I can usually figure stuff out on my own, but this one has been driving me nuts for 2 hours now as it's just one of those things that "should" just work.
I've got a Win 8 test machine here with our MSDN copy of Win 8 on it. I'm trying to "add new features" and get it upgraded to Win 8 Pro with our MSDN Win 8 Pro Key.
The Win 8 Pro key is input and accepted and the upgrade takes off. Upon 1st reboot feature installation gets to around 90%, then fails. 2nd reboot it tries again and immediately fails, then reverts the system to Win 8 Basic.
Error upon logging reads: "Failed Adding Windows Features. Previous version of windows restored. Contact support".
I have scoured the net and try several solutions including:
1. Clean boot without optional apps and services: Same Results
2. Diagnostic boot: unable to verify key as needed services for wifi are disabled. (Guess I could enable them all, but was skeptical).
3. sfc /scannow. Complete with no errors found
4. Ran windows update troubleshooter: found 2 issues and resolved, but same results upon pro upgrade.
5. Applied all available updates: Same Results.
6. Event logs show no associated errors.
I'd rather not spend 4 hours on the phone with MS for this issue, and would rather not have to reinstall our test machine.
Any assistance would be appreciated.
Thank you.
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I've got a Win 8 test machine here with our MSDN copy of Win 8 on it. I'm trying to "add new features" and get it upgraded to Win 8 Pro with our MSDN Win 8 Pro Key.
The Win 8 Pro key is input and accepted and the upgrade takes off. Upon 1st reboot feature installation gets to around 90%, then fails. 2nd reboot it tries again and immediately fails, then reverts the system to Win 8 Basic.
Error upon logging reads: "Failed Adding Windows Features. Previous version of windows restored. Contact support".
I have scoured the net and try several solutions including:
1. Clean boot without optional apps and services: Same Results
2. Diagnostic boot: unable to verify key as needed services for wifi are disabled. (Guess I could enable them all, but was skeptical).
3. sfc /scannow. Complete with no errors found
4. Ran windows update troubleshooter: found 2 issues and resolved, but same results upon pro upgrade.
5. Applied all available updates: Same Results.
6. Event logs show no associated errors.
I'd rather not spend 4 hours on the phone with MS for this issue, and would rather not have to reinstall our test machine.
Any assistance would be appreciated.
Thank you.
View the full article