M
mikeh
vista home prem sp1, on new laptop- came with it. if i click on windows
update in control panel, nothing ever displays but the spinning circle (i.e.
hourglass replacement).
looking at the log i can see something occured on 5/27, since then the panel
will not display.
Here is a portion from the log, any ideas on how I can get this back to
working? Looks lke restoring prior to this date is not an option. is there
another place that stores the updates which have taken place, as I can't
bring up the windows update control panel screen. if I could see the
updates, maybe i could back them out one at a time, or is the only option
going back through the log. i.e. how do you uninstall an update when the
update control panel won't display?
thanks.
2008-05-27 18:43:01:803 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
***********
2008-05-27 18:43:01:803 1228 42c DnldMgr * Queueing update
for download handler request generation.
2008-05-27 18:43:01:803 1228 42c DnldMgr Generating download
request for update {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
2008-05-27 18:43:01:881 1228 42c Handler Generating request for
CBS update 351F5A4E-861D-4E1E-8E91-39495F135C41 in sandbox
C:\Windows\SoftwareDistribution\Download\6f042a4b2152fc2ec3660bb01aa9c5a0
2008-05-27 18:43:01:881 1228 42c Handler Selected payload type
is ptExpress
2008-05-27 18:43:01:881 1228 42c Handler Detected download
state is dsStart
2008-05-27 18:43:01:881 1228 42c Handler Adding
Windows6.0-KB947562-x86-EXPRESS.cab (entire file) to request list.
2008-05-27 18:43:01:896 1228 42c Handler Request generation for
CBS update complete with hr=0x0 and pfResetSandbox=0
2008-05-27 18:43:01:896 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
***********
2008-05-27 18:43:15:312 1228 42c DnldMgr * BITS job
initialized, JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
2008-05-27 18:43:15:421 1228 42c DnldMgr * Downloading from
http://au.download.windowsupdate.co..._1b37eead82198df81b10c8f084bf6d0f4badaa5a.cab
to
C:\Windows\SoftwareDistribution\Download\6f042a4b2152fc2ec3660bb01aa9c5a0\Windows6.0-KB947562-x86-EXPRESS.cab (full file).
2008-05-27 18:43:15:562 1228 42c Agent *********
2008-05-27 18:43:15:562 1228 42c Agent ** END ** Agent:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:562 1228 42c Agent *************
2008-05-27 18:43:15:577 1228 42c DnldMgr *************
2008-05-27 18:43:15:577 1228 42c DnldMgr ** START ** DnldMgr:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:577 1228 42c DnldMgr *********
2008-05-27 18:43:15:577 1228 42c DnldMgr * Call ID =
{215FE546-C015-4661-8554-399459EE8B0B}
2008-05-27 18:43:15:577 1228 42c DnldMgr * Priority = 1,
Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id =
-1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-05-27 18:43:15:577 1228 42c DnldMgr * Updates to
download = 1
2008-05-27 18:43:15:577 1228 42c Agent * Title = Definition
Update for Windows Defender - KB915597 (Definition 1.33.9763.8)
2008-05-27 18:43:15:577 1228 42c Agent * UpdateId =
{21115AE6-273A-4161-9584-10395C125D5C}.100
2008-05-27 18:43:15:577 1228 42c Agent * Bundles 1 updates:
2008-05-27 18:43:15:577 1228 42c Agent *
{BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100
2008-05-27 18:43:15:577 1228 42c DnldMgr *********** DnldMgr:
Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-05-27 18:43:15:577 1228 42c DnldMgr * Regulation call
complete. 0x00000000
2008-05-27 18:43:15:593 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100]
***********
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c DnldMgr * Update is not
allowed to download due to regulation.
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c Agent *********
2008-05-27 18:43:15:593 1228 42c Agent ** END ** Agent:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:593 1228 42c Agent *************
2008-05-27 18:43:15:593 1228 42c Report REPORT EVENT:
{B1108B98-D253-4590-B10B-AE8B542F2021} 2008-05-27 18:43:01:413-0400 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0
AutomaticUpdates Success Software Synchronization Windows Update
Client successfully detected 4 updates.
2008-05-27 18:43:15:796 1228 b88 DnldMgr Error 0x8024402c
occurred while downloading update notifying dependent calls.
2008-05-27 18:43:15:796 1228 fd4 AU AU checked download status
and it changed: Downloading is paused
2008-05-27 18:43:16:451 1228 ba0 AU No pending client directive
2008-05-27 19:03:16:078 1228 ab8 DnldMgr Error 0x8024402c
occurred while downloading update notifying dependent calls.
2008-05-27 19:03:36:922 1228 ba0 Shutdwn user declined update
at shutdown
2008-05-27 19:03:36:922 1228 ba0 AU AU initiates service shutdown
2008-05-27 19:03:36:922 1228 ba0 AU ########### AU:
Uninitializing Automatic Updates ###########
2008-05-27 19:03:37:452 1228 ba0 Service *********
2008-05-27 19:03:37:452 1228 ba0 Service ** END ** Service:
Service exit [Exit code = 0x240001]
2008-05-27 19:03:37:452 1228 ba0 Service *************
update in control panel, nothing ever displays but the spinning circle (i.e.
hourglass replacement).
looking at the log i can see something occured on 5/27, since then the panel
will not display.
Here is a portion from the log, any ideas on how I can get this back to
working? Looks lke restoring prior to this date is not an option. is there
another place that stores the updates which have taken place, as I can't
bring up the windows update control panel screen. if I could see the
updates, maybe i could back them out one at a time, or is the only option
going back through the log. i.e. how do you uninstall an update when the
update control panel won't display?
thanks.
2008-05-27 18:43:01:803 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
***********
2008-05-27 18:43:01:803 1228 42c DnldMgr * Queueing update
for download handler request generation.
2008-05-27 18:43:01:803 1228 42c DnldMgr Generating download
request for update {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
2008-05-27 18:43:01:881 1228 42c Handler Generating request for
CBS update 351F5A4E-861D-4E1E-8E91-39495F135C41 in sandbox
C:\Windows\SoftwareDistribution\Download\6f042a4b2152fc2ec3660bb01aa9c5a0
2008-05-27 18:43:01:881 1228 42c Handler Selected payload type
is ptExpress
2008-05-27 18:43:01:881 1228 42c Handler Detected download
state is dsStart
2008-05-27 18:43:01:881 1228 42c Handler Adding
Windows6.0-KB947562-x86-EXPRESS.cab (entire file) to request list.
2008-05-27 18:43:01:896 1228 42c Handler Request generation for
CBS update complete with hr=0x0 and pfResetSandbox=0
2008-05-27 18:43:01:896 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
***********
2008-05-27 18:43:15:312 1228 42c DnldMgr * BITS job
initialized, JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
2008-05-27 18:43:15:421 1228 42c DnldMgr * Downloading from
http://au.download.windowsupdate.co..._1b37eead82198df81b10c8f084bf6d0f4badaa5a.cab
to
C:\Windows\SoftwareDistribution\Download\6f042a4b2152fc2ec3660bb01aa9c5a0\Windows6.0-KB947562-x86-EXPRESS.cab (full file).
2008-05-27 18:43:15:562 1228 42c Agent *********
2008-05-27 18:43:15:562 1228 42c Agent ** END ** Agent:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:562 1228 42c Agent *************
2008-05-27 18:43:15:577 1228 42c DnldMgr *************
2008-05-27 18:43:15:577 1228 42c DnldMgr ** START ** DnldMgr:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:577 1228 42c DnldMgr *********
2008-05-27 18:43:15:577 1228 42c DnldMgr * Call ID =
{215FE546-C015-4661-8554-399459EE8B0B}
2008-05-27 18:43:15:577 1228 42c DnldMgr * Priority = 1,
Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id =
-1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-05-27 18:43:15:577 1228 42c DnldMgr * Updates to
download = 1
2008-05-27 18:43:15:577 1228 42c Agent * Title = Definition
Update for Windows Defender - KB915597 (Definition 1.33.9763.8)
2008-05-27 18:43:15:577 1228 42c Agent * UpdateId =
{21115AE6-273A-4161-9584-10395C125D5C}.100
2008-05-27 18:43:15:577 1228 42c Agent * Bundles 1 updates:
2008-05-27 18:43:15:577 1228 42c Agent *
{BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100
2008-05-27 18:43:15:577 1228 42c DnldMgr *********** DnldMgr:
Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-05-27 18:43:15:577 1228 42c DnldMgr * Regulation call
complete. 0x00000000
2008-05-27 18:43:15:593 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100]
***********
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c DnldMgr * Update is not
allowed to download due to regulation.
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c Agent *********
2008-05-27 18:43:15:593 1228 42c Agent ** END ** Agent:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:593 1228 42c Agent *************
2008-05-27 18:43:15:593 1228 42c Report REPORT EVENT:
{B1108B98-D253-4590-B10B-AE8B542F2021} 2008-05-27 18:43:01:413-0400 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0
AutomaticUpdates Success Software Synchronization Windows Update
Client successfully detected 4 updates.
2008-05-27 18:43:15:796 1228 b88 DnldMgr Error 0x8024402c
occurred while downloading update notifying dependent calls.
2008-05-27 18:43:15:796 1228 fd4 AU AU checked download status
and it changed: Downloading is paused
2008-05-27 18:43:16:451 1228 ba0 AU No pending client directive
2008-05-27 19:03:16:078 1228 ab8 DnldMgr Error 0x8024402c
occurred while downloading update notifying dependent calls.
2008-05-27 19:03:36:922 1228 ba0 Shutdwn user declined update
at shutdown
2008-05-27 19:03:36:922 1228 ba0 AU AU initiates service shutdown
2008-05-27 19:03:36:922 1228 ba0 AU ########### AU:
Uninitializing Automatic Updates ###########
2008-05-27 19:03:37:452 1228 ba0 Service *********
2008-05-27 19:03:37:452 1228 ba0 Service ** END ** Service:
Service exit [Exit code = 0x240001]
2008-05-27 19:03:37:452 1228 ba0 Service *************