trouble uninstalling FastClean PRO

  • Thread starter Thread starter Emily RoseDeGregorio
  • Start date Start date
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Emily RoseDeGregorio

I have been trying to uninstall this malware, and the uninstall function in windows 7 in the Programs and Features area does nothing. I ask Windows 7 to uninstall, and a text box shows on the screen asking "Are you sure you want to uninstall FastClean PRO?" I choose yes. Then the windows installer comes on the screen telling me that it is preparing to reve something, and then a User Account Control screen comes on the screen asking me if a program named 40bda8.msi, verified published by ASAP Tech Help LLC, located on the hard drive, can it be allowed to change things on this computer. I pick no, and the screen then goes back to the listing of programs on the hard drive. Today, I right clicked in the box area, and now a message comes up saying "Please wait until the current program is finished uninstalling or being changed". Of course that never stops. I asked about this stalling tactic a few days ago. Someone responded wanting to know what program I was having a problem with. I answered him, and I don't know if he read my reply which listed 46 malwares I having trouble with, but the next thing I see is that my name and question is deemed answered and his name replaced mine. And I never did get an answer. What did I do incorrectly, and may I please have an answer. Thank you. Emily in NY

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