Trouble installing Service Pack 2

  • Thread starter Thread starter Jen
  • Start date Start date
J

Jen

When I am trying to install the service pack 2 I get the message "set up
cannot copy th efile clbcatq.dll". It gives me the optiobn to retry or
select a differnt location. Any help would be appreciated.
 
Jen wrote:
> When I am trying to install the service pack 2 I get the message
> "set up cannot copy th efile clbcatq.dll". It gives me the optiobn
> to retry or select a differnt location. Any help would be
> appreciated.

I agree with your last statement - but I will ask for your help in helping
you...

- What product are you updating with "service pack 2"? (In other words -
service pack 2 for what?)
- How are you attempting to install this patch? (From automatic updates,
the Windows Update web page, downloaded executable or CD?)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
Are you aware that SP3 is now available for WinXP

Assuming you are talking about WinXP SP2 - Error message during the "Finalizing
Installation" phase when you try to upgrade to Windows XP: "setup cannot copy file"
http://support.microsoft.com/kb/915161

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Jen" <Jen@discussions.microsoft.com> wrote in message
news:A1416189-FEBD-463C-838D-12ABCEE411DB@microsoft.com...
| When I am trying to install the service pack 2 I get the message "set up
| cannot copy th efile clbcatq.dll". It gives me the optiobn to retry or
| select a differnt location. Any help would be appreciated.
 
"Jen" wrote:

> When I am trying to install the service pack 2 I get the message "set up
> cannot copy th efile clbcatq.dll". It gives me the optiobn to retry or
> select a differnt location. Any help would be appreciated.
 
I got rid of a Trojan on my friends machine that was causing the file to be
hidden even in explorer.exe and cmd.exe. The file was being masked by the
first three letters clb* which also included some Microsoft system files. I
even checked by placing the files on a CD ROM and could see them on a good
machine but couldn't see them on the one with the Trojan. I used freeware by
simplysup dot com to remove the Trojan then I could install the service pack.

"Jen" wrote:

> When I am trying to install the service pack 2 I get the message "set up
> cannot copy th efile clbcatq.dll". It gives me the optiobn to retry or
> select a differnt location. Any help would be appreciated.
 
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