unable to access any of microsoft web sites

  • Thread starter Thread starter big red ready
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big red ready

i recently updated my XP professional OS by installing SP3, i am not sure if
this is the cause or not but i am unable to access www.microsoft.com, or any
other microsoft websites. i am unable to access windows updates or anything
that is related to microsoft online.
any recommendations will be appreciated .
 
"big red ready" <gengy2000@hotmail.com> wrote in message
news:F85BCD08-C47E-4652-A80C-081CEE9C2D73@microsoft.com...
>i recently updated my XP professional OS by installing SP3, i am not sure
>if
> this is the cause or not but i am unable to access www.microsoft.com, or
> any
> other microsoft websites. i am unable to access windows updates or
> anything
> that is related to microsoft online.
> any recommendations will be appreciated .

AFAIK, SP3 has not been released. You must have installed
SP3 RC1, which is an unsupported product.
 
big red ready wrote:
> i recently updated my XP professional OS by installing SP3, i am not
> sure if this is the cause or not but i am unable to access
> www.microsoft.com, or any other microsoft websites. i am unable to
> access windows updates or anything that is related to microsoft
> online.
> any recommendations will be appreciated .

Remove the alleged SP3 and see if that fixes the problem.
 
After some more researching i decided to use hijack this utility to see what
is going on. After running the scan it gave me something like : 020 error
with a missing file attached to it among severel thigs that had missing files
and dll s . When i clicked the fix button on hijack this a message came up
telling me that a win socket error on o20 and that hijack this can not fix it
but recommended a download from www.cexx.org.
I had a winsocket damage and i was able to download a software from that
website called lspfix that fixed my win socket error.
It was a LSP error and when i ran the software it resolved the problem.
Thanks for the replys and thanks for the help guys. I did not have to
uninstall SP3 or anything.
Have a happy new year every one

"big red ready" wrote:

> i recently updated my XP professional OS by installing SP3, i am not sure if
> this is the cause or not but i am unable to access www.microsoft.com, or any
> other microsoft websites. i am unable to access windows updates or anything
> that is related to microsoft online.
> any recommendations will be appreciated .
 
"big red ready" <gengy2000@hotmail.com> wrote in message
news:23A5335B-2655-477E-9F86-F0B5678EB583@microsoft.com...
> After some more researching i decided to use hijack this utility to see
> what
> is going on. After running the scan it gave me something like : 020 error
> with a missing file attached to it among severel thigs that had missing
> files
> and dll s . When i clicked the fix button on hijack this a message came up
> telling me that a win socket error on o20 and that hijack this can not fix
> it
> but recommended a download from www.cexx.org.
> I had a winsocket damage and i was able to download a software from that
> website called lspfix that fixed my win socket error.
> It was a LSP error and when i ran the software it resolved the problem.
> Thanks for the replys and thanks for the help guys. I did not have to
> uninstall SP3 or anything.
> Have a happy new year every one
>
> "big red ready" wrote:

You will still have to remove it when the final product is released.
Why did you actually install it?
 
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