safe mode but does work if I use a BartPE startup
>>>>> disc.
>>>>> I have looked in the bios and there isn't an option to enable or
>>>>> disable USB's. I have tried to restore all BIOS settings to default
>>>>> a#but this hasn't made any difference.
>>>>>
>>>>> How can I get my USB's working again?
>>>>>
>>>>
>>>> One of my own PCs won't start when certain USB devices
>>>> are connected. I then disconnect them, start Windows, then
>>>> reconnect them.
>>>>
>>>
>>>
>>
>>
>
>