USB Device Not Recognized

  • Thread starter Thread starter ramatas@telus.net
  • Start date Start date
R

ramatas@telus.net

I am struggling with Windows XP SP2 not recognizing USB drives,
camera, and iPod that were working fine until about a month ago. All
of these devices work fine on other computers. I began searching the
Internet for remedies, and instead am only finding postings from other
users with the same problem.

It does not sound like Microsoft is providing a solution to this
problem.

Is it time to toss out my PC and purchase a Mac?
 
"ramatas@telus.net" wrote:

> I am struggling with Windows XP SP2 not recognizing USB drives,
> camera, and iPod that were working fine until about a month ago. All
> of these devices work fine on other computers. I began searching the
> Internet for remedies, and instead am only finding postings from other
> users with the same problem.
>
> It does not sound like Microsoft is providing a solution to this
> problem.
>
> Is it time to toss out my PC and purchase a Mac?
>

You haven't left us useful information for a valid assessment of your case,
minimum for this culprit would be OS (- edition) and with -/without SP.

The Event Viewer may list errors at - /from the time when problems started.
Given you are running XP SP2 with updates it may be useful to check for any
one installed at the time of occurence. May be you installed some hardware
with drivers.

> It does not sound like Microsoft is providing a solution to this
> problem.

"General USB troubleshooting in Windows XP":
http://support.microsoft.com/kb/310575/en-us

"How to troubleshoot unknown devices that are listed in Device Manager in
Windows XP":
http://support.microsoft.com/default.aspx/kb/314464

"USB Devices Stop Working After Resuming from Standby":
http://support.microsoft.com/kb/305933

kellys-korner-xp.com; Windows XP From A to Z:
http://www.kellys-korner-xp.com/xp_abc.htm
- click "U" and scroll down to USB

Ka2H
 
ramatas@telus.net wrote:
> I am struggling with Windows XP SP2 not recognizing USB drives,
> camera, and iPod that were working fine until about a month ago. All
> of these devices work fine on other computers. I began searching the
> Internet for remedies, and instead am only finding postings from other
> users with the same problem.
>
> It does not sound like Microsoft is providing a solution to this
> problem.
>
> Is it time to toss out my PC and purchase a Mac?
>

http://www.usbman.com/Troubleshooter General.htm

"Cleanup Windows Device Manager in SAFE MODE"
--> http://www.usbman.com/Guides/Cleanup Device Manager Safe Mode.htm

HTH,
Paul
 
I have a similar problem. I bought my mom an IPod Nano, 3rd generation
yesterday, and attempted to install it on her computer, which is a Dell. She
is using Windows XP, Home Edition. Although other items are being recognized
(prinetr, mouse, etc.), when I attempt to use the IPOD, a message comes up
that "USB Device Not Recognized." When I clicked the message, it told me
that there "are no drivers installed for this device." After calling Apple
for 2 hours and then Microsoft , I saw your posting.

I went to the driveragent.com, and it told me that 54% of my mom's drivers
needed an update. I am not so computer savy, and I don't know even if paying
the $29.99 that they want to update the drivers will work. Is there any
advice from you to fix this problem?

"Paul" wrote:

> ramatas@telus.net wrote:
> > I am struggling with Windows XP SP2 not recognizing USB drives,
> > camera, and iPod that were working fine until about a month ago. All
> > of these devices work fine on other computers. I began searching the
> > Internet for remedies, and instead am only finding postings from other
> > users with the same problem.
> >
> > It does not sound like Microsoft is providing a solution to this
> > problem.
> >
> > Is it time to toss out my PC and purchase a Mac?
> >
>
> http://www.usbman.com/Troubleshooter General.htm
>
> "Cleanup Windows Device Manager in SAFE MODE"
> --> http://www.usbman.com/Guides/Cleanup Device Manager Safe Mode.htm
>
> HTH,
> Paul
>
 
Try updating BIOS. Go to dell website, download the update, and put it on
floppy and restart the computer.


"bermanantor" <bermanantor@discussions.microsoft.com> wrote in message
news:DBB97E58-A702-407E-92D8-508514C67663@microsoft.com...
>I have a similar problem. I bought my mom an IPod Nano, 3rd generation
> yesterday, and attempted to install it on her computer, which is a Dell.
> She
> is using Windows XP, Home Edition. Although other items are being
> recognized
> (prinetr, mouse, etc.), when I attempt to use the IPOD, a message comes up
> that "USB Device Not Recognized." When I clicked the message, it told me
> that there "are no drivers installed for this device." After calling
> Apple
> for 2 hours and then Microsoft , I saw your posting.
>
> I went to the driveragent.com, and it told me that 54% of my mom's drivers
> needed an update. I am not so computer savy, and I don't know even if
> paying
> the $29.99 that they want to update the drivers will work. Is there any
> advice from you to fix this problem?
>
> "Paul" wrote:
>
>> ramatas@telus.net wrote:
>> > I am struggling with Windows XP SP2 not recognizing USB drives,
>> > camera, and iPod that were working fine until about a month ago. All
>> > of these devices work fine on other computers. I began searching the
>> > Internet for remedies, and instead am only finding postings from other
>> > users with the same problem.
>> >
>> > It does not sound like Microsoft is providing a solution to this
>> > problem.
>> >
>> > Is it time to toss out my PC and purchase a Mac?
>> >
>>
>> http://www.usbman.com/Troubleshooter General.htm
>>
>> "Cleanup Windows Device Manager in SAFE MODE"
>> -->
>> http://www.usbman.com/Guides/Cleanup Device Manager Safe Mode.htm
>>
>> HTH,
>> Paul
>>
 
bermanantor wrote:
> I have a similar problem. I bought my mom an IPod Nano, 3rd generation
> yesterday, and attempted to install it on her computer, which is a Dell. She
> is using Windows XP, Home Edition. Although other items are being recognized
> (prinetr, mouse, etc.), when I attempt to use the IPOD, a message comes up
> that "USB Device Not Recognized." When I clicked the message, it told me
> that there "are no drivers installed for this device." After calling Apple
> for 2 hours and then Microsoft , I saw your posting.
>
> I went to the driveragent.com, and it told me that 54% of my mom's drivers
> needed an update. I am not so computer savy, and I don't know even if paying
> the $29.99 that they want to update the drivers will work. Is there any
> advice from you to fix this problem?

Well, let's see. Drivers are available for free. A company wants you to
pay $29.99 for something that is free. Does that make sense ?

To top it off, the USB drivers are part of the Microsoft OS. Is
driveragent going to steal a driver from Microsoft and give it
to you ? I hope not.

To start, use this tool, and see if you can see the IPod when it is
plugged in. The download link is on the right. All that this proves,
is there is an electrical connection, and the device config can be
read.

http://www.microsoft.com/whdc/device/stream/vidcap/UVCViewdwn.mspx

The link here, suggests installing ITunes.

http://www.everythingusb.com/apple_ipod_nano_4gb.html

"USB 2.0 Mass Storage
One of the things I've always envied about the iPod was it's ability
to be used as a Mass Storage Device without partitioning, and the iPod nano
is no exception. Once enabled in iTunes, the nano can be plugged into any
computer to show up as an external drive for copying term papers, spreadsheets,
and just about anything else you can think of without taking too much space
away from the MP3s."

If you don't have ITunes, I presume you can get that from Apple.
Install ITunes, and then try plugging in the Nano.

http://www.apple.com/support/ipodnano/

http://support.apple.com/manuals/en/iPod_nano_(3rd_gen)Features_Guide.pdf

"When you connect iPod nano to your computer, iTunes opens automatically."

That tells you that ITunes has to be installed first.

ITunes download page:

http://www.apple.com/itunes/download/

Note - I don't have one of these :-)

HTH,
Paul

>
> "Paul" wrote:
>
>> ramatas@telus.net wrote:
>>> I am struggling with Windows XP SP2 not recognizing USB drives,
>>> camera, and iPod that were working fine until about a month ago. All
>>> of these devices work fine on other computers. I began searching the
>>> Internet for remedies, and instead am only finding postings from other
>>> users with the same problem.
>>>
>>> It does not sound like Microsoft is providing a solution to this
>>> problem.
>>>
>>> Is it time to toss out my PC and purchase a Mac?
>>>
>> http://www.usbman.com/Troubleshooter General.htm
>>
>> "Cleanup Windows Device Manager in SAFE MODE"
>> --> http://www.usbman.com/Guides/Cleanup Device Manager Safe Mode.htm
>>
>> HTH,
>> Paul
>>
 
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